Leaanna M.Verified
Zero communication
Zero customer service
Videos ask for items that you were not told you needed beforehand
Purchased item
The Foraging Basket Course and Kit
"Customer service.
I have asked for help mult..."
My Own 2 Hands store reviewsSee product reviews
Charmaine D.Verified
Company helped greatly when suffered a few issues.
Purchased item
Getting Started with Willow - Course and Kit
"Looking forward to doing the other two projec..."
Andrew E.Verified
Easy to follow amd clear instructiobs
Purchased item
The Willow Plant Support - Online Course and Kit
"Very enjoyable"
Steve G.Verified
Delivered quickly and as far as I know the directions were clear, though we didn't make it far as our limbs, though soaked for several days, kept breaking.
Purchased item
The Foraging Basket Course and Kit
"We soaked the limbs for several days as sugge..."
Louisa W.Verified
Great instructions and everything you need is in the kit
Purchased item
Beautiful, Simple Baskets - Course and Kit
"The instructions were really easy to follow a..."
Janet W.Verified
Mostly positive.
Purchased item
The Berry Basket - Course and Kit
"It was a good experience. I did make a few mi..."
Jessica L.Verified
shopping was very easy, the willow arrived on time and packaged beautifully. I loved the instruction videos and they were easy to follow.
Purchased item
The Berry Basket Course and Kit
"The basket turned out so incredibly cute. I e..."
Paulina J.Verified
Ordering was great and fast. Loved the extra clippers with the promotion.
Purchased item
The Oval Tray Course and kit
"Hi Team, the reason for my low rating is disa..."
Heather J.Verified
Always great service, quick delivery.
Purchased item
The Berry Basket - Course and Kit
"Loved making this basket and enjoyed the vide..."
Michele O.Verified
The quality of the willow is so sub par and unusable.
Even though it’s been soaked and all instructions followed, the willow is brittle and keeps breaking.
It also skins really easily.
Very disappointing.
Purchased item
The Berry Basket Course and Kit
"I soaked my willow as instructed.
Every piece..."
Elise G.Verified
I tried to contact through the course page for help with my supplies, but never saw a response. Either the interface isn't clear enough for me to find it, or there wasn't a response. The course otherwise seemed well written, as long as you don't need help.
Purchased item
The Foraging Basket Course and Kit
"Soaking was much harder than expected! I don..."
Miriam L.Verified
All went smoothly
Purchased item
The Willow Plant Support - Online Course and Kit
"Bought as a gift - it was well received and l..."
Catherine F.Verified
They are very helpful and promise if you have any problems that they will help fix them. I have not had any as of yet.
Purchased item
Beautiful, Simple Baskets Course and Kit
"The video tutorial was extremely helpful perf..."
Ian J.Verified
Arrived in good time
Purchased item
The Oval Market Basket - Kit only
"Looking forward to starting my second basket..."
Sarah W.Verified
Everything included as well as speedy response to queries
Purchased item
The Willow Plant Support - Online Course and Kit
"Had a great crafternoon with my two sisters m..."
Ann M.Verified
Shipping was fine and arrived quickly.
Purchased item
The Foraging Basket Course and Kit
"Many of the reeds were simply not flexible en..."
Peter S.Verified
Very good and I like the fact l can go back and refresh my memory from the video
Purchased item
The Willow Plant Support - Online Course and Kit
"I went on to make quite a few more for my swe..."
Kaitlyn H.Verified
Everything arrived in a timely fashion. I wished that some of the baskets only available in the uk were all expanded to us offerings. Like the market basket.
Purchased item
The Foraging Basket Course and Kit
"This was the first basket I made. I enjoyed t..."
Julie E.Verified
Quick shipping great video fabulous product would buy other kits
Purchased item
The Bird Box - Course and Kit
"Excellent instruction video. Such an enjoyabl..."
Anja C.Verified
Very responsive
Purchased item
The Bird Box Course and Kit
"I had so much fun and the video tutorial was..."
Lesa G.Verified
Videos were EXCELLENT!!
Purchased item
The Willow Bird Feeder Course and Kit
"The willow branches after I soaked them for 6..."
Ruth P.Verified
Easy to order, delivery was on time and instructions were easy to follow.
Purchased item
The Willow Plant Support - Online Course and Kit
"a lovely project to do, quite straightforward..."
Nate F.Verified
Very smooth
Purchased item
The Willow Bird Feeder Course and Kit
"This project started out smoothly and then go..."
Miss L.Verified
Great content in the videos, easy to watch and follow.
Purchased item
Basketmaker's Snippers
"These are a great pair of sharp snips that gi..."
Donna H.Verified
Quick and efficient.
Purchased item
The Willow Plant Support - Online Course and Kit
"Hello ……. I started and stopped…….started and..."
Sharon C.Verified
Very quick delivery, well packaged.
Purchased item
The Bird Box - Course and Kit
"Bought for a friend’s birthday, it was such l..."
Donna C.Verified
Very helpful
Purchased item
The Shopping Basket - Course and Kit
"Really clear tutorial. I loved doing it so mu..."
Henny O.Verified
Plenty of materials and arrived on time
Purchased item
The Bird Box - Course and Kit
"Clear instructions and had fun foing it. W..."
Linda W.Verified
Easy to order and quick delivery
Purchased item
The Bird Box - Course and Kit
"Loved making this willow bird house.
Great st..."
Elizabeth W.Verified
Super easy. My materials arrived quickly.
Purchased item
The Willow Bird Feeder Course and Kit
"Thank you for sharing this wonderful basket k..."
Helen J.Verified
The kit is well packaged and the video easy to access
Purchased item
Three Willow Swallows Kit
"It arrived on time . Well packaged , but I ha..."
Clare B.Verified
Easy ordering, fast delivery and have been quick to respond via email to a couple of questions I had.
Purchased item
The Bird Box - Course and Kit
"What a brilliant way to spend a rainy day ind..."
Marcelle A.Verified
I just gave a detailed explanation about the star video in the beginning course. If you omit videos or put videos for making a heart in the middle of a class on how to make a star, it leave students perplexed and unable to move forward.
Purchased item
Getting Started with Willow Course and Kit
"I began watching this course. The first proj..."
Dawn H.Verified
Good company
Purchased item
The Bird Box - Course and Kit
"Really good Instructions, great fun to make 👍..."
Hubertina V.Verified
Everything went very smoothly and pleasant.
Purchased item
Three Willow Swallows Course and Kit
"I received my order. Fast and well packaged...."
Cecilie K.Verified
Shopping was fine
Purchased item
The Bird Box Course and Kit
"It gave me a great understanding of basket we..."
Norah S.Verified
Disappointing emails
Purchased item
Getting Started with Willow - Course and Kit
"Would not reorder"
Jessica B.Verified
Great
Purchased item
The Shopping Basket Course and Kit
"Absolutely love the course! The lessons were..."
Lora D.Verified
They ignore emails.
Purchased item
The Oval Market Basket Course and Kit
"You could answer my email requests for a pass..."
Carolyn D.Verified
Easy to order and quick delivery
Purchased item
The Bird Box - Course and Kit
"Really enjoyed making this, it is currently h..."
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