Jan Nicol J.Verified
Simple, clear, and concise
Purchased item
Operator Care Warranty
"I was very surprised of how great and clear i..."
Night Operators store reviewsSee product reviews
Delta D.Verified
Loved it
Purchased item
Night Operators PRO 1.0 NVG
"The best that's all I can say"
Luke B.Verified
Overall i am happy. This is a rating of the shopping experience. The package came as one package every few days. The shipment was broken up into a bunch of shipments.
Again i got everything and am generally happy.
Purchased item
[NEW] Night Operators - FUSION 3.0 Thermal & NVG
"This unit does everything it says it does."
Robert T.Verified
Stay away
Purchased item
Operator Care Warranty
"I will never buy another thing from this plac..."
Christopher R.Verified
Good. I bought 3 things and received 2
Purchased item
Solar Battery Pack
"I never received the battery pack"
Rameen F.Verified
Does not respond
Purchased item
Operator Care Warranty
"Did not receive the product"
Linda D.Verified
DO NOT ORDER FROM THIS COMPANY!!! I received my order after 1 1/2 months.
Purchased item
Helmet Battery Pouch
"The items are great however I wouldn't purcha..."
Marie Line P.Verified
Le prix en CAD n’était pas indiqué
Purchased item
Operator Care Warranty
"C’est le seul produit de vision nocturne qu’o..."
Luca T.Verified
Same
Purchased item
Operator Care Warranty
"I love How budget friendly it is"
Heidi F.Verified
Really long delivery time but otherwise fine
Purchased item
Night Operators MAX 2.0 NVG
"My son loves this - works beautifully!"
Jacob F.Verified
Quick delivery and great products!!
Purchased item
Solar Battery Pack
"Great product!!"
Oskar S.Verified
Very easy to order, but shipping took a while
Purchased item
NIGHTOPS Tactical Gloves
"All good, lack some grip on the palms and are..."
Greg M.Verified
its a bit confusing knowing when your package is going to arrive, but with the exception of one item I am still waiting on, overall satisfied with the products and the deliveries.
Purchased item
Solar Battery Pack
"seems highly functional but only time will te..."
Thomas M.Verified
Items arrived in a timely manner
Purchased item
Operator Care Warranty
"Good quality. Not as high end as I expected b..."
Joseph S.Verified
Awesome!
Purchased item
Operator Care Warranty
"Great!"
David R.Verified
It was good
Purchased item
Operator Care Warranty
"The focus is not great.
But it wasn't costly...."
Joshua B.Verified
Got the stuff
Purchased item
[NEW] Night Operators FUSION 3.0 Thermal & NVG
"Works"
Jeffery S.Verified
Took well over a month and several emails to find the shipment and recive it. Oh I did recive the battery in a timely manner, not the NVGs.
Purchased item
Operator Care Warranty
"This is basically a gimmick. No paperwork,..."
Cesare D.Verified
Good quality
Purchased item
Solar Battery Pack
"Perfect"
Haxhi K.Verified
not happy
Purchased item
[NEW] Night Operators FUSION 3.0 Thermal & NVG
"not happy"
Gregory B.Verified
The hemet camera arrived broken and will not turn on. The power switch liters broke on the first activation. It will not turn on.
Ordered two helmet covers with my order and only one arrived. The one I received ripped at several points just trying to install it.
Shipping was a nightmare and took nearly two months to get settled and arrive. I believe If I had not been persistent and sending multiple emails, I’m not confident the items would have arrived at all.
Customer care is frustrating and makes excuses without offering solutions for the broken gear and missing items.
The thermal camera glitches briefly and not built to take abuse. Not recommended to use in rain, snow, and dusty conditions. The optic is fragile. Care should be taken to avoid dropping or abrupt impacts.
On a positive note; the thermal vision is very effective and good quality. For example able to observe rabbits and large birds at 75 yards, an human over 150 yards is achievable. Able to see details well and with clarity. Nearly on par with high end thermal imaging optics. The night vision is better then Gen I up to Gen II with IR spotlighting, works well at avoiding whitewash effects.. Without IR, the optics, the optics are about Gen II to Gen III quality.
I will change my shopping experience survey level if and when my complaints are addressed satisfactorily. Currently awaiting response on how to proceed with replacement or repair on the helmet camera.
Purchased item
NIGHTOPS Helmet Cover
"I ordered two helmet covers. Only one arrived..."
Havah G.Verified
Your web page very confusing
Purchased item
Operator Care Warranty
"It is totaly out of focus. The only way to ge..."
Lee H.Verified
Quicka and easy
Purchased item
Operator Care Warranty
"Brilliant!"
Rosemary K.Verified
Constant problems.
Purchased item
J-Arm & Rhino Mount Combo
"It doesn’t adjust properly.
It’s been over 3..."
Austin S.Verified
Great company so caring and make great products.
Purchased item
Night Operators MAX 2.0 NVG
"I was honestly surprised got it as a gift for..."
Jose G.Verified
Items took too long to arrive. Arrived damaged. Could not return free of charge.
Purchased item
J-Arm & Rhino Mount Combo
"Came in in bad shape, damaged. reported it an..."
Kevin M.Verified
Same as above. Never received the items
Purchased item
Night Operators™ Helmet
"I have yet to receive the item 7 weeks after..."
Will C.Verified
Thanks!
Purchased item
Operator Care Warranty
"Great! wish the mount would be less wobbly an..."
Derek G.Verified
I haven’t received my order yet!!!
Purchased item
Solar Battery Pack
"I haven’t received my order yet!!!!! I can’t..."
John C.Verified
Ordered 4 DEC. it is now 11 JAN. Still not received my order.
Purchased item
[NEW] Night Operators FUSION 3.0 Thermal & NVG
"I ordered the full kit on December 4th. Would..."
Garba L.Verified
your business it`s a big SCAM. you take the money of your customer and never send the package to them. Shame on you !
Purchased item
[NEW] Night Operators FUSION 3.0 Thermal & NVG
"you never sent me the order. you did take the..."
Seth G.Verified
Never received product spent over 600 dollars and no product. Don’t waste your money this is a scam 100%
Purchased item
Solar Battery Pack
"Never received product still shows it in chin..."
Max L.Verified
It was a delay on the shipping, but over all the device work well, seems well design too!
Purchased item
Operator Care Warranty
"Havent use the warranty yet!!"
Joshua S.Verified
Over all straight forward and easy to navigate.
Purchased item
Operator Care Warranty
"The thermal is great and the nightvision is g..."
Reg S.Verified
ORDER HASN'T ARRIVED
Purchased item
Shipping Insurance
"My FN Order hasn't Arrived this is total fuck..."
David T.Verified
very slow, even after the holiday season. still waiting on my thermals
Purchased item
Solar Battery Pack
"seems to work as advertised."
Hugo S.Verified
Okay
Purchased item
Night Operators PRO 1.0 NVG
"Es ist einfach Hammer"
Chuck P.Verified
Sent one item that does not work and never received my big order.
Purchased item
VIPER Infrared Torch
"It does not work!"
Paul H.Verified
Thanks for help with the shipping delay!!
Purchased item
NIGHTOPS Helmet Cover
"Cover looks and works good to hold the backup..."
Edmond M.Verified
Missing Infrared light torch
Purchased item
[NEW] Night Operators FUSION 3.0 Thermal & NVG
"I just received this yesterday but the infrar..."
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