Joann D.Verified
.
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"Great quality., comfortable
Loves the way it..."
Hatch store reviewsSee product reviews
Chris T.Verified
Better communication would be great
Purchased item
Expansion Belt
"Customer service is horrible
I sent emails s..."
Cheryl R.Verified
Have be able to use it bc never received the belt
Purchased item
Expansion Belt
"I have never received the Hatch Belt that it..."
Rhonda P.Verified
Poor communication, delayed shipping. Shipped from China. Specifically asked to cancel order multiple times prior to shipping, yet never responded.
Purchased item
The Hatch Belt™
"It has been returned to sender with tracking,..."
Timothy H.Verified
Customer service was not good in helping me at all what so ever!
Purchased item
The Hatch Belt™
"By the time it came, another I ordered from a..."
Amber P.Verified
Hatch needs to improve their customer service and communication
Purchased item
The Hatch Belt™
"The product itself is great, but I won’t be o..."
Susan B.Verified
No thank you for finally getting it to me.
Purchased item
The Hatch Belt™
"I love the Hatch belt now that I have it. The..."
Martha W.Verified
Yes have some one respond ASAP
Purchased item
The Hatch Belt™
"I have sent 3 emails requesting to return and..."
Christina B.Verified
Took forever to ship
Purchased item
The Hatch Belt™
"Vibration is not the same as massage. Complet..."
Christian M.Verified
Customer service takes forever to respond, and shipping took much longer than I expected. I would not have ordered this if I knew I would have to wait so long. Plus the instructions are not translated well. That is usually a good indication of the quality of the product. Beyond disappointed.
Purchased item
The Hatch Belt™
"My item is broken! Very disappointed. I had t..."
Ellen C.Verified
Find out where my order 24404 is.
Purchased item
Hatch Knee Companion™
"Got it for my husband. He uses it every day...."
Susan W.Verified
already wrote that in my prior email - product was out of stock and said it was unknown when it would be back in stock, I requested it to be cancelled since I could not wait as it was a christmas gift, they shipped it anyway in January and now I have to send it back and pay for shipping. I sent several emails in December that were never responded to until mid January. Very frustrated that I am still dealing with this and that I was charged back in December when I ordered it and still out my $
Purchased item
The Hatch Belt™
"When I ordered the product I thought it would..."
Russell L.Verified
All good!
Purchased item
The Hatch Belt™
"Im satisfied with the product. I find the hea..."
Marylou Z.Verified
I am dissatisfied with the belt & wil return it.
Purchased item
The Hatch Belt™
"I used it one time for aproxiately 1 hr. The..."
Josephine C.Verified
Fast and very fair shipping price.
Purchased item
Expansion Belt
"This is a very well-made belt and I purchased..."
Karina F.Verified
Great
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"So far it seems to work good, it is easy to u..."
Carolyn M.Verified
Not very responsive
Purchased item
Hatch Knee Companion™
"Have used it very little so far, but feels go..."
Carrie M.Verified
Zero communication on an order that took over 1 month to ship. Unacceptable.
Purchased item
The Hatch Belt™
"Took over a month to ship! I emailed and call..."
Kevin K.Verified
No
Purchased item
The Hatch Belt™
"I gave it to my dad for a Christmas present!..."
Marlee A.Verified
No
Purchased item
The Hatch Belt™
"It’s nice to put on when I get home from work..."
Paula D.Verified
Took too long to deliver and now not getting a response to a request for a return lable.
Purchased item
The Hatch Belt™
"I sent an email on Monday requesting a return..."
Bobby C.Verified
No communication after I asked to cancel the order.
Purchased item
The Hatch Belt™
"I asked to cancel the order once I was inform..."
Darin L.Verified
Incredible product for those who know how to use it correctly!
Purchased item
The Hatch Belt™
"It’s perfect for so many of the issues in tha..."
Debra M.Verified
I was disappointed I received it weeks AFTER Christmas.
Purchased item
The Hatch Belt™
"It took over a month to get to me. My husband..."
Deirdre C.Verified
Please instruct how to return the product!!!!!!!!
Purchased item
The Hatch Belt™
"I have been trying for WEEKS!!!! to cancel th..."
Aaron R.Verified
Had an ordinary issue but other than that everything was ok.
Purchased item
The Hatch Belt™
"The belt works as advertised and has helped..."
Carla N.Verified
Horrible Never again!!!
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"HORRIBLE CUSTOMER SERVICE!! AND THE MASK DOES..."
Keith P.Verified
It would be nice if when you sent a email to customer support that they returned your message and try to help you out. This item is not cheap.
Purchased item
The Hatch Belt™
"It was too small. I could not get it to go ar..."
Gina K.Verified
After I placed my order and you were sold out of the belt it would have made a difference if someone reached out to explain that to me.
Purchased item
The Hatch Belt™
"Finally received my Hatch belt after placing..."
Angela R.Verified
The shipping time was extremely long.
Purchased item
The Hatch Belt™
"This belt is not worth the price. It advertis..."
Jennifer S.Verified
Lead time is a little long so plan ahead.
Purchased item
The Hatch Belt™
"Love the multi functionality of this item!! I..."
Janet M.Verified
The feel is great.
Purchased item
The Hatch Belt™
"I love the Hatch belt but have trouble gettin..."
Jennifer C.Verified
X
Purchased item
The Hatch Belt™
"First off, you could communicate with the pur..."
Barbara H.Verified
took a while to get here
Purchased item
The Hatch Belt™
"I love the heat and gentle massage on my back..."
Shania M.Verified
Will not order from this company again.
Purchased item
The Hatch Belt™
"The slowest shipping and terrible communicati..."
Delane H.Verified
It took4 weeks to receive the product, however, they said it was due to the holiday rush and warehouse problems.
Purchased item
The Hatch Belt™
"Bought it for our son and he likes it."
Sandra B.Verified
Easy to use and switch between lights.
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"I’m using every night."
Carol M.Verified
Na
Purchased item
The Hatch Belt™
"I was skeptical after receiving word that thi..."
Rhonda H.Verified
No!
Purchased item
The Hatch Belt™
"It took forever to ship and I was expecting m..."
Kristy G.Verified
Only complaint is how long it took to get here
Purchased item
The Hatch Belt™
"Quite impressed"
Hatch store reviewsVisit store