Paul J.Verified
TERRIBLE SERVICE!!
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"My order took over a month to arrive!! WELL a..."
Detective Mystery Masters store reviewsSee product reviews
Keith B.Verified
No
Purchased item
Virginia 1982: The Vanishing Act
"I gave this as a gift, no idea if they have d..."
Ruth A.Verified
quicker delivery please
Purchased item
π FREE Mystery GIFT
"Can't wait to see how the gift is received!"
Maria B.Verified
No shipment and no communication from you
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"My order wasn't shipped and there was no comm..."
Kristy N.Verified
Never received my item. Never heard back from customer service.
Purchased item
Icy Grave of Pinecrest Peak
"I never recieves my item"
Mike D.Verified
Customer support over the holidays was 0%
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Never got your product total dissatisfied wit..."
Emily J.Verified
Absolutely awful. Made a purchase and there was no clickable link to download the "immediate download". Tried to reach out to customer service and no one ever got back to me. This is a scam. Do not purchase.
Purchased item
Manor Escape Ch.1 β Basement (Printable)
"I never received a clickable link to download..."
Mayra M.Verified
I got mines in a timely order.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"I havent used/played them yet but it already..."
Jason W.Verified
Will not recommend...
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Ship your products in a timely mannor, and re..."
Leslie W.Verified
I will definitely buy more!!
Purchased item
3βCase Detective Bundle
"I loved it. A lot of reading but we solved t..."
Jason D.Verified
Took forever
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Didn't get any free gift"
Tanya S.Verified
Refer to my review.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"I have lost count of how many times I have em..."
Sean D.Verified
Felt like I was SCAMMED
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Never got my order. Had to contacted my credi..."
Blair P.Verified
No customer support. Games look great but, my first order was never delivered. No service follow up. No refund for undelivered purchases.
Purchased item
Manor Escape - Complete Collection (Printable)
"Download link never provided. Reached out 8+..."
Joe B.Verified
I ordered 3 items, only received one of the three.
Purchased item
Secret Offer: Manor Escape - Complete Collection (Printable)
"I ordered 3 items and only received one of th..."
Culum A.Verified
My order was agregiously Later then the claimes made one your website. And I recieved only three of the Five files I paid for. Not to mention Two of the three that did eventually arrive were the Same File. How !?!?!
Disappointing.....
Purchased item
Shipping protection
"After more then a month of waiting, My order..."
Albert F.Verified
No
Purchased item
The Van Hout Story
"Like the story overall. Disappointed that the..."
Ronald C.Verified
Not impressed with any of the service Iβve received or should I say lack of service.
Purchased item
Mystery Gift Wrap
"I still have not received my order which was..."
Kristin D.Verified
The worst
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Worst company Iβve ever purchased something f..."
Christopher H.Verified
Hopefully you pay more attention to your reviews than your customer service email.
Purchased item
Shipping protection
"I would start by actually responding to the e..."
Jerrod D.Verified
Never again.
Purchased item
Shipping protection
"Took over a month to get here. No gift, not..."
Karla J.Verified
It took a bit long to arrive, but worth the wait
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"very fun, a great break from the tv set."
Nerry F.Verified
No
Purchased item
π FREE Mystery GIFT
"Fun"
Rohan A.Verified
Fun time
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"We did one of three mysteries so far. The mat..."
Rachel S.Verified
Delivery time is horrible
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"I rated this product so poorly because of how..."
Jonathan C.Verified
Didn't get free mystery gift and took way longer to get.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"No free mystery gift. Order took WAY LONGER..."
Viktoriia Z.Verified
My order has not arrived and the provider refused to answer a numerous of my emails sent to the support.
This experience of not receiving the items I ordered costed me a bit less than 200$.
Very disappointed and would not recommend the seller as respectable provider.
If you want a good detective I would advise to buy from companies such as Detective for a Day or Murder mystery in Prague.
Purchased item
10βGame Detective Mega Bundle
"My order has not arrived. It has been diverte..."
Thomas B.Verified
Great idea poor customer service I donβt recommend this at all
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Great idea poor customer service showed up a..."
Chris W.Verified
Beware! This company is a scam with unprofessional business practices. It took more than four weeks for me to receive my shipment when their website indicates delivery within four days. I have reached out to βcustomer serviceβ by email multiple times to get information on how to return the product for a refund, and they refuse to reply. I rarely leave such reviews, but I wanted other potential customers to be aware of my experience.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Beware! This company is a scam with unprofess..."
Darren C.Verified
Customer service hasn't heard or read my text yet...still awaiting a response and refund
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"I ordered it for our family Christmas party...."
Christine Z.Verified
Nope
Purchased item
Manor Escape - Complete Collection (Printable)
"Improving could involve sending the customers..."
Jack C.Verified
No
Purchased item
Virginia 1982: The Vanishing Act
"Itβs a badly designed activity. There was not..."
Cory K.Verified
This company sucks at getting you your products. And completely sucks at customer service
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"You all finally got my order to me 30+ days l..."
Alyce K.Verified
Avoid at all costs.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Honestly this whole 'company' screams of scam..."
Amy B.Verified
Easy to use
Purchased item
Icy Grave of Pinecrest Peak
"Sent it to my son and his new wife for their..."
Nathalie V.Verified
Perfect gift for curious minds. Love these!
Purchased item
Mystery Gift Wrap
"Mystery gift wrap option was a great addition..."
Chloe S.Verified
Never shop here again
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Shipping was terrible took over 4weeks and pa..."
Heather J.Verified
Garbage company. Garbage product.
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"Seriously - fuck you and this shitty company...."
Jarrod K.Verified
Extremely overpriced. No instructions. Not a family game as it provides zero guidance.
Purchased item
3βCase Detective Bundle
"There are no instructions. Not a family game..."
Dan M.Verified
Nope
Purchased item
π FREE Mystery GIFT with Your Order! π΅οΈββοΈ
"It was good"
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