Night Operators store reviewsSee product reviews

Shipping took longer than expected. Tracking was terrible.

Your arbitrary return policy is disgusting, especially considering you have done absolutely nothing to resolve any issue that was created by y'all's lack of ability to follow through. Wish I could give zero Stars

Took a whole month for everything to come in

Package deals and specials are very attractive when offered

Customer service is automated nonsense. NightOperators was a waste of my money.

Had to call and ask them where my 2nd part of order was. Emails sent and 2nd part of order shipped and my son is very happy.

Customer Support rarely communicated with me when I had a problem

Quick response on the emails I appreciate it.

When packages get delayed (I get it..it happens), there has to be an open and quick response time from the manufacturer. outside of that, a decent ordering experience.

The transparency on shipping could be better. I had to wait nearly 45 days....nonetheless I received some quality equipment.

Never received my order.

Slow delivery

They did good by me.

Never received full order.....I have 3 battery banks and a helmet with no monocular

Excellent communication and follow-up

Love the night fusion, shopping experience was great, the only bad part was the extremely long wait. I think I waited a little over a month. But definitely worth it

Good tracking and communication

Seem like it took a little long but I also understand it's the holiday season

Ordering was easy. The shipping was concerning. It took some time and the communications was not great. But showed up and all is good.

Did not receive "total rig"

Terrible customer service when I've said it's been over a month, was told to "just wait for the package"

Never recieved my 700 dollar order.

ONLY RECEIVED THE USB EXTERNAL CHARGER. NOT THE WHOLE KIT I ORDERED!

Only recieved the action cam and I'm still waiting to hear back from customer service about rest of my missing items. I'm not happy about this long wait.

Grate response a littel slow on shipping but it was handled with all the cair it deserves and was well worth it I'm telling all my friends and thinking about a second one as well

I get scammed here for 680 dollars. Do you want to get scammed? Dont buy.

By the time I received the product the return time was over.

Received and only have a few items would like to comment on - all items shipped individually and some not labeled as to what or where from little confusion especially around Christmas time - I thought that when items were purchased there were 1 or 2 extra promotions one being promoted. Thought one of them was a second solar charger/ battery pack? If so never received that. Not sure of the other at this moment. - clarification when ordering that items coming overseas so lead times were pretty long. Not a problem if known prior to ordering. - shipping info updates slow again confusing due to the long lead times and partial shipments. Other than this everything came in, and I damaged, other than possibly promotional items and shipping concern all went well and equip seems to operate as described. Thank you

Shipping sucks, been waiting 5 weeks for items I was told I would have in 2 weeks. The Chinese tracking provided is a joke.

Easy to navigate and select the options you want

I do not feel that the product was any where close to the advertisements in it's service. If you haven't had any thermal experience I could see how some feel that it is a good product. I would recommend that you save the money you would spend on this product and put it towards something better. Timmy

Good

Muy buenos!!

Didn’t show up

Still haven’t received my order. It’s been a month. Why are you even asking for a review?

👍

Have not received the batery pack

Easy and when the solar battery wasn't delivered with my package, they quickly rectified it for me.

Shopping experience was fine it's the shipping it's terrible it takes way too long to receive your item

Excellent