Haven Tents store reviewsSee product reviews

Thanks

Easy shopping and great delivery time

Ok sehr schnelle lieferung

It was easy to find what I needed, and to purchase it online.

I reached out to customer service for replacement due to tent damage after 1 very light use and was told I could by Haven Tents brand specific tent repair kit, because it is my fault the product was damaged during a thunderstorm by falling branches that I could not have for seen to fall

Easy to browse products. Not overwhelmed by too many options. Do a small amount right, not a large amount fair.

great

Sleep like a Baby…

The customer service department was fast to answer my emails and sent a replacement the same day.

I love my haven tent

Great everything!

Easy, fast and secure!

Arrived in England a day earlier than they said it would!

Quick and easy checkout. Fast shipping also.

Great

A well built hammock I can sleep face down in

Love my Haven safari! Haven did a great job at helping me find the perfect haven tent for my needs.

Loves it

My new favorite company. All of their products are well made

The shipping experience was great. The delivery experience leaves a lot to be desired. USPS was horrible. They lost the 1st tent and Hayven sent a replacement. They both arrived at the same time...a day late for my camp trip departure (luckily a buddy was able to grab my tent for me). Please give us options for shipping. I would pay for UPS OR FedEx over free USPS.

The shopping experience couldn't have been easier and I am happy with my new Haven Tents

Easy shopping for all my needs , great experience.

Great purchase. Was thinking about buying the haven tent XL for a while and wish I did sooner! Convenience of a hammock, with the added comfort of the mattress, and the rain protection from the rain fly all make this the perfect camping shelter.

Customer service is a joke. Y'all sent me a pad with a hole in it. Literally right out of the package and it had a hole... The response I got with a deflection of "Oh we check every pad and our team does a random check. This usually just happens from wear and tear." I just opened this out of the shipping back and packaging and blew it up to test it out and it had a hole. The process to get a warranty going was awful and the customer service sucked!

Simple and easy

Im a customer for life...this has changed my life...

The Haven Tent is indeed a very comfortable sleep solution (notwithstanding the matress temperature rating failure). And it is the best dual solution, hammock plus tent, on the market. On the con side, it takes more volume when packed. And takes more time to pack/set-up. Also, it sacrifices the traditional hammock comfort when the hammock and underquilt wrap around you on the sides and keep you warm/out of the wind. The Haven Tent is a much more “breezy” experience.

Thank you!

Super helpful! Questions where answered politely. Easy online ordering. Quick delivery! 😁 👍 👏

great

Easy to purchase, fast delivery and great customer service.

The site kept changing my selected items to the point that my order was totally wrong.

The experience wasn't bad, the stand just isn't working for me.

All was delivered as promised, and the videos to set up the tent are easily found with the QR codes

Simple to navigate, very easy and straight forward.

Went through Kickstarter, and there's a disconnect between them and the vendors. My order ended up getting shipped to an incorredct address, but I was able to retrieve it. But because I was working remotely from where it was actually sent, it took a couple weeks to find a way to get it. More of a Kickstarter issue though I guess. Not really sure though.

Great company

Great customer service, very friendly and answered any questions I had.

As advertised

Great service!!