Vitality store reviewsSee product reviews

Does not work junk

Worst experience in my life. Do not recommend. It’s a total fraud.

Took a little longer than expected for arrival but there us stock sold out so i waited for it to come from uk but customer service was spot on with helping me track my item.

Easy to use

Slendid

Took a while to get here. Came with no instructions.

OK, but have not received the actual neck massager. Can you update shipping info please. Got the balm though. Thanks.

Most of the time they tell you why they cannot give you the deal that is being advertised.

Automated confirmation and updates were poor BUT when I wrote Customer Service for assistance it was friendly, responsive, and thorough.

.

Pretty fast shipping and good quality

Dishonest

Again return process is ridiculous

Took a long time to get here

Was waiting a lot longer than expected for delivery

Not happy with the item or the lack of communication from Customer Service

Really fast shipping

No communication service stinks

Very good Prompt in responding and helpful

Dreadful

The purchase process was ok. The mail time was a little longer than I thought it would take.

Great help when I am hurting. I really needed this. Thank you!

Great.

Ripp off company. Very undependable.

Forced me to pay for something I requested cancel within 24 hrs. You sent email saying you would pat for return shipping and then refund money. After I was forced to receive it you then refused to pay for return shipping knowing it would cost me to much to return to you slant eye assholes

fast and efficient

Took too long to receive product

Will not issue refund. Going on 2 months trying to get them to process return. Scam

False advertising

No one listens. I’m trying to get a refund so that I can send this back and nobody will help me. I’m being bullied. I’ve reported it to PayPal. I’ve reported it to the BBB and I’m getting nowhere.

Shipping took a little longer than anticipated but there regular updates that kept me informed as why it took a while. Not many sellers provide that kind of service.

Smooth and fast

Instruction advice inadequate.

Apparently, some issues with delivery but they kept me informed and it finally came.

Tks

Good experience

You sent me a messager that doesn’t work! Not happy!! Please send me a label so I can return the neck massager. It doesn’t work.

It was not delivered very fast, but it came, so I am grateful for that.

It came reasonably on time

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