James H.Verified
Great
Purchased item
Wild Cat Ultra A-340
"Delivery UPS was on time. Set up was easy. my wildcat ultra is a great all..."
Freeskycycle eBike store reviewsSee product reviews
Jason N.Verified
We're definitely purchased again
Purchased item
Unlocked Throttle Speed Controller
"Totally worth it .. got it over 35mph .. very exited."
Alroy S.Verified
H
Purchased item
Brake Pad
"Easy to install took me 5 minutes week simple"
Ken L.Verified
The online description of the bike should be more clear about which accessories are included. For example, I ordered the kickstand and fenders/rack separately because it was not obvious that they were already included. However your rep Marvin was right on it and corrected it for me.
Purchased item
Alaska Pro M-520
"While it did take some getting used to the weight and figuring out the cont..."
Alice M.Verified
Good
Purchased item
Ranger Air M-540
"Love it. The two motors eat up the hills."
Carson B.Verified
Regarding the shipment of the bike, the correct address was North G Street, and it was shipped to North C Street. This is one of the reasons that the shipment was delayed by an extra four or five days even after FedEx Ground had it and was attempting delivery.
Because it had to be signed for, I missed 38 hours of work, waiting at home for delivery.
Purchased item
FREESKY Mother’s Day Gift Box
"The box was torn open by the time it arrived, however, everything was there..."
Shar P.Verified
Great bike and fast
Purchased item
Warrior Pro M-530
"Love the bike!!! Pretty fun and fast."
Daniel P.Verified
Very well, I receive the replacement for the damaged part due to shipping
Purchased item
Rear Rack Package
"It's heavy, but will be good for shopping, fenders are much better than ori..."
Robert O.Verified
Best bike I have ever had (in 65 years). I can pedal, it can pedal, and I can go for days without a recharge. It’s fast when needed, and more importantly, it climbs steep hills with no effort at all.
This bike is a beast! I love it!
Purchased item
Cycling Package (4-Piece Kit)
"Everything fit perfectly!"
Kevin S.Verified
Great service.
Purchased item
Unlocked Throttle Speed Controller
"Works as advertised. Easy to replace."
Andrew H.Verified
Great customer care
Purchased item
Shipping Protection
"Excellent quality,looks great"
Jocelyne B.Verified
Mon mari a un Wild cat pro et moi un Rocky pro. Ce sont les meilleurs vélos électriques que nous ayons eu. De plus le service à la clientèle est excellent.
Purchased item
Twist Throttle with Grips (Right-Hand Only)
"Très facile à installer et un meilleur contrôle pour l’accélération."
Steve T.Verified
Process was fairly simple. I was originally looking at the same bike on Amazon but elected to get it directly from Freesky instead (pricing was approximately the same.) The bike arrived within a couple of days without damage.
Purchased item
Eurostar Ultra M-410
"I spent a lot of time researching before buying my Eurostar and I'm really..."
Jessica L.Verified
Good service
Purchased item
Wild Cat Ultra A-340
"Good"
Tom F.Verified
Enjoying the bike.The battery never seemed to fully charge and I had the issue of the charger never showing green. I looked online and it appears to be an ongoing issue. I left it on overnight (which is not recommended) last weekend and it was green in the morning so maybe that has taken care of it
Purchased item
Wild Cat Ultra A-340
"Enjoying the bike.The battery never seemed to fully charge and I had the is..."
Darcy S.Verified
Purchased online with no issues
Purchased item
Ranger Air M-540
"Well built very solid bike. Ride is comfortable and smooth 😎"
Alain B.Verified
Great
Purchased item
Shipping Protection
"Thank you"
Janice R.Verified
I have been very happy with my experience to date.
Purchased item
Alaska Pro M-520
"I have had my Alaska Pro for about 3 weeks now and I think it is one of the..."
Don B.Verified
Over all I live this bike, just need to get use to the weight
Purchased item
Alaska Pro M-520
"Over all I do like my new bike. Didn't think I'd get use to the thumb thro..."
