Melissa C.Verified
Other than taking 30 days to deliver.
Purchased item
Pawdrate™ Filtered Water Fountain
"So far so good."
Pawdrate store reviewsSee product reviews
Donald M.Verified
Delivered to wrong state and no solution to refund purchase
Purchased item
Pawdrate™ Filtered Water Fountain
"Send it to correct address and customer servi..."
Janet S.Verified
Easy to order on line. Glad can reorder new pads.
Purchased item
Pawdrate™ Filtered Water Fountain
"My dog does drink a lot more water. It is ver..."
Sybil B.Verified
I was just going through the Facebook ad and thought I understood what you had available and saw a picture of the one like my cat’s fountain. That was the one I wanted.
Purchased item
Pawdrate™ Filtered Water Fountain
"I thought I was buying a fountain that had an..."
Renee W.Verified
The dogs love it. That is the main point.
Purchased item
Pawdrate™ Filtered Water Fountain
"I like the pet water fountain. I just got it..."
Laura P.Verified
shopping was fine
Purchased item
Pawdrate™ Filtered Water Fountain
"My dog won't go anywhere near it. Any sugges..."
Vicki O.Verified
It took months to receive it
Purchased item
Pawdrate™ Filtered Water Fountain
"My dogs will not drink from this fountain. I..."
John G.Verified
Great
Purchased item
Pawdrate™ Filtered Water Fountain
"Our little Yorkie LOVES it and I’m very pleas..."
James L.Verified
Product was never delivered, and rather than sending out a replacement after 3 months of emails,we had to report it as fraudulent charge.
Purchased item
Pawdrate™ Filtered Water Fountain
"Can't speak to the quality of the device as i..."
Lona T.Verified
Good
Purchased item
Pawdrate™ Filtered Water Fountain
"It’s great so far"
Mark M.Verified
..
Purchased item
24 pcs Filter Replacement Pack (12 months)
".."
Patricia E.Verified
Easy to order.
Purchased item
Pawdrate™ Filtered Water Fountain
"My dog loves it. I love it because water is..."
Debra G.Verified
The shopping was easy , the delivery took forever
Purchased item
8 pcs Filter Replacement Pack (4 months)
"We have yet to check it out , but we chose it..."
Jacquelyn S.Verified
Arrived quickly
Purchased item
Pawdrate™ Filtered Water Fountain
"Working great….so far…"
Wendy G.Verified
Good
Purchased item
Pawdrate™ Filtered Water Fountain
"It seemed to take forever to arrive but we lo..."
Amy E.Verified
It took months to arrive. I want to return for a full refund. Please give me return address.
Purchased item
Pawdrate™ Filtered Water Fountain
"It's not looking good. My Yorkie is not inte..."
Deidre L.Verified
It took a while to get it here, but once I have it, my dogs really like it!!!
Purchased item
Pawdrate™ Filtered Water Fountain
"I have five dogs and they always drink all th..."
Krista W.Verified
Took much longer to arrive than I'd anticipated.
Purchased item
Pawdrate™ Filtered Water Fountain (Battery Version)
"It will take a little time for my rescue furb..."
Lisha S.Verified
.
Purchased item
8 pcs Filter Replacement Pack (4 months)
"GREAT PRODUCT"
Deborah H.Verified
It took quite a while to get here.
Purchased item
24 pcs Filter Replacement Pack (12 months)
"I really love the fountain and the dogs do to..."
Marilyn M.Verified
Late delivery and am returning it! Thought it was from Forida and saw it came from China!
Purchased item
6 pcs Filter Replacement Pack (3 months - Battery version)
"I am returning
It unopened!!"
Brian O.Verified
No invoice and provisions to return
Purchased item
Pawdrate™ Filtered Water Fountain
"My wife refused to use it because she doesn't..."
Carolyn S.Verified
easy
Purchased item
Pawdrate™ Filtered Water Fountain
"I waited a long time for the fountain to come..."
Lynda G.Verified
Love it’
Purchased item
8 pcs Filter Replacement Pack (4 months)
"Wish these filters were advertised when you p..."
Todd R.Verified
Took a little while, but I got it
Purchased item
Pawdrate™ Filtered Water Fountain
"Perfect size for three dogs specially Burmese..."
Michael C.Verified
Easy to order. A bit slow on delivery.
Purchased item
24 pcs Filter Replacement Pack (12 months)
"A good height for our toy poodle. Filters do..."
Susan L.Verified
Easy to order. Took too long to receive it.
Purchased item
Pawdrate™ Filtered Water Fountain
"It took way to long to get here. I just turne..."
Kurt O.Verified
You need to make buyers aware that this product is coming from outside the US and that it may take about 4 to 5 weeks to receive it. Need to at least warehouse it here.
Purchased item
Pawdrate™ Filtered Water Fountain
"It works very well. It took a couple of days..."
Barbara M.Verified
They say they are a USA company, however they don’t inform their customers the items are shipped from China and take over two months to receive. They don’t respond to their emails in a timely manner.
Purchased item
Pawdrate™ Filtered Water Fountain
"I would have given this a 5 star rating becau..."
Raymond N.Verified
Very easy.
Purchased item
Pawdrate™ Filtered Water Fountain
"We notice both dogs drinking a lot more water..."
Martha B.Verified
It was nice and easy to make the order.
Purchased item
Pawdrate™ Filtered Water Fountain
"It’s really convenient for my husband, so he..."
Hilary S K.Verified
Your shipping is ridiculous and your response for resolution should definitely not take 4 days
Purchased item
24 pcs Filter Replacement Pack (12 months)
"It was wrong filters.. said you were sending..."
Randy E.Verified
Absolutely awful customer service. To not receive a product 2 months after ordering it and for it to still be considered active with no ability to cancel or refund the order is the most ridiculous response I’ve ever received. This company is a joke.
Purchased item
Pawdrate™ Filtered Water Fountain
"I ordered this product nearly 2 months ago an..."
Pam H.Verified
easy ordering, quick response to questions. Would give 5 but took a while to receive order. Mail service slow I guess , But very prompt response to inquiry on status
Purchased item
Pawdrate™ Filtered Water Fountain
"Easy setup, works well.My dog loves it."
Tonia S.Verified
POOR DELIVERY TIME.
Purchased item
Pawdrate™ Filtered Water Fountain
"Actually get the product to me BEFORE you wan..."
Donna G.Verified
Would not buy another thing ever
Purchased item
Pawdrate™ Filtered Water Fountain
"I ordered two fountains on February 6, 2026 a..."
Noelle F.Verified
Still haven’t received item. Has been over a month
Purchased item
Pawdrate™ Filtered Water Fountain
"Still haven’t received, has been over a month..."
Barkeiya O.Verified
I ordered this months ago, nearly 6 weeks later I received a shipping notification. Nothing ever showed up, then this survey arrives.
Purchased item
Pawdrate™ Filtered Water Fountain
"The item was never received, I got one update..."
Jay M.Verified
Took a long time to ship and still haven't received the item 6 weeks later
Purchased item
Pawdrate™ Filtered Water Fountain
"Ordered a month and a half ago still haven't..."
Frank M.Verified
The wait time for ordered items is extreme!
Purchased item
Pawdrate™ Filtered Water Fountain
"Have not received my order. It’s been in tran..."
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