No response to email sent on July 7th. See prior page
Purchased item
Felo Pillow - Queen Size (M/F)
"Pillow was delivered without a box. Small tea..."
Mike W.Verified
It was okay
Purchased item
Shipping Insurance
"I didn’t need shipping insurance.
Not where..."
Lee M.Verified
a
Purchased item
Felo Pillow - Queen Size (M/F)
"Very uncomfortable could only stand it for a..."
William L.Verified
Shopping experience is good. Shipping was good. My only issue is the buy 3 get one free. I feel that should not have to be all in one purchase, but as a whole.
Purchased item
Felo Pillow - King Size (M/F)
"These things are the best. I have a very expe..."
Mark F.Verified
Arrive on time.
Purchased item
Shipping Insurance
"Stays fluffed and supports better than any pi..."
Carol P.Verified
Still waiting for the second pillow to arrive. I was told that a replacement pillow would be sent, but I have not received any confirmation.
Purchased item
Felo Pillow - Queen Size (M/F)
"I really love the pillow. I ordered two of th..."
Deana V.Verified
shopping was good, but misunderstood the tv ad that you buy 3 instead of 1 to get 1 free pillow.
Purchased item
Shipping Insurance
"Never seen a package go all over the US befor..."
Frank C.Verified
saying it was worth more is total bullshit
Purchased item
Felo Pillow - Queen Size (M/F)
"bougnt because it was "marked down" to $30...."
Darrell W.Verified
Good
Purchased item
Felo Pillow - King Size (M/F)
"Love the pillows"
Joseph P.Verified
No comment
Purchased item
Felo Pillow - King Size (M/F)
"Satisfied with product"
Jason J.Verified
Easy and fast
Purchased item
Felo Pillow - King Size (M/F)
"Great product"
Danielle V.Verified
Shopping was good, insurance was way too much much. I’m disappointed with my pillow tho. Gives me headaches.
Purchased item
Felo Pillow - Queen Size (M/F)
"I’m very disappointed with my pillow. It has..."
Harold M.Verified
Easy to purchase and get product.
Purchased item
Shipping Insurance
"Best sleep me and wife have had in years. Tha..."
Walker W.Verified
Good
Purchased item
Felo Pillow - King Size (M/F)
"Good pillows"
Cheryl T.Verified
Good shipping time, only took 10 days.
Purchased item
Felo Pillow - Queen Size (M/F)
"They are the most comfortable pillows I've ev..."
Bob M.Verified
Easy to shop
Purchased item
Felo Pillow - Queen Size (M/F)
"Pillows was great felt good sleeping with"
Bruce S.Verified
False advertising
Purchased item
Felo Pillow - King Size (M/F)
"Your site showed 2 pillows for under $40.00 s..."
Gail S.Verified
When I reached out to customer service no one responded to me
Purchased item
Felo Pillow - Queen Size (M/F)
"Never received them. Originally going to be s..."
Terry B.Verified
I never received my order, so it was pitiful.
Purchased item
Felo Pillow - Queen Size (M/F)
"I have never received the pillow I ordered, n..."
Annelien W.Verified
Never received my items!!!
Purchased item
Shipping Insurance
"I never received my items!!"
Tina A.Verified
response is awful
Purchased item
Felo Pillow - Queen Size (M/F)
"this pillow is huge and hurts my neck. i have..."
Darlene G.Verified
Never received anything. Where is my order? I would never order again.
Purchased item
Shipping Insurance
"Never received my order"
Jeff D.Verified
N/A
Purchased item
Felo Pillow - Queen Size (M/F)
"N/A"
John W.Verified
Tried to cancel order many times with no response, no way to return when package was received no address or contact info on package, I think they are thieves, order # below.
Order FL-8181
Purchased item
Shipping Insurance
"I tried to cancel order many many times with..."
James Volk V.Verified
Paid for two pillows, only got one
Purchased item
Felo Pillow - Queen Size (M/F)
"I paid for two pillows and got only one. Have..."
Pat W.Verified
No
Purchased item
Felo Pillow - Queen Size (M/F)
"I love the pillow. However I ordered 2 and on..."
Carole C.Verified
Tried to change order but no response.
Purchased item
Felo Pillow - Queen Size (M/F)
"Price wrong but worth money"
Isabel S.Verified
Good product
Purchased item
Shipping Insurance
"So far best sleep ever for my husband and I"
James C.Verified
SHOPPING EXPERIENCE WAS JUST AVERAGE.
Purchased item
Felo Pillow - Queen Size (M/F)
"SO FAR I SEE NOTHING SPECIAL ABOUT YOUR PRODU..."
Donalyn S.Verified
I never received pillows and I was charged in May for them. It’s now July
Purchased item
Felo Pillow - King Size (S/M)
"I order back in May and now it’s July 8th and..."
Dawn D.Verified
Superior service
Purchased item
Felo Pillow - King Size (M/F)
"Love love love this pillow 💗"
Michael Y.Verified
Fast and easy.
Purchased item
Shipping Insurance
"Excellent pillow maintains its shape and very..."
Joy G.Verified
No pillows. No communication.
Purchased item
Felo Pillow - Queen Size (M/F)
"Haven't received pillows!!!"
Monty W.Verified
I did not receive the pillows I ordered and paid for which were supposed to be king size and were instead queen size. I paid extra to get king size instead and the insurance and taxes for a total of approximately hundred I did not receive the pillows I ordered and paid for which were supposed to be king size and were instead queen size. I paid extra to get king size and the insurance and taxes, for a total of approximately $117. Thank you for immediate attention to this. Please send what I bough
Purchased item
Felo Pillow - King Size (M/F)
"I paid extra for king size pillows, but only..."
Frederick D.Verified
Came right on time
Purchased item
Shipping Insurance
"Love the pillow. It lines up my neck. I have..."
Stephanie S.Verified
Product never arrived
Purchased item
Shipping Insurance
"Product never arrived"
John S.Verified
NEVER RECEIVED MY ORDER
Purchased item
Felo Pillow - Queen Size (M/F)
"Never received my order so I want a refund ...."
Martha S.Verified
Pillows are too firm for my neck.
Purchased item
Shipping Insurance
"Pillows are too firm for my neck. Not happy w..."
Cheryl J.Verified
I never received my pillows
Purchased item
Felo Pillow - Queen Size (M/F)
"I never received the pillows that were ordere..."
Alicia B.Verified
Horrible. The package was open when I received it.
Then I had a severe allergic reaction to the pillow. When I called customer service it was implied that I lied. The representative did not care my options were to accept 7.00 for a refund and keep the pillow or return it I have to provide my own shipping label and pay for the postage.
My return was received and no refund. Now I have to call and beg for my refund.
Mean and entitled un apologeti customer service representative.
A huge hassle.