OPTIM store reviewsSee product reviews

Great

Didn’t like product but quick to reply

delivery time way to long

Quick customer service replies!

Love the gold.

Took time to arrive but all good

Great however it does not provide 7 days charge but the information is useful

Neat to see what it tracks although pretty sure typing increases my step count. I don’t like when you start an exercise you can’t seem to get out of that screen on the app without pausing or stopping the count.

Maybe some fun designs and colours would be great 👍

Undecided yet. It took ages for the sizing kit to arrive. Then it was a long wait for the ring to arrive. Communication has been ok, responsive but actual tracking info has been terrible. The ring has arrived and I’ve only been wearing less than a week. The battery doesn’t last more than two days, which I was expecting to last longer. The fit and look are good. The steps tracker doesn’t quite tally from my Apple Watch. Will play things by ear

Exactly as advertised!

I submitted my request to return the ring and sizing kit as soon as the "optim" ring itself arrived. My experience with the business itself has been very upsetting. I will be reporting the business to Fair Trading for scamming customers. Two weeks after my return and refund request was sent in and I have not received any word back - all the while I am being emailed by OPTIM to give a review of my order and my experience. Well! Wish granted, OPTIM! 0/10. Would NOT recommend.

So far it works to my need. How accurate it is I have no idea about. But many measurements matches my Apple Watch. I guess that’s good enough for me.

No

Postage is very slow. I ordered my ring 31/12/25 and it’s now February and still no ring.

Great device Great service Great application I use it everyday

Shipping takes a long time. Customer service is kind and helpful but the ad I saw said that shipping was fast. Also, the battery only lasts 3 days on my ring.

No

No

Poor customer service. There was no follow up or response after sending an email to troubleshoot the issue

I still haven't received my ring. I don't think it has been shipped. It's been about three weeks since it was confirmed for the size.

I love the ring but I wish the battery lasted a little longer,I’m having to charge it every morning-apart from that I’m very happy with it.

I have submitted a refund request 10 days ago and no response. This product is a ripoff and the service is ridiculous.

Quicker response from email support still awaiting help for a faulty product.

Love it

Regular updates on shipping status

Customer services was great at responding

Timely customer service. I just got my ring so exploring the features, however the app is not very instructional so I am trying to figure it out as I go I guess

Great!

No

Only disappointed with how long between charges. I can’t have all the functions on as it drains the battery too quick. Do love the ring though

N/A

The shipping for the sizing kit took long, and when I chose my size it was out of stock so now I have to wait longer for the ring. I did not expect to wait three months for the ring.

It does not seem to register temperature, and I hove only had to switch bluetooth twice in the time I've had it.

Took forever to arrive.

I was really lucky. I did ask for a different ring than the one I originally ordered and I was able to change that after the sizing came through and I was so happy that that was done for me. But the ring itself is just not as impressive as I thought it was gonna be.

Great! Shipping took a few weeks but was expected.

Great customer service very prompt response to questions

Great customer service!

Quick to respond