Victor S.Verified
You guys suck. Terrible customer service.
Purchased item
The Hatch Belt™
"I ordered this in the middle of December. It..."
Hatch store reviewsSee product reviews
Ann C.Verified
I tried to cancel it multiple times when it wouldn’t be here on time for Christmas and yet they said they couldn’t. It just arrived. It’s mid January. This is awful customer service.
Purchased item
The Hatch Belt™
"It was incredibly late. It was supposed to be..."
Pam Z.Verified
Never to buy again
Purchased item
The Hatch Belt™
"Customer service !!!
Ordered and said it wou..."
Christopher V.Verified
Love this belt!
Purchased item
The Hatch Belt™
"Love this belt! Great support, massage and he..."
Brad K.Verified
Good customer service
Purchased item
The Hatch Belt™
"Comfortable and works well"
Cheri A.Verified
Hopeful for continued good results!
Purchased item
The Hatch Belt™
"I sent the hatch belt to my brother who has a..."
Karl K.Verified
Asked to have items shipped together what good does an extension do if I don't have the piece of equipment
Purchased item
Expansion Belt
"I still don't have the belt Even though I as..."
Bill R.Verified
Great tracking
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"Seems to be made of high quality materials an..."
Amy M.Verified
I am trying to return it and noone is getting back with me on instructions to do so.
Purchased item
The Hatch Belt™
"I coudn't feel the vibration, and the belt wa..."
Mike E.Verified
All good. Results to follow.
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"Bought this for my daughter as she’s having t..."
Karen B.Verified
Would like a refund for it not working, but it looks like the 100% money back guarantee advertised is not actually a thing
Purchased item
The Hatch Belt™
"It’s extremely loud and doesn’t provide relie..."
Laura K.Verified
Very quick delivery
Purchased item
The Hatch Belt™
"My husband received this for Christmas, and h..."
Steven F.Verified
Wish it shipped quicker
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"Seems well made, fit is good.
Hi quality uni..."
Patti-june R.Verified
I feel the company could have better communicated with me. I had to call 4 times before I got any resolution to the delay in shipping.
Purchased item
The Hatch Belt™
"I like the belt but it is not large enough ar..."
Samantha W.Verified
I would like to figure out how to return this item. I no longer want it. It doesn't meet my needs. It's uncomfortable to wear.
Purchased item
Hatch Halo™ Dermatologist Grade 3-in-1 Light Therapy Mask
"This is actually very uncomfortable on my fac..."
Cory M.Verified
Poor communication and shipping
Purchased item
The Hatch Belt™
"Ordering was easy, shipping was horrible. Pro..."
Lee L.Verified
So far so good so can't wait to see how it goes over time!
Purchased item
Hatch Knee Companion™
"Got it for my wife and she uses it religiousl..."
Gary E.Verified
Y
Purchased item
The Hatch Belt™
"Like it a lot"
Elizabeth T.Verified
Keep up the good work!
Purchased item
The Hatch Belt™
"It’s amazing! High quality and it lasts a lon..."
Vicky S.Verified
Almost like a heating pad
Purchased item
Expansion Belt
"Seems to work very good for back pain"
Terry L.Verified
I recommended it to two friends who are buying one.
Purchased item
The Hatch Belt™
"It truly seems to work and give relief quickl..."
Jade D.Verified
Great product and fast shipping considering the holidays!
Purchased item
The Hatch Belt™
"Works great, I wish it charged a bit faster b..."
Brenda T.Verified
😊
Purchased item
The Hatch Belt™
"I bought this for my daughter for Christmas...."
Jason W.Verified
Call several times no one ever answered the phone
Purchased item
The Hatch Belt™
"Doesn’t heat up doesn’t really massage not a..."
Samuel H.Verified
Professional and friendly service
Purchased item
Hatch Knee Companion™
"Fast and friendly service. Provides much nee..."
Margie K.Verified
I've emailed to return so need to hear back on how to do so.
Purchased item
The Hatch Belt™
"This belt doesn't work for me and it actually..."
Patricia E.Verified
Thank you for getting this to us for Christmas. Ordering, shipment was smooth sailing!
Purchased item
The Hatch Belt™
"Arrived in time for a Christmas gift for my h..."
Hernando P.Verified
Overall good. Nothing stellar, crazy or out of the norm. Simply as advertised.
Purchased item
The Hatch Belt™
"The unit is okay. Massage feature is fine, bu..."
Krystal Z.Verified
Thank you!
Purchased item
The Hatch Belt™
"My husband had had back pain for a long time...."
Rocco R.Verified
na
Purchased item
The Hatch Belt™
"Love it, but I is too tight. Had to order th..."
John W.Verified
NA
Purchased item
Expansion Belt
"The website says shipped within 48 hours, yet..."
Melody P.Verified
great
Purchased item
The Hatch Belt™
"i bought this for my husband and he said it h..."
Terri V.Verified
quick and easy. Product took a little longer than normal to get here, however, it is the holiday season.
Purchased item
The Hatch Belt™
"I read instructions and used it immediately...."
Barbara M.Verified
****
Purchased item
The Hatch Belt™
"I’m not a big person. This belt is snug on me..."
Leo F.Verified
10
Purchased item
The Hatch Belt™
"10"
Christine S.Verified
It was fine, it took longer to get here than it originally stated, but when I emailed, they responded, and it arrived several days later
Purchased item
The Hatch Belt™
"So two years ago I injured my back and have b..."
Lisa C.Verified
Delivery was on time
Purchased item
Hatch Halo™ Dermatologist-Grade 3-in-1 Light Therapy Mask
"Everything seems fine, except the remote cont..."
Jim M.Verified
Nice product
Purchased item
Hatch Halo™ Dermatologist-Grade 3-in-1 Light Therapy Mask
"Nice product"
Air C.Verified
Good
Purchased item
The Hatch Belt™
"Works great on my tired back. Less tense and..."
Sandra T.Verified
Waiting for delivery
Purchased item
Expansion Belt
"Still waiting for main belt"
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