Wayne L.Verified
This is an awesome eBike! Fun to ride! Love the dual motors and built in bluetooth speaker!
Purchased item
Cheetah MT-380
"Awesome eBike. Switch to dual motors, bluetooth your phone to the built in..."
Dana R.Verified
Great customer service!
Purchased item
Swift Horse Pro X-6E
"Love the bike! The turn signal buttons did fall off, but we’re hoping to j..."
Romy L.Verified
Love the products. The only thing I would suggest is updating your instructions to include new versions of the screen. Luckily lots of people on FB have the same issues and are able to help. My bike is awesome!
Purchased item
Rear Basket
"The rack is very strong and well made. It fits my swift horse well. The onl..."
Mitchell B.Verified
Going directly through Freesky was super easy and timely.
Purchased item
Ranger Air M-540
"Clint was very helpful with my questions, and the purchase. Love the bike ,..."
Glen C.Verified
I'm 78 years old, and in decent shape. It's nice to pedal when you feel like it!
Purchased item
Shipping Protection
"I'm enjoying the hell out of this bike! Thanks 😊"
Pierre H.Verified
It was 100% perfect
Purchased item
Shipping Protection
"Very good technical service.
Needed a sensor correction and i was guides pr..."
Ian J.Verified
No issues, orders get delivered fast and customer service is helpful.
Purchased item
Unlocked Throttle Speed 1000W/1200W Controller
"Super happy with my purchase. Very easy to install and makes a big differen..."
Don M.Verified
Works good
Purchased item
Unlocked Throttle Speed 1000W/1200W Controller
"Works good"
Rob W.Verified
Like the whole experience.
Having a lot of fun with our new bikes.
Purchased item
Cycling Package (4-Piece Kit)
"We were glad we purchased kit."
Jeffrey S.Verified
customer service was very helpful
Purchased item
Warrior Pro M-530
"great bike, good distance and good speed , very happy !"
Steve T.Verified
Pretty easy, called or emailed about I wanted and just that easy it was done.
Purchased item
Ranger Air M-540
"I have not ridden it a lot yet but it seems like a pretty good fit for me...."
Vaughn B.Verified
Shipping was super fast. The Facebook group really helps with troubleshooting. Support was quick to answer my concerns. I only had minor issues, but was able to fix quickly on my own with detailed instructions.
Purchased item
Swift Horse Pro X-6E
"Really happy with our choice to choose Freesky. With it transitioning from..."
Michel A.Verified
Shipping was good and on time
Purchased item
Wild Cat Ultra A-340
"This is my wifes bike so far so good"
Monica A.Verified
Missing basket with bike. Called company. Said they would email me. Crickets
Purchased item
Shipping Protection
"Ordered bike with basket. It didn’t come"
Steven C.Verified
Ordering was way and shipped in timely manner
Purchased item
E-Bike Charger
"Charger works great does as it’s supposed to."
Don W.Verified
Hassle free and none pressured
Purchased item
Shipping Protection
"Absolutely impressed with quality and feel of the bike . Can’t wait to ride..."
Daniel S.Verified
It was easy to assemble I did have a small issue with the battery latch that was easy to fix thanks to freesky site tutorial video and service/owner manual and customer service . So far I love my new swift horse ,battery autonomy look very good so far and it will climb the longest and stepist hill where I live without missing a beat and keep its charge letting me worries free to go back home and face the next steep hill.
Purchased item
Unlocked Throttle Speed 1000W/1200W Controller
"Was easy to install and works great"
Rossie L.Verified
Bike works great and customer service is great
Purchased item
Brake Pad
"Works great"
Peter T.Verified
It's good
Purchased item
Color Display
"Easy to install"
Billy W.Verified
Service has been awesome! And I love my bike!
Purchased item
Main Cable
"Works great! A little difficult to install on my Alaskan pro!"
JonVerified
Great bike company.
Purchased item
Shipping Protection
"Great shipping protection."
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