Angelika K.Verified
The best products
Purchased item
Arizona Cotton Rope Dog & Cat Harness – Handmade, Durable & Stylish | Found My Animal
"My favorite company I used their leashes and harnesses for 10 years"
Found My Animal store reviewsSee product reviews
Ruth S.Verified
Illegally refused cancellation. Dreadful
Purchased item
Black Washable Velvet Animal Leash
"Tried to cancel within minutes of ordering. Customer device refused to do s..."
Maddie D.Verified
No communication. Never received order.
Purchased item
Navy Rope Dog Leash, Adjustable & Handcrafted - Found My Animal
"Never received order"
Guest S.Verified
Would love for something to be done about my order.
Purchased item
Prismatic Cotton Rope Dog Leash | Adjustable | Found My Animal
"Placed an order early november 2025, said would receive it early december...."
Guest S.Verified
Love this company
Purchased item
Arizona Rope Dog Leash, Adjustable & Secure Bolt Snap - Found my Animal
"Love the way the rope feels
Great leash"
Kelly B.Verified
There was a lack of communication from start to finish. I waited over two weeks with no updates, only to find out the item was out of stock after I reached out. When it was eventually shipped, it went to the wrong address. As a long-time customer of 5 years, this experience was extremely frustrating and has completely changed my confidence in ordering again.
Purchased item
The Lois Ombre Cotton Rope Dog Leash, Adjustable | Found My Animal
"I did not receive the leash I ordered. After waiting 2.5 weeks with no upda..."
Kate M.Verified
Great customer service!!
Purchased item
Dark Tan Rope Dog Leash by Found My Animal | Adjustable & Handcrafted
"I absolutely love the strength and durability of this adjustable rope leash..."
Jenny F.Verified
Great products and customer service!
Purchased item
Forest Friends - Forest the Fox
"My dog loves this toy! I just wish the squeakers lasted more than a couple..."
Melanie M.Verified
Ordered items on 12/17. It’s 12/31 and I still haven’t received the items. Purchased elsewhere but customer service does not respond to my requests to cancel the order.
Purchased item
Black Vintage Leather Poop Bag Pouch
"Ordered on 12/17. It’s 12/31 and I still haven’t received the items. Purcha..."
Madeline M.Verified
Order still hasn’t arrived
Purchased item
Hand Dyed Multi Colored Cotton Canvas Cat & Dog Collar
"Order never arrived"
William R.Verified
No
Purchased item
The Catskill Ombre Cotton Rope Dog Leash, Adjustable | Found My Animal
"Christmas gift rapturously received"
Marina S.Verified
There is no number to call for customer service and no one has answered my emails.
Purchased item
New! Matte Black Rope Dog Leash, Adjustable & Handcrafted - Found My Animal
"I still have not received my order and have not received a response to my p..."
Patrick R.Verified
Great customer service
Purchased item
New! Water-Resistant Adjustable 7ft Leash, Hunter Green | Found My Animal
"Product is great, wel built, colors are amazing"
Susan L S.Verified
no
Purchased item
Cream Washable Velvet Animal Leash
"I need to return it because it’s too big for my dog. Nobody got back to me...."
John D.Verified
Fooled by marketing
Purchased item
Rescue Orange Rope Dog Leash, Adjustable - Found My Animal
"Thinner than advertised. Simply overpriced for the product. The large pla..."
Will S.Verified
Placed order on 28th November it will not arrive until Dec 20th. I had to chase the order. And even still no actual explanation as to why it is so slow.
Purchased item
Navy Rope Dog Leash, Adjustable & Handcrafted - Found My Animal
"Placed order 20 days ago. Still not arrived, 2 more days to go per their tr..."
Guest S.Verified
Buckle is way too big for the thickness of the leash. Can’t use on a 10 pound dog. Waste of money.
Purchased item
Found Classic Cotton Dog Leash | Black
"Buckle is too big for the thickness of the leash. I can’t use it for a 10 p..."
Heidi N.Verified
Great
Purchased item
Freeze-Dried Minnows Protein-Packed Cat Treats
"Cat loves these."
Stephanie L.Verified
Great!
Purchased item
Ribbed Sweater
"So soft and comfortable. My dog loves it!"
Koji T.Verified
Size guidance is bit different so that all four shirts I bought for X’mas gift to my dog are too tight for him.
Purchased item
Big Full Heart Animal Hoodie, Sage + Mint
"I bought size M but it is too tight for my dog!"
Kathleed D.Verified
Easy to order!
Purchased item
Bison Tendon Chews
"My 3 standard poodle rescues, who are allergic to many types of chew produc..."
Nathalie B.Verified
Never received my item and have followed up multiple times without a response. This is extremely disappointing as I’ve ordered previously without issues.
