Robert B.Verified
you were late on shipping and did not come in time for my hunting trip and i got one battery instead of two
Purchased item
G24 Style NVG Helmet Mount
"it feels flimsey we will see once i get to us..."
Night Operators store reviewsSee product reviews
Tom T.Verified
Not a night vision, not worth buying
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"The entire kit was advertised as something it..."
Carl S.Verified
Service has always been great!
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"It’s great having rechargeable batteries!"
Anthony T.Verified
Fail
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"False advertisement."
Richard T.Verified
Can i get charger covers for optics, no way to secure them so they dont get lost. Can i get more for the ones i have lost already??
Purchased item
Night Operators™ Helmet
"Recommend metal support not the plastic one..."
Rodney B.Verified
Still waiting on my heat, I ordered it all in early Nov.
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"I didn’t get the heat,,, only received the vi..."
Prsco M.Verified
They're ok.
Purchased item
G24 Style NVG Helmet Mount
"I like the design and it's functionality. Bu..."
Melvin B.Verified
nope
Purchased item
The Combat Bundle
"good"
Rebecca M.Verified
THey are very responsive to assist with any issues arrising.
Purchased item
G24 Style NVG Helmet Mount
"This unit that holds the goggles to the helme..."
Grant G.Verified
Had to get mounts sent after initial delivery. They took care of it quickly so that’s why not 5/5
Purchased item
Shipping Insurance
"The thermal is amazing! The DNVG is alright...."
Byron B.Verified
REFUND ISSUES!!! DISCOUNT ISSUES
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"As described"
Randy M.Verified
Stay away
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Ordered the viper heat combo. All I received..."
Clay P.Verified
My first experience with Night Operators. I’d like to see them add more products, especially accessories for the NVGs.
Purchased item
NIGHTOPS Helmet Cover
"The cover was easy to put on the helmet."
David B.Verified
i'm not sure how it happened but on my first order i tried to buy the heat & night viper combo. it seemed like that's what was on the order but i only got the night camera. so i had to order the heat separately which meant that it was more expensive than buying it as part of the combo.
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"there's a paralax error where the 2 images do..."
Jeff H.Verified
Can I talk to a live body??
Purchased item
The Combat Bundle (Helmet + Earmor)
"I received the ear protection, bu I have not..."
Landon B.Verified
Very difficult to get any answers. Never again will I use this company.
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"I'm stopping payment, this is by far the wor..."
Marshall S.Verified
Can’t get a hold of anyone to remedy a returned item after numerous emails. [email protected]
Purchased item
G24 Style NVG Helmet Mount
"Looks great fits great on my helmet!"
David F.Verified
Spend the extra money if for nothing other than better customer service
Purchased item
G24 Style NVG Helmet Mount
"The bridge will NOT fit into this mount. I ha..."
Robert Z.Verified
You're just a scam, greedy, deceptive people!
Purchased item
Operator Care Warranty
"You're a scam, greedy and deceivingly bad peo..."
Ian W.Verified
Lack of valid communication
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"I did not get my order. I ordered it in Nove..."
Jerry G.Verified
Never got my mount and the quality is low. I would not recommend.
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"Cheap it will break in a strong wind."
Christopher L.Verified
You never shipped my items and stopped responding. I rven paid the extra for insurance snf yall just took my money without shipping my order. Scsm
Purchased item
Shipping Insurance
"You could actually ship all the items and res..."
Travin S.Verified
Actually ship what is ordered and get real customer service.
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Rip off. Goggles never arrived. Customer supp..."
Brandon H.Verified
Please replace my heat ún
it
Purchased item
[NEW] HEAT + VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Iit t doesn't e. I hadp to buy batteries . Th..."
Robert L.Verified
Now that you mentioned it, I ordered the battery’s and the charger and never received it then I re-ordered it and you guys canceled it so I’m left with a unit and nothing to manage to and no batteries to engage it
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"The helmet didn’t fit it was too small"
Jeff I.Verified
Need better customer service, don’t get flagged for counterfeit postage and put a phone number to contact your company on the website.
Purchased item
Operator Care Warranty
"My order was flagged for counterfeit postage..."
Charles B.Verified
There has been nothing good about this experience. I ordered and paid for an item that has never been delivered. When i request followup, I get no response.
Purchased item
Shipping Insurance
"Deliver the item as ordered.. this order is n..."
Dante F.Verified
Never received product the shop app shows delayed and its location is in Canada. I ordered it on December 5 , 2025 and still not received anything not even a notice from the mail service on
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"I have ordered it December 5,2025 and never r..."
Jenessa R.Verified
Good budget Gear!
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"The heat and viper system work great! Takes a..."
Kelly F.Verified
..
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Great deal"
Roger J.Verified
Give me a real reason to endorse your products, and not tell all those in my "tactical community" to run away!!!!
Purchased item
FUSION 3.0 Thermal & NVG + FREE Battery Pack
"Well, I didn't receive the solar battery pack..."
Michael T.Verified
Nope
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Good vision"
Linn S.Verified
Works as should.
Purchased item
Shipping Insurance
"Works 👍"
Frankie E.Verified
It was easier to get something from SEARS in the 1970s.
never received the product. Done with it
Purchased item
Operator Care Warranty
"Hard for me to rate something I never receive..."
Jordan F.Verified
Slow shipping and issues using warranty
Purchased item
NIGHTOPS Helmet Cover
"Everything arrived shipping was slow but it w..."
Matthew C.Verified
Customer service should actually reply to customers.
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"I never received my order.i have emailed seve..."
Ricardo B.Verified
I’ve made many orders with you at this point and it’s ridiculous that everyone actually has to wait for it to come all the way from China, it takes an unbelievably long time or doesn’t come at all. Still waiting on my two sets of Earmor headphones $280 after you douched me with taxes. And have had nothing but problems with my Heat and Viper kit because the batteries actually HAVE TO COME FROM CHINA! Battery still won’t fit one of my optics because I can’t get an answer from anyone. You suck!
Purchased item
HEAT & VIPER 4.0 Extra Battery Kit
"Maybe send the batteries the first time or as..."
Robert W.Verified
Fulfillment of order would be nice. The most expensive item on my order never was delivered.
Purchased item
Night Operators™ Helmet
"I did not receive my heat and viper goggles...."
Jesse D.Verified
It was good enough.
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Uh ... I only bought the viper, not heat. Bu..."
Steve B.Verified
Great
Purchased item
[NEW] HEAT / VIPER 4.0 Thermal Night Vision Goggle Bridge Combo
"Everything was exactly what you said. It was..."
Night Operators store reviewsVisit store