OPTIM Store review | Loox

OPTIM store reviewsSee product reviews

Vita G.Verified
The delivery took too long. I didn't know it was coming from china
Sizing Kit
Purchased item
Sizing Kit
"The sizing is wrong. I wore a size 9 for the..."
Thomas H.Verified
I’m disappointed, my girlfriend bought one and it works great, I bought one and the battery lasts around 6-8 hours. I’ve opened a return request over a week ago and received nothing back. 1 star from me, if I could give it 0 I would.
Travel Case
Purchased item
Travel Case
"Send me an item that actually works, then it..."
Emma-rose C.Verified
.
Optim Ring
Purchased item
Optim Ring
"Fab, tracks stress really well and very comfo..."
Breann T.Verified
The ring and app are easy to read and use however I am looking for more detailed data for myself personally. Contacting someone on live chat is difficult. If you are wanting health data without detailed narrative this would be a good option.
Travel Case
Purchased item
Travel Case
"The travel case does not charge the ring. I h..."
Kirstina S.Verified
From start to finish kept me informed on order status all the way through great service
Sizing Kit
Purchased item
Sizing Kit
"Sizing kit was perfect came was well presente..."
Imogene C.Verified
Bit more info about the ring in the box
Sizing Kit
Purchased item
Sizing Kit
"Great free kit"
Bec C.Verified
.
Sizing Kit
Purchased item
Sizing Kit
"Fantastic that you send out a size kit before..."
Lynne M.Verified
The ring took so long to arrive I nearly cancelled. I felt customer service were just relaying platitudes.
Optim Ring
Purchased item
Optim Ring
"Purchased as a gift for my husband as an alte..."
Paul S.Verified
Too long to deliver, ring doesn't work
Optim Ring
Purchased item
Optim Ring
"It doesn't work. I can not get it to track my..."
Owen B.Verified
Courier waste of time
Sizing Kit
Purchased item
Sizing Kit
"Sadly delivered to the wrong address by couri..."
Juliana S.Verified
No
Optim Ring
Purchased item
Optim Ring
"Everything is great so far. Just the battery..."
Gemma R.Verified
Very good communication
Optim Ring
Purchased item
Optim Ring
"Amazing product for such a good price"
Jason L.Verified
Great
Optim Ring
Purchased item
Optim Ring
"Loves it! Records sleep very well."
Emma B.Verified
Do not buy
Optim Ring
Purchased item
Optim Ring
"This looks completely different to how it doe..."
Eddie R.Verified
N/a
Travel Case
Purchased item
Travel Case
"N/a"
Sophie E.Verified
The delivery also took way to long
Optim Ring
Purchased item
Optim Ring
"The data is really not accurate I’ve compared..."
Kim B.Verified
Fab
Optim Ring
Purchased item
Optim Ring
"Amazing"
Brooke H.Verified
No
Optim Ring
Purchased item
Optim Ring
"Really happy with my ring, works brilliantly..."
Norma G.Verified
No
Optim Ring
Purchased item
Optim Ring
"I don’t think it’s completely accurate, but i..."
Salerno Rl S.Verified
Not a ring to track temperature or menstrual cycles choose another one
Optim Ring
Purchased item
Optim Ring
"I needed more women health options to log on..."
Hannah B.Verified
Nope
Optim Ring
Purchased item
Optim Ring
"Love it!"
Sophie M.Verified
Received a bit late
Travel Case
Purchased item
Travel Case
"Wonderful device!"
Lynn O.Verified
Just great!!!
Optim Ring
Purchased item
Optim Ring
"I truly love my Optimring! It measures everyt..."
Barbara M.Verified
I didn't use the ring size chart coz CBF. My standard ring size is 7, and i got an 8. It fits like a 7. Data if mostly accurate. Not good for ovulation tracking basal temp.
Optim Ring
Purchased item
Optim Ring
"Pretty good- i like the size and the step cou..."
Jill M.Verified
Fab
Optim Ring
Purchased item
Optim Ring
"Love it"
Penny F.Verified
Customer Service is prompt but the outcomes is not correct. A faulty ring should be refunded or replaced and postage paid by the company as it is not the customer fault the item is faulty.
Optim Ring
Purchased item
Optim Ring
"Faulty ring. Tracking incorrect eg, sleep doe..."
Reid R.Verified
I would love to rate higher but the customer service hasn’t been an easy experience
Optim Ring
Purchased item
Optim Ring
"I have requested a replacement and it was sev..."
Anna M.Verified
We like the ring, but we did not enjoy the ordering process. We knew what size we wanted when we ordered the ring, but we were sent a sizing kit instead. This took two weeks. In that time I received about 12 notifications that my item was shipped and being delivered. When I reached out to ask when the actual ring would ship, I received a reply that I had not ordered a ring, only the sizing kit. I had to attach a screen shot of the purchase I made to prove that I had ordered a gold ring in size 7 the day of my purchase. It was only THEN that my item was processed. All this meant that the Christmas gift I purchased for my daughter did NOT arrive on time. It arrived in January. The sizing kit that I did not order came in time for Christmas, but it just went in the garbage. It’s too bad the actual item I ordered hadn’t been processed the day I purchased it, because then it would have made a nice Christmas gift.
Optim Ring
Purchased item
Optim Ring
"We like the ring, but we did not enjoy the or..."
Adriana P.Verified
I need time to test the ring
Sizing Kit
Purchased item
Sizing Kit
"According to the ring sizes I needed #10. Whe..."
Itzel O.Verified
takes long to arrive
Optim Ring
Purchased item
Optim Ring
"looks cute and has a good battery life:)"
Gary S.Verified
Great experience
Optim Ring
Purchased item
Optim Ring
"Love this ring, ordered a size 13 and then ne..."
Erica B.Verified
Fab
Sizing Kit
Purchased item
Sizing Kit
"Bought this for my husband although a little..."
Alex B.Verified
Good customer service team, but limited stock upon order
Sizing Kit
Purchased item
Sizing Kit
"Good product"
Marie S.Verified
Poor customer service
Optim Ring
Purchased item
Optim Ring
"Order arrived too late, was supposed to arriv..."
Fiona M.Verified
Difficult to get support to get it working
Optim Ring
Purchased item
Optim Ring
"Doesnt connect to Bluetooth. Dont work consis..."
Elli F.Verified
Shopping time takes weeks. Product is not what was promised.
Sizing Kit
Purchased item
Sizing Kit
"Pretty accurate. Took a long time to come."
Tom K.Verified
Great delivery considering the time of year
Travel Case
Purchased item
Travel Case
"Fantastic and made a great Christmas Present..."
Madeleine L.Verified
Slow
Optim Ring
Purchased item
Optim Ring
"Sleep tracking & fitness tracker/ distance is..."
Stephanie B.Verified
The return policy and procedure is terrible
Optim Ring
Purchased item
Optim Ring
"The ring is pretty but it’s very inaccurate e..."
Andrea L.Verified
Shipping took a long time, but I am sure that is Trump's fault.
Optim Ring
Purchased item
Optim Ring
"I gifted this to my husband and he really lik..."
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