Purchased item
BLACK AND WHITE UP-CYCLED ROPE DOG & CAT COLLAR
"I never received my item and have followed up without response. Not sure wh..."
Kyle M.Verified
Terrible experience, ordered and never received anything. Tracking has gone inactive and support is unable to provide any specific information or next steps. Will be forced to issue a charge back via my credit card provider.
Purchased item
Found Classic Cotton Dog Leash | Olive
"Terrible experience, ordered and never received anything. Tracking has gone..."
Jessica B.Verified
Do not buy. I have been disappointed multiple times. The items never fit well and everything is overpriced.
Purchased item
Found My Animal Studio Splatter Pajamas, Light Prismatic
"I ordered XL and received XXL used…w/ XL tags already detached inside a rep..."
Kerstin L.Verified
Complete crap. They make garbage. My leash lasting for one walk before it started to unravel. My harness lasted for a week before ripping in half. The second harness I tried was made of rubber, and it pulled out my dogs hair. He cried when I woukd put it on. The company took 0 ownership. Never buy from them ever!!
Purchased item
Orange Waxed Cotton Canvas Cat & Dog Collar
"Don’t get me started with Found. No integrity in their products. Their qual..."
June Y.Verified
Never received product after returning for a larger size. Emails are not being responded to when asking for refund
Purchased item
The Radish Cotton Rope Dog Leash | Bolt Snaps, Adjustable | Found My Animal
"Returned for a larger size and then never received the leash back. Attempte..."
Megan S.Verified
I never received this item. I sent multiple messages to customer service and was assured it was being sent, but almost 2 months later and not only have I not gotten the item, but customer service stopped responding. Very disappointed, especially because I really like this company.
Purchased item
Buffalo Plaid Wool Cat & Dog Collar
"I never received this item. I sent multiple messages to customer service an..."
Allie S.Verified
Terrible
Purchased item
New! The Dioji Cotton Rope Dog Leash, Adjustable - Found My Animal
"Awful customer service"
Rebecca O.Verified
Great!
Purchased item
Found My Animal X Petco Azure Cotton Rope Dog Collar
"Beautiful!"
Matthew S.Verified
Never shipped product. Going to need to dispute the transaction
Purchased item
Navy Rope Dog Leash, Adjustable & Handcrafted - Found My Animal
"Paid and the product never shipped."
Guest S.Verified
Never received my order never received a refund
Purchased item
New! Water Resistant Adjustable 7ft Leash, Bright Blue | Found My Animal
"I purchased and placed my order on November 3. The package was supposed to..."
Jim G.Verified
took too long to deliver. would love a free exchange option instead of paying for shipping back.
Purchased item
Black Rope & Leather Cat & Dog Collar
"too small on my dog"
Guest S.Verified
great service, great communication
Purchased item
New! Matte Black Cotton Dog & Cat Harness – Adjustable, Durable & Stylish | Found My Animal
"great service, great communication"
Selma B.Verified
Awesome customer care
Purchased item
Found My Animal Red Cotton Cat & Dog Harness – Adjustable, Durable & Stylish
"The harnesses are great , excellent material and finish, in addition they a..."
Tom R.Verified
Been almost a month now, didn’t get the product.
Purchased item
Navy Rope Dog Leash, Adjustable & Handcrafted - Found My Animal
"I didn’t even get the product. Been almost a month."
J.Verified
Pleasant shopping experience! I will be a return customer!!
Purchased item
Found My Animal Studio Splatter Pajamas, Festive
"Absolutely adorable! My Toulouse is still too tiny for the outfit but by Ch..."
Isabel W.Verified
Sometimes it can take a while to get things delivered but I know it’s because everything’s handmade/dyed and that makes it so worth it and even more special. The quality is unmatched and the attention to detail is amazing, it’s hard to find quality like this that is also so cute. They have so many great options.
Purchased item
Natural Cotton Canvas Poop Bag Pouch
"It’s a great size, simple to attach to leash or bag and is super easy to cl..."
Brian B.Verified
I was never issued a refund. Woefully slow customer service.
Purchased item
Found Classic Cotton Dog Leash | Olive
"I was told you no longer had the color I was looking for and wanted me to p..."
Alicia L.Verified
Convenient way to shop. Easy site to navigate.
Purchased item
Bocce's Bakery Chicken & Pumpkin Wheat-Free Dog Food Topper
"My dogs love it on their food."
Angela W.Verified
Took forever to arrive. 3 months actually??
Purchased item
Arizona Rope Dog Leash, Adjustable & Secure Bolt Snap - Found my Animal
"It took 3 months to arrive. And had to send numerous emails to try and fol..."
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