Rodney S.Verified
It took 2 months to get my order. I love my bike but not 100% happy with the twist throttle.
Purchased item
Shipping Protection
"it was just shipping insurance and I thought I bought it more for the Warri..."
Freeskycycle eBike store reviewsSee product reviews
Terry L.Verified
No problems with shopping and it all went smoothly
Purchased item
Shipping Protection
"There was a bit of s delay in shipping due to weather but eventually everyt..."
Jack S.Verified
Love it
Purchased item
Warrior Pro M-530
"Love my bike have two"
Russell H.Verified
The bike is nice for the price, does ok on hills once you're moving.... don't try and start up a hill.... simply does not have any take off power.
I really wish you could get more torque on take off. Don't go to slow through mud puddles..... it will bog down. The headlight will go out if an a.h. hits you with high beams. And it has a death wobble, so keep both hands on the handle bar.
Purchased item
Twist Throttle with Grips (Right-Hand Only)
"Works good, never even tried the left hand thumb throttle.
I just didn't..."
Mike B.Verified
On line purchase everything went on time
Purchased item
Ranger Air M-540
"Assembly was easy looks and power great"
Mike D.Verified
Very easy had no problems whatsoever.
Purchased item
Rear Rack Bag
"Just the right size well made"
Kirk F.Verified
I love my freesky E bike
Purchased item
Rear Rack Package
"Fenders are a good quality. A little tricky to install rear fender. Front f..."
Dave H.Verified
Great service and advice. I think I could have gone one size lower but it works for me
Purchased item
Ranger Air M-540
"This is the next thing to a small motorcycle for me I am 74 Years old and s..."
Jeff R.Verified
The instructions were spot on for assembling. There is a lot of support through YouTube videos and the Freesky community.
Purchased item
Shipping Protection
"I love the pedal assist. Especially pedaling uphill. This bike takes some g..."
Bob B.Verified
Great
Purchased item
E-Bike Charger
"Quick service"
Bernard D.Verified
X
Purchased item
Rear Basket
"X"
Dreih B.Verified
I have done everything I can to get a response about a rear wheel replacement I have called and messaged so many times and can’t even get a response
Purchased item
Twist Throttle with Grips (Right-Hand Only)
"Throttle doesn’t fit on freesky cheetah"
John P.Verified
Been good so far, still haven't received the free gift they promised
Purchased item
Shipping Protection
"This is our second A320 and we really like it"
Jonathan H.Verified
Fast shipping, reasonably easy set up very capable bike, when using bike to full potential battery depletes rapidly.
Purchased item
Ranger Air M-540
"So far so good very capable ride."
Lance T.Verified
Love it
Purchased item
(Pre-order) Warrior Pro M-530
"Had a problem with the charger but they are replacing sending a new one. Th..."
Mike W.Verified
I love my ebike, I wish i could get unlocked controller.
Purchased item
Stem Extender
"Did the trick,it got my arms higher."
Kirk E.Verified
Good shipping thanks
Purchased item
Shipping Protection
"I like the bike but I just need more information how to unlock the power …...."
Steven B.Verified
Better to shop direct to Freesky site. Quick reply to calls and good info. Bike quality seems great so far.
Purchased item
Ranger Air M-540
"Quick delivered, easy to assemble. Good support from phone calls. Great rid..."
Freddie L.Verified
Customer service is very good. I’ve had a few questions and had an issue and they took care of the issue quickly.
Purchased item
(Pre-order) Warrior Pro M-530
"This is a very fun bike to ride just learning all the features and all the..."
Jason M.Verified
Easy and best price as usual. Thank you.
Purchased item
(Pre-order) Warrior Pro M-530
"Great as expected! This is our 4th Warrior purchase."
Christopher H.Verified
The hardest part was waiting for the bike to show up, everything else was great.
Purchased item
(Pre-order) Warrior Pro M-530
"I absolutely love the bike! I went on a 42 mile ride with it on the 4th of..."
Martin L.Verified
Good
Purchased item
Thumb Throttle
"Good"
Michael B.Verified
Very bad shipping service
Purchased item
Unlocked Throttle Speed Controller
"Never got it"
Julian I.Verified
I am still waiting for part to resolve the problem error 10. I have the Ebike for 2 weeks.
You tell me how would you feel if you were me.
Purchased item
Cheetah MT-380
"Make a better quality control."
Frank P.Verified
It was all well done
Purchased item
Shipping Protection
"By buying the shipping protection, it really helped. The part of it was dam..."
Michel B.Verified
After a few days, the bike is GREAT
Purchased item
FREESKY Mother’s Day Gift Box
"Gloves are ok, 20$ value"
Roy A.Verified
Looks like a great product. Looking forward to riding it.
Purchased item
FREESKY Mother’s Day Gift Box
"Don't advertise as a $300.00 value."
Jeff C.Verified
When i called customer service, 2 times actually always came thru and followed up with my needs.
Purchased item
Ranger Air M-540
"Well built great bike"
Richard L.Verified
Would be nice if you carried some stock in Canada rather than a two week wait every time we need something.
Purchased item
E-Bike Charger
"Charger works great…thanks"
Richard Louis P.Verified
AAAAA+++++
Purchased item
Waterproof Headlight
"AAAAA+++++"
Nathan H.Verified
Bikes came so fast in 2 days. Ordered the aftermarket controller for the use of the thumb throttle properly and it’s taken a month just to even ship (super unhappy about this).
Purchased item
Cycling Package (10-Piece Kit)
"More than half the items I couldn’t even use on the Alaska pro. Nowhere fo..."
Fernand B.Verified
Lots of power lol
Purchased item
(Pre-order) Ranger Air M-540
"Love the bike but could of supply the list of display controller to switch..."
Scott H.Verified
Shipped fast.
Purchased item
Brake Pad
"Shipped fast. Thank you!"
Philippe L.Verified
Good service from freesky good product easy shipping in time i recommand to anyone freesky
Purchased item
Rear Basket
"Now i can carry my bag and my lunch box ..lots of place in the basket .i..."
Steven H.Verified
Nice bike, support is lacking.
Purchased item
Shipping Protection
"Great bike, replaced some of the cheaper components with higher quality stu..."
Gabriel C.Verified
The bikes are amazing and their customer service is unmatched. Just the best.
Purchased item
Unlocked Throttle Speed Controller
"So good! Love Freesky"
Wales F.Verified
Easy to order
Purchased item
(Pre-order) Ranger Air M-540
"I like the bike. Am getting use to cadence sensor vs torque sensor like on..."
Eduardo F.Verified
Everything was great. Even when I was on the fence on what brand to get,they reached out to me by email and offered to compare other brands to the Swifthorse that I was inquiring about.
Purchased item
Swift Horse Ultra X-6E
"Everything from ordering the Swifthorse ebike was simple and easy and deliv..."
Jeffrey D.Verified
Bike arrived on time and in good condition. Ordered unlocked speed controller 19 days ago, showed it was shipped but it wasn't. I called and found out it was out of stock, that they would ship it next week.
Purchased item
Oversized Comfortable Saddle
"comfortable"
Cedrick C.Verified
The number one reason I chose Freesky above any other bike was reliability followed by customer service. You guys do a great job following up with your customers. It shows you guys are not just after our money. But you care about building trust and great relationship with you customers that will keep them coming back!
Purchased item
Unlocked Throttle Speed Controller
"Hey Freesky Team....I've been very happy with the unlocked controller so fa..."
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