Great customer service and concern that they were providing the exact product (bed legs) I needed!!!
Thanks for verifying!!
Purchased item
8 Inch Legs
"I submitted my order online but I ALSO got a..."
Nick F.Verified
Arrived fast but packaging was shotty
Purchased item
BTX5 Adjustable Bed
"Mattress we bought sucks but this thing is wo..."
Becky C.Verified
No way to return the legs that won’t work on our bed.
Purchased item
8 Inch Legs
"These do not have any way to add them to our..."
Christopher B.Verified
Ordering was fine, but AI assistant is terrible. Says connecting but just hangs up.
Purchased item
Kids Pedic - Classic 5" Mattress
"I think going with the thicker mattress would..."
Hillary P.Verified
Quick and easy
Purchased item
Pur Chill 12" Mattress
"The mattress is so comfortable and the qualit..."
Mea G.Verified
Foundation pieces don’t fit together
Purchased item
Standard Foundation
"Middle center peice is too small and it doesn..."
Jennifer H.Verified
Very easy site to work with.
Purchased item
Remote Controls
"Fast shipping, great remote!"
Matthew G.Verified
Thumbs up
Purchased item
Quiet Comfort™ Mattress Protector
"Fast delivery. Great product."
Angela W.Verified
Morgan Sarten | E-Commerce Manager
E: [email protected]
P: 480-454-6519
BedTech- was amazing - I thought ordering was going to be a pain, coming from another country- she literally responded to every email quickly - please pass this along to her managers, as her customer service skills were fantastic. I talked to her on the phone before we started communicating by email. thank you
Purchased item
Remote Controls
"to be honest, I haven't tried my new remote,..."
Terrence O.Verified
Very helpful
Purchased item
Brushed Microfiber Sheets
"Very nice, feel great"
Julia W.Verified
Everyone I spoke to or emailed with were very professional. I appreciate it.
Thank You,
Julia Welch
Purchased item
Remote Controls
"This may be a great remote, I do not know it..."
Therese C.Verified
I wasn't able to use a gift card online but the Customer Service team was a great help!
Purchased item
Quiet Comfort™ Mattress Protector
"Has deep pockets and fits a thick mattress ni..."
Gregory H.Verified
No
Purchased item
Remote Controls
"Didn’t receive it yet. Please call and leave..."
Michael C.Verified
Great help and fast service
Purchased item
Headboard Brackets
"You can adjust to fit bed frame and headboar..."
Jennifer L.Verified
See my previous comment.
Purchased item
Head Motor
"I contacted customer service for help with tr..."
John H.Verified
Top-notch customer service
Purchased item
Remote Controls
"Super easy to program worked perfectly"
Linda S.Verified
I appreciated their help and customer service.
Purchased item
Saatva Headboard Brackets
"The brackets were easy to install and worked..."
Rodney B.Verified
Online ordering was hassle free.
Purchased item
Saatva Headboard Brackets
"Exactly what I ordered. Worked great."
Ashleigh H.Verified
Great
Purchased item
Massage Motor
"Works great easy to install"
Kevin P.Verified
Told it would fit inside my bed, but it doesnt
Purchased item
Saatva Headboard Brackets
"Took forever for help with headboard bracket..."
Loree N.Verified
Quick and easy but I did get a credit card charge for a “foreign purchase” which I assume is the tariff.
Purchased item
8 Inch Legs
"With the very deep mattress the bed was too h..."
Amy T.Verified
Easy and quick delivery
Purchased item
Gel Max 10" Mattress
"They bed has helped my husbands sciatica and..."
John W.Verified
Wrong part delivered. Also missing some parts. Got 8 bolts but only 4 nuts to attach them.
Purchased item
Saatva Headboard Brackets
"I got the wrong version for my bed. I now ha..."
Walter T.Verified
Every thing great
Purchased item
4 Inch Legs
"Legs fit perfect!!"
Carolyn S.Verified
Good support
Purchased item
Remote Controls
"Good support. I used texted support and recie..."
Richard N.Verified
HR B Bill Bob come bill
Purchased item
Remote Controls
"Kind of expensive, but I had to have one and..."
Scott G.Verified
Easy website and delivery was fast. They used fexex for shipping and I get notifications from fedex as well as bed tech.
Purchased item
Blue Ice™ Cool Tech Curve Pillow
"While shopping for a mattress, a showroom use..."
Barbara N.Verified
Worked with Morgan....she was excellent!
Purchased item
Copper Lux 14" Hybrid Mattress
"Great product! Easy to assemble, even thou..."
Abigail C.Verified
Just went online and ordered it and it showed up two days later, which was great
Purchased item
Control Box
"my friend was able to crawl under the bed and..."
Shelley C.Verified
Purchased it online and it was here very quickly
Purchased item
Slumber Pedic 8" Mattress
"Lightweight, easy to make, and firm!"
Ora J.Verified
fast shipping
Purchased item
4 Inch Legs
"my grandparent had 8 inch legs and they were..."
Basil H.Verified
It didn’t work. I called for help and didn’t get a callback
Purchased item
Control Box
"It didn’t work still"
Wendy K.Verified
Quick shipping.
Purchased item
Headboard Brackets
"The brackets were likely in good shape, but t..."
Roston H.Verified
They have no support personel.
Purchased item
Power Supply
"Part works great.
BEDTECH support is the wors..."
Loren B.Verified
Read comments
Purchased item
Power Supply
"Not good! Ordered two of each and received on..."
Remo B.Verified
Ordered on line through the Bed Tech website and it was very easy to do.
Purchased item
Headboard Brackets
"It was pretty straight forward to put togethe..."
Samuel M.Verified
The box arrived looking like it was drug behind a truck
Purchased item
Headboard Brackets
"Not very sturdy .Definitely not what I expect..."
Lourdes D.Verified
Very nice and informative customer service.
Purchased item
Remote Controls
"Great experience. Fast customer Svc when you..."
Leonardo V.Verified
Excellent
Purchased item
Remote Controls
"Awesome customer service!!!"
Sherri L.Verified
Sent the wrong remote. Picture was correct remote was wrong
Purchased item
Remote Controls
"The remote in picture is the correct one howe..."