Amandine G.Verified
Article de bonne qualité même si fabriqué en Chine
Purchased item
Cruella
"Chaussure au top .
Je recommande"
Onceuponaheel store reviewsSee product reviews
Danielle B.Verified
Can not complain at all
Purchased item
Aurore
"Absolutely love these shoes"
Alina Z.Verified
The shipping fee and heel height were both too high
Purchased item
Jasmine
"The returning fee was way too pricey for inte..."
Trinity L.Verified
I saw your TikTok and instantly bought 2 pairs
Purchased item
Dr Facilier
"I love how these boots look and feel!!!!"
Pauline V.Verified
Tout c’est bien passé :)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Les chaussures sont vraiment sublimes ✨
Le s..."
Monique P.Verified
Shoes shipped from china. Not handmade as advertised
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Was super disappointed that despite the story..."
Kayla B.Verified
A bit slow getting to me but all in all would buy more
Purchased item
Dr Facilier
"Extremely Beautiful ❤️ Love them"
Megan T.Verified
So quick, well-crafted and such a friendly business
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Best shoes I’ve ever owed, so well made!"
Imani A.Verified
Very efficient customer service, and a wonderful purchase!
Purchased item
Cendrillon
"Such a beautiful purchase!
The height is very..."
Kimberly G.Verified
No communication, I couldn’t get ahold of anyone for a refund on my shoes. I received one damaged and the other one was the wrong size
Purchased item
Alice
"Cheap quality, the shoes fell apart the first..."
Betty C.Verified
❤❤❤❤❤
Purchased item
Ursula
"Love them so much and got them for daughter"
Esther A.Verified
I didn't have no problems
Purchased item
Dr Facilier
"I got them as a gift for my sister and she LO..."
Melanie S.Verified
Great!
Purchased item
Giselle
"Amazing heels! She did the most beautiful job..."
Kelly P.Verified
Délais de livraison annoncés sont incorrectes 4-6j -> 3-4semaines
Boîtes enfoncée aussi mais c'est plus dû à la livraison.
Emballage adorable !
Purchased item
Jasmine
"Les chaussures sont vraiment jolies mais déjà..."
Chasitdi M.Verified
Beautiful shoes, they really are.
Purchased item
Jafar
"Comfortable but on the first day of wearing t..."
Justine C.Verified
Le délai de livraison était un peu long mais le service client est à l'écoute et fait le nécessaire pour nous satisfaire.
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Je suis satisfaite des chaussures. J'en ai co..."
Becky L.Verified
The owner emailed me back saying that the shoes were taking longer because of how many orders she had. That was really helpful and knew I would still get my order.
Purchased item
Hades
"Love them and will be wearing them for a cost..."
Celya G.Verified
C'est bien
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Bien."
Mark F.Verified
Easy to purchase, kept informed regarding delivery and delays
Purchased item
Giselle
"Shoes are great however we did not read the s..."
Johnie B.Verified
Got shipped so fast and was very impressed!
Purchased item
Ariel
"Super pretty and also comfy! I’m wearing them..."
Jack R.Verified
Only thing I would say is provide a bit more information and better postage system but other than that absolutely fine
Purchased item
Dr Facilier
"Birthday gift for my wife she is very happy :..."
Allison A.Verified
There was some delay in my package but I was able to email about it and they let me know the update!
Purchased item
Gaston
"The shoes are super cute and fit really well!"
Stephanie P.Verified
Great customer care, completely respectful
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Absolutely loved the design. Really comfortab..."
Melody R.Verified
Shipping took a while as did getting the actual shoes but the customer service is great. I accidentally ordered them to the wrong address and contacted support, they fixed it right away and the shoes arrived safely!
Purchased item
Ariel
"Shipping did take quite a while as did actual..."
Havel W.Verified
Easy to order. Took a while to get here but I am in the United States.
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Love The heels! Will definitely purchase anot..."
Cassandra H.Verified
Very communicative and quick to answer questions. Friendly and helpful.
Purchased item
Talons de Princesse & Vilain (Best sellers)
"So gorgeous and even fit my fat ankles!!!"
Chloe-anne B.Verified
The website is very easy to navigate
Purchased item
Talons de Princesse
"The shoes are amazing the only downside which..."
Veronica R M.Verified
Didn’t offer expedited shipping so I didn’t get the shoes in time for what I needed
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Ship in a timely matter. I ordered on Feb 20..."
Anastasia A.Verified
They were super helpful and whent above and beyond what’s expected.
Purchased item
Talons de Vilain
"Customer service went above and beyond! They..."
Sahori O.Verified
Perfect delivery
Purchased item
Raiponce
"I bought them for my niece as her 17th birthd..."
Gernot D.Verified
Shopping was nice but delivery took very long
Purchased item
Mérida
"Was sceptical because the delivery took 4 Wee..."
Blandine A.Verified
L'attache n'est pas très pratique de même que le 37 de cette pointure n'est pas vraiment réelle car c'est plus un 38
Purchased item
Cruella
"L'attache n'est pas très pratique te le 37 co..."
Benjamin P.Verified
Très déçu de l'attente.
Purchased item
Jafar
"Je devais recevoir le colis sous 7jours je l'..."
Florent D.Verified
À l’écoute des sollicitations
Purchased item
Mulan
"Très belle qualité de chaussures"
Emel K.Verified
They answered on every question I asked on the same day (because of the time difference and workload you need to wait a bit for the answer). And Miss Rosélia was a great help when I had questions and problems.
Purchased item
Alice
"The heels are really comfortable and pretty a..."
Gina B.Verified
Great and personal customerservice. Kept me updated and answered al my questions
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Really nice shoes, fit perfectly. Customerser..."
Jordi G.Verified
Dropping shipping scam.
Purchased item
Anna
"It's a scam. Drop shipping. Paid 60 euros whi..."
Magena B.Verified
Got no updates about my shoes until they arrived.
Purchased item
Talons de Vilain
"I got a size down, but they were still a litt..."
Tawny D.Verified
Still waiting on the other pair I ordered but other than that great
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Super cute! Ankle is a little tight but not i..."
Camille M.Verified
Aucune possibilité de contact.
Purchased item
Hades
"Aucun retour à mes mails
Aucun suivi de la co..."
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