Onceuponaheel Store review | Loox

Onceuponaheel store reviewsSee product reviews

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Jennifer T.Verified
Customer service was excellent. Had a few questions before purchasing, and the response was timely and informative. Reached out later to inquire about shipping timeline and the reply was immediate and kind. Could truly tell this business cares for its customers!
Talons de Princesse
Purchased item
Talons de Princesse
"Beautiful shoes! Looked exactly like the pict..."
Bella W.Verified
Good experience. Bit of a wait but well worth it
Aurore
Purchased item
Aurore
"Very comfy and well made! Very very cute too"
Jenny C.Verified
The site is easy to use and the tracking program is very accurate
Reine de coeur
Purchased item
Reine de coeur
"We ordered several pairs of different models..."
Saga N.Verified
everything was fine and dandy :)
Talons de Vilain
Purchased item
Talons de Vilain
"Everything went perfectly fine! I didn't size..."
Annalena H.Verified
Alles lief gut
Mulan
Purchased item
Mulan
"Die Schuhe sind schön und sehen aus wie auf d..."
Shian M.Verified
It would be great if there was a formal email acknowledgement of the order so that customers can know if the order was received
Dr Facilier
Purchased item
Dr Facilier
"Impressed with the quality. Very eye-catching..."
Brittney D.Verified
So easy to work with. Customer Service has been amazing.
Aurore
Purchased item
Aurore
"My original order was too big, when I emailed..."
Karen Johanne O.Verified
Had some problems with my order, but it was fixed quickly. Amazing customer service
Jafar
Purchased item
Jafar
"Love them! Surprisingly comfortable"
Emilia P.Verified
Everything was easy to understand and all the products looked beautiful.
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"The shoes match my dress perfectly!!"
Amber G.Verified
Really beautiful shoes!!! Took a little longer time to arrive but was so worth the wait!!!
Livraison protégée
Purchased item
Livraison protégée
"Really great!!!"
Sara J.Verified
They have been amazing.
MĂšre Gothel
Purchased item
MĂšre Gothel
"They are gorgeous. And very comfortable. The..."
Angela M.Verified
Quick response and wonderful customer service!
Esmeralda
Purchased item
Esmeralda
"Great customer service! Shoes are absolutely..."
Jaycie F.Verified
Shopping on the site is so easy and organized, very fun to find your fave shoe and your style.
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"The boots are so cute and stylish. Got tons o..."
Kirsten T.Verified
Good and they were really fast !
Gaston
Purchased item
Gaston
"Amazing! I love the boots ! Sooo comfy"
Erin R.Verified
Great communication and service
Jasmine
Purchased item
Jasmine
"Wonderful customer service, gorgeous shoes!"
Adrienne R.Verified
Simple and fast.
Ratcliffe
Purchased item
Ratcliffe
"This is the 3rd pair of heels for my daughter..."
Zoe D.Verified
Communication was excellent
Talons de Vilain
Purchased item
Talons de Vilain
"Excellent quality My daughter had them for h..."
L.Verified
Good products long delivery time
Giselle
Purchased item
Giselle
"Very good products long time for delivery"
Rachel C.Verified
Definitely will buy another pair
Livraison protégée
Purchased item
Livraison protégée
"They are so beautiful!! They fit well and are..."
Gabriela V.Verified
No comment
Alice
Purchased item
Alice
"No comment"
Alena B.Verified
👍
Livraison protégée
Purchased item
Livraison protégée
"Love them, but I need size 5 instead of 6."
Kary B.Verified
Need model videos to show how heels actually are. One of the heels I bought looked way taller in the photos (at an angle in every pic) and the ones I received have such a shorter heel. Kinda dissatisfied with that. The other heels were cute though
Talons de Vilain
Purchased item
Talons de Vilain
"Weird buckle to it but it’s Cute, definitely..."
Dominique O.Verified
The shipping took longer than told
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Love the shoes. Did take a bit ling to arrive..."
Elodie C.Verified
Livraison un peu longue mais arrivé dans un bon état.
Livraison protégée
Purchased item
Livraison protégée
"Super chaussures. Un peu grande mais je pourr..."
Alicia G.Verified
Tout est trop beau. Nous voulons tout acheter, tout essayer
Livraison protégée
Purchased item
Livraison protégée
"Longue attente mais bon suivi."
Julianne J.Verified
Well the box says handmade with love. The website says handmade. Clearly from china. Order originated in texas, shipped from China. Website says 3 days to process and 7 to ship. I ordered on 5/5 3 to process would have been 5/8, 5/11 around weekend. That means it should have arrived on the 20th. It arrived on the 28th. Smells like chemicals and rotten things.
Livraison protégée
Purchased item
Livraison protégée
"Well the box says handmade an it originated i..."
Phillippa S.Verified
Really good communication
Gaston
Purchased item
Gaston
"Really good communication with the seller and..."
Ezra R.Verified
I won't be buying again, though they are beautiful shoes. Was not a confidence-inspiring experience.
Tiana
Purchased item
Tiana
"Order took much longer to ship than suggested..."
Amanda S.Verified
Super Simple. I love the website.
Talons de Vilain
Purchased item
Talons de Vilain
"The shoes are drop dead gorgeous, looks just..."
Samantha B.Verified
This felt like a scam :(
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Not well made. Not a sturdy heel. Does not fe..."
Stella C.Verified
Incroyable
Jafar
Purchased item
Jafar
"Incroyable"
Ebony B.Verified
Beautiful products
Reine de coeur
Purchased item
Reine de coeur
"Absolutely beautiful shoe. Perfect fit. Would..."
Stormy H.Verified
Wonderful all around
Talons de Vilain
Purchased item
Talons de Vilain
"These are pretty comfy and so cute! Omg I fee..."
Savanna D.Verified
Na
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Awesome"
Olivia T.Verified
Customer support was amazing and very kind and understanding- truly went above and beyond.
Talons de Princesse
Purchased item
Talons de Princesse
"Shoes are gorgeous, and customer support is a..."
Joanne C.Verified
Excellent transaction
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Excellent unique idea for Disney lovers old a..."
Mariah M.Verified
Good packaging and fast to get products to me
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"They are beyond my expectation! Beautiful and..."
Clémence B.Verified
Au top !
Talons de Princesse & Vilain (Best sellers)
Purchased item
Talons de Princesse & Vilain (Best sellers)
"Parfait !"
Amandine G.Verified
Article de bonne qualitĂ© mĂȘme si fabriquĂ© en Chine
Cruella
Purchased item
Cruella
"Chaussure au top . Je recommande"
Danielle B.Verified
Can not complain at all
Aurore
Purchased item
Aurore
"Absolutely love these shoes"
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