Haven Tents store reviewsSee product reviews

All good fast shipping

Very easy to find what we wanted

Easy website to use. Product was shipped promptly and arrived in perfect condition.

Easy to understand and place orders - Fast shipping. Packed well. A very wel built product.

Phenomenal!

Was quick and fast.

Right on time

I have been a long-time customer of Haven Tents and have had great experiences. I have been very patient during this month-long episode that was started pre-Holiday Season and realize that it is a third-party issue.

Quick shipping

When I thought I bought the new insulated pad I ended up with a standard pad. Derek corrected the situation and sent me the new pad! What a great experience.

No problems purchasing, shipping, or receiving. Only curious if your product purchased is up to par or if it's the mattress I'm attempting to use your pump on.

Great people that stand behind the brand!

I had plenty of info on it. Good quality material. Delivered on time. It was better than I expected. Very happy with my purchase.

Not a big fan of the colors to choose from. Your Black Friday deal should have been more transparent about the specific products that were not on sale... kinda felt like a bit of a dishonest tactic to get people "through the door" so to speak.

Did a good amount of research prior to purchasing the haven safari flat lay hammock tent and being a large guy at 6' 2" and right around the 300lb mark, even though I didn't choose the ideal condition as in the distance apart of the trees I chose, I wasn't able to get the proper tension on the ridge line so it was slightly saggy and not as tight as it should be. But despite that, I was still able to get in and lay down and it was very comfortable! I first played on my back but then rolled over onto my side as that's how I normally sleep and from doing that it got the hammock rocking back and forth. I felt like a baby in a cradle and could have easily fallen asleep. I'm truly looking forward to actually spending a night in it and really putting it to the test. But, unfortunately that won't be until next year. I purchased the haven tent to start doing some motocamping next year and I can't wait! Thank you haven tents for a great product. I also purchased the accessory bundle which included woopie slings, the pump and a ridge light. I'm truly looking forward to setting up camp and being able to utilize all of it. When that happens I'll chime in again with a full review and hope to have plenty of pics of it all in use. Thanks again!

always good

Easy to use website and product came promptly

Always easy and pleasant

Always great quick service. Like your new AI questions system for quick answers. I am sure that will give you more sales.

Great place order. No problems.

I regret buying their products Not reliable and had to push way to hard to get warranty on the defective beige air mattress that is junk class equipment

The NEW Haven hammock that I purchased, had the strap with the two “D-Rings, used to raise and support the hammock to make a back rest , the strap was cut off , my hammock before I received it. I would like this strap replaced .

Satisfied

Very frustrating

I have had two issues with portions of the tent and the air mattress. Both times, customer support was AMAZING and was able to assist me with getting these issues resolved right away. I am very impressed with both the product and the service. Thank you so much!

Faster than expected!!!

Have not received a response about my missing item from my last order. Also, the initial issue I contacted about has not been addressed. I paid top tier price for the tent stand and it showed up with a broken shoulder strap. I sent a photo to customer service and haven’t received a response in 24 hours now.

Easy to find what I was looking for and even had a payment pay set up.

Good service

It was easy and they answered all my questions

Came quick. Thought the video with the 3 tent options was very helpful Like the way the tent was bagged for transport in the wilderness I bought one of the return models which I thought the quality was very very good and it was a good bargain there was two small holes in the mosquito netting which I would have hoped that y'all would looked at and fixed prior to shipping but not that big a deal

Their customer service representatives and support are second to none! Very impressed how they back their products!

Had one small hiccup but expect resolution very soon.

Da ich Bauchschläfer bin die beste Wahl für mich

I had to call to change something on my order and I didn’t have to wait long at all to speak to someone and they helped me out with my order so quickly.

Easy to work with and prompt service.

Great customer service and support!

Easy

Logon has handled most of my shipments. Always great service.

Easy to choose the sleep system you desire, fun colors and patterns to choose from and excellent prices for the quality. Super fast shipping!