Eric R.Verified
Still waiting on my filters and water fountain haven’t received it ordered it over a month ago
Purchased item
Pawdrate™ Filtered Water Fountain
"I didn’t receive the product as of yet it’s b..."
Pawdrate store reviewsSee product reviews
Elena P.Verified
The help email has not been helpful just telling me the same thing your tracking system shows which is not helpful.
Purchased item
Pawdrate™ Filtered Water Fountain
"It has been 5 weeks since I placed this order..."
Arlene B.Verified
Ok
Purchased item
24 pcs Filter Replacement Pack (12 months)
"I really glad that I received my order. The o..."
Vickie A.Verified
Get the same e mail everything! This company is nothing but a scam!!
Purchased item
24 pcs Filter Replacement Pack (12 months)
"Scam, scam, scam! You cant tell me who you sh..."
Jaye A.Verified
Full payment taken, no product shipped.
Purchased item
Pawdrate™ Filtered Water Fountain
"Start by delivering the product! I ordered o..."
Sharon G.Verified
I have never received this order1
Purchased item
Pawdrate™ Filtered Water Fountain (Battery Version)
"I have never received this order1"
Cynthia R.Verified
I never recieved my pawdrate.
Purchased item
Pawdrate™ Filtered Water Fountain
"Please could I have the merch that I paid for..."
Rebekah K.Verified
Customer service says they are going to check and expedite the shipping process. But this is now the 3rd review request I've received without even having received my order!
Purchased item
Pawdrate™ Filtered Water Fountain
"I've been asked multiple times now to review..."
Marilyn J.Verified
I have NOT gotten my dog fountain yet, and I don't know where it is. Have I been ripped off? Address is: 13263 Evening Sunset Lane. Riverview, FL. 33579
Marilyn Jacobs, can you check the address that it was sent to?
Purchased item
Pawdrate™ Filtered Water Fountain
"I have NOT received the dog fountain yet as o..."
Lisa L.Verified
Requested a refund since I never received the product. Keep being told it’s on its way. No tracking number
Purchased item
Pawdrate™ Filtered Water Fountain
"Still hasn’t received it. Ordered in over tw..."
Marlene S.Verified
Have not received it yet!
Purchased item
Pawdrate™ Filtered Water Fountain
"You could find out where my order is. I have..."
Mark M.Verified
I need to get the item before I can correctly rate it!!!!!!!
Purchased item
Pawdrate™ Filtered Water Fountain
"I would give an opinion on this item, but I h..."
Kathryn B.Verified
Package Never arrived. I tried sending email for a response but told just to wait. It has been way too long
Purchased item
8 pcs Filter Replacement Pack (4 months)
"This never arrived. Have been waiting over a..."
Sharon R.Verified
Order #10207, placed 1/23/2026, has yet to be received. Please follow up and communicate whether item delivery will be expedited or a refund issued.
Purchased item
Pawdrate™ Filtered Water Fountain
"I have not received the fountain yet. Would..."
Adrian A.Verified
Never received product!
Purchased item
8 pcs Filter Replacement Pack (4 months)
"Never received product!"
Ricky A.Verified
Ordered on 1/16/26. November show on 2/28/26!!!!!!!
Purchased item
8 pcs Filter Replacement Pack (4 months)
"Ordered January 16, 2026. Still no show on F..."
Janet S.Verified
Never delivered and haven’t refunded my money
Purchased item
Pawdrate™ Filtered Water Fountain
"Deliver it or refund my money. It has been al..."
Carolyn S.Verified
I have never received it
Purchased item
24 pcs Filter Replacement Pack (12 months - Battery version)
"I have never received my order"
Home H.Verified
Never received
Purchased item
24 pcs Filter Replacement Pack (12 months)
"Never got it"
Scott H.Verified
See my previous comments.
Purchased item
24 pcs Filter Replacement Pack (12 months)
"I never received the order that was made Jan...."
Timothy S.Verified
Took forever for shipping!
Purchased item
Pawdrate™ Filtered Water Fountain
"I love the idea of it and it works really wel..."
Lynn S.Verified
Please help us find this order
Purchased item
Pawdrate™ Filtered Water Fountain
"We do not have our water dish. We have never..."
Dan V.Verified
No
Purchased item
Pawdrate™ Filtered Water Fountain
"Works as advertised. Our dog took to it imme..."
Kathy F.Verified
no
Purchased item
Pawdrate™ Filtered Water Fountain (Battery Version)
"Love the product but it says it holds 7L and..."
Philip L.Verified
Speed up shipping, better tracking information please.
Purchased item
Pawdrate™ Filtered Water Fountain
"Shipping is slow ( I guess it cones from Chin..."
Ben M.Verified
Where is my order?
Purchased item
Pawdrate™ Filtered Water Fountain
"I never received my order. That’s why you ge..."
Shelia K.Verified
Delivery took far longer than I expected
Purchased item
Pawdrate™ Filtered Water Fountain
"My dog loves the fountain. It did take quite..."
Alaina M.Verified
My dogs love this!!!!
Purchased item
Pawdrate™ Filtered Water Fountain
"Most beautiful"
Marla S.Verified
No
Purchased item
Pawdrate™ Filtered Water Fountain
"It’s great! Took a few days to get him to dri..."
Heidi F.Verified
no.
Purchased item
Pawdrate™ Filtered Water Fountain
"My dog is drinking now more than ever!! Absol..."
Joshua M.Verified
We love the water bowl but have only been using it for a couple weeks and it seems the motor stopped working. How do I return or get a replacement motor for the bowl?
Purchased item
Pawdrate™ Filtered Water Fountain
"We love the water bowl but have only been usi..."
William E.Verified
So far so good
Purchased item
Pawdrate™ Filtered Water Fountain
"It took a little while for my dogs to get use..."
James A.Verified
No
Purchased item
Pawdrate™ Filtered Water Fountain
"Blah blah blah - same as all the others."
Jimmy B.Verified
Our pitties love it
Purchased item
Pawdrate™ Filtered Water Fountain
"Our 4 pitties love it 😀"
Thomas T.Verified
You may have sent me a yrs supply of the wrong filters…
I have the battery version…my filters do not look like the battery model filters, plus the course black filter ring has no place on my unit…
Wrong filters…
Purchased item
Pawdrate™ Filtered Water Fountain (Battery Version)
"Works plugged in or on battery …Dog is using..."
Sandy O.Verified
Love the machine for my indoor pets.
Purchased item
8 pcs Filter Replacement Pack (4 months)
"The filters were incorrect, but we will use u..."
Jon R.Verified
Slow shipping
Purchased item
Pawdrate™ Filtered Water Fountain
"Dogs love it compared to previous water bowl..."
Richard T.Verified
Good product.
Thanks
Purchased item
Pawdrate™ Filtered Water Fountain
"Works great! Dogs(pugs) was a little reluctan..."
Bob L.Verified
Quick delivery.
Purchased item
Pawdrate™ Filtered Water Fountain
"The two cats and three dogs drank from it the..."
Rana G.Verified
Nope, the same issue.
Purchased item
8 pcs Filter Replacement Pack (4 months)
"Both my dog and cat loved the bowl so much I..."
Pawdrate store reviewsVisit store