Shipping was a little slow but other than that it was good
Purchased item
Optim Ring
"So far I really love the ring, the app provid..."
Angie S.Verified
Loving the ring it does everything it said it does. I love seeing how well I'm sleeping
Purchased item
Sizing Kit
"Great item so that you order the correct size"
Katie O.Verified
Great info
Purchased item
Travel Case
"Love it!!"
Joia M.Verified
Customer service and product are excellent, very happy with my purchase
Purchased item
Travel Case
"Charging case does its purpose"
Rochelle K.Verified
Great service
Purchased item
Sizing Kit
"Great ring, fits really well. I went with sil..."
Amy B.Verified
You could make this better by fulfilling my exchange!
Purchased item
Optim Ring
"The ring did not fit. I submitted a exchange..."
Liis S.Verified
Regretting the decision to make this order
Purchased item
Travel Case
"The whole order was big mistake and your prod..."
Megan R.Verified
Scammers
Purchased item
Optim Ring
"App crashes, ring isn’t running biometrics 24..."
Melissa L.Verified
Very good
Purchased item
Optim Ring
"Customer service is refreshing. Ring is grea..."
Kirsten P.Verified
Doesn’t work, waste of money, no returns
Purchased item
Travel Case
"The ring doesn’t track anything correctly. It..."
Ali S.Verified
It states 5-10 business days for shipping. It look over a month and when I reached out to support I was told that was to be expected.
Purchased item
Optim Ring
"The ring took over a month to be delivered. T..."
Teresa S.Verified
nothing to add
Purchased item
Optim Ring
"i feel it doesn't link well to health app and..."
Emily M.Verified
Great experience all around! Would definitely recommend 👍
Purchased item
Optim Ring
"Love this ring! It’s very comfortable (barely..."
Zoe C.Verified
Make your shipping faster and ring better quality. I waited a month for a plastic ring that can read some things.
Purchased item
Sizing Kit
"My shipping took almost a month to get here a..."
Ashley W.Verified
Very good at communication when and where the ring is and will arrive by
Purchased item
Optim Ring
"Works really well, and tells me everything I..."
Carly S.Verified
Great customer service and communication.
Purchased item
Sizing Kit
"Such a great service to send the sizer free o..."
Payton T.Verified
Wrong size and not able to return
Purchased item
Optim Ring
"30-100 dollars to return it. It didn’t fit an..."
Rob L.Verified
The product is far far far away from what it claims to be.
Customer service are swift to respond but replies but the replies feel AI generated and sometimes the responses are laughable - eg try the ring on a different hand or finger when it has specifically been sized for a particular finger.
Overall a very poor experience.
Purchased item
Optim Ring
"The reality is I’ve leant a hard lesson here..."
Mounia I.Verified
Rien à ajouter
Purchased item
Optim Ring
"Fonctionne très, comparaison avec mon Apple W..."
Mary C.Verified
Emails unanswered, request for a return not answered.. yet could email me to ask about my experience!! Unbelievable really
Purchased item
Optim Ring
"The Ring does not hold charge, reached out by..."
Mandy P.Verified
Nothing
Purchased item
Optim Ring
"I love how this ring does everything that my..."
Mia B.Verified
No
Purchased item
Sizing Kit
"Took forever to get here, and i have only had..."
Erin H.Verified
False advertising
Purchased item
Optim Ring
"Ring does not keep temperature log"
Nicole S.Verified
For those looking for general activity tracking I think it’s a good option especially for the price
Purchased item
Optim Ring
"I was so optimistic about this ring. I have t..."
Clive G.Verified
Delivery took a little longer than I’d assumed but great service
Purchased item
Optim Ring
"Honestly so good!! The battery life is great..."
Brenda F.Verified
Great service.
Purchased item
Sizing Kit
"Excellent comfortable fit."
Amber S.Verified
The steps are way off. About double my watch. For sleep it says I’m sleeping amazing but I don’t feel rested… I’ll give it a few more days
Purchased item
Sizing Kit
"I got my ring and is smaller than the sizing..."
Tawni P.Verified
It has been good, they’ve gotten back to me very promptly with any issues and questions I’ve had.
Purchased item
Sizing Kit
"It was nice to have an actual ring kit to try..."
Carrie H.Verified
How could i get an extra charger for travel?
Purchased item
Optim Ring
"I wish i would known that this was an off bra..."
Debra V.Verified
My only concern is that once I emailed them my size choice, I did receive an email saying they would send out the ring as soon as they could, but I haven't heard anything since then. I have no idea when I will be receiving my ring.
Purchased item
Sizing Kit
"It was so nice to not have to guess what size..."
Victoria S.Verified
Great product.
Purchased item
Optim Ring
"Fits well don’t realise I’m wearing it, so co..."
Shana L.Verified
Horrible and sent me a knockoff
Purchased item
Optim Ring
"They did not provide me an optim ring! It was..."
Arianne L.Verified
I’m satisfied.
Purchased item
Optim Ring
"It’s not super accurate but it gives a good s..."
Josephine L.Verified
Team were very helpful
Purchased item
Travel Case
"Enjoying so far, takes time to calibrate when..."
Linda D.Verified
Would like a better charging life
Purchased item
Travel Case
"Ring dies after a couple hours I’m disappoint..."
Jillian O.Verified
Getting a response from anyone is very difficult. Hoping this helps
Purchased item
Optim Ring
"The calories are completely inaccurate and th..."
Patricia A.Verified
The battery lasts for about 3 days which is ok and it charges pretty quick. I’m happy with my ring and the features on the app and what it tracks
Purchased item
Sizing Kit
"I am enjoying my ring and the features in the..."