Leanne R.Verified
So well detailed, top quality materials, an intriguing story and so much fun. We can’t wait to get cracking on solving our next mystery!
Purchased item
5‑Game Detective Bundle
"We ordered a 3 mystery bundle and today my pa..."
Detective Mystery Masters store reviewsSee product reviews
Adam M.Verified
You reply to custom support emails as promptly as you ship orders...
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Since your website doesn't provide an actual..."
Karl S.Verified
.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Ordered in early December for Christmas, but..."
Damon N.Verified
Took for ever to arrive and no communication from the company.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Ordered before Christmas and it came at the e..."
Daniel C.Verified
Shite as explained in previous.
No customer service once money received.
Emailed and got no response.
Purchased item
10‑Game Detective Mega Bundle
"I ordered and paid for immediate delivery exp..."
Kelly S.Verified
Reference prior question comments. It was very very bad
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Everything arrived late. Was supposed to be o..."
Travis And Michelle D.Verified
Don't order from these people
Purchased item
Shipping protection
"Sucky customer service. Never answered any of..."
Thomas A.Verified
Scam company. Don't order from them.
Purchased item
Secret Offer: 10‑Game Detective Mega Bundle
"Their customer service sucks, you don't respo..."
Dominic F.Verified
No follow up to questions over email. Save your money and go elsewhere
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I ordered a 5-game pack with the promise that..."
Brendan M.Verified
Not a great game and customer service sucks
Purchased item
5‑Game Detective Bundle
"Crap game and horrible customer service"
Americo D.Verified
Did not get the order until 30 days later. After Christmas despite you site stated Inwould get it by the 24th AND despite paying for expedited shipping
Wanted to play with family during the Holiday
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Never recieved this mystery gift. Very dissap..."
David M.Verified
unresponsive to status requests, sent to wrong address because I was unaware Shopify was being used. Still waiting for a “Christmas “ present on 1/24.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"You could improve by actually sending me my o..."
Nicolle H.Verified
Customer service is terrible.
Purchased item
5‑Game Detective Bundle
"Their customer service is so so terrible. We..."
Erin R.Verified
Terrible customer service
Purchased item
Manor Escape - Complete Collection (Printable)
"Never got my order. Emailed customer service..."
Tiffany H.Verified
Yes please refund me my money!!!!
Purchased item
3‑Case Detective Bundle
"I emailed your company to inform I didn’t rec..."
Mitchell P.Verified
Slow, item hasn't arrived after 6 weeks. Even though they stated if ordered now will arrive for Xmas.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"It never arrived and still waiting for my mai..."
Kevin W.Verified
Product was fine. Delivery was terrible
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Shipping took much longer than I expected. Se..."
Chris L.Verified
Thanks
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Lots of fun"
Glen H.Verified
Never respond to messages!!
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Never received the download or the actual pro..."
Brad K.Verified
None
Purchased item
Shipping protection
"Ordered on Dec 20th but did not receive produ..."
Tara S.Verified
Brutal
Purchased item
Shipping protection
"This has not been received. I have respond th..."
Todd L.Verified
Great product. Bought it for my wife who loves mystery books, movies etc. we work the cases together on date night and have a lot of fun going through the material. We love the interactive aspects of how suspect business cards have phone numbers to call and websites to visit which provide clues and other info to solve the cases. We will be buying a lot more of these in the future.
Purchased item
🎁 FREE Mystery GIFT
"Cool beans"
Sandra W.Verified
The mystery was ok but again, was delivered very late which ruined the whole purpose
Purchased item
5‑Game Detective Bundle
"The packaging. All the cards had fallen out o..."
Tara L.Verified
I added what I had to say in the last review. My order arrived over 3 weeks late, I thought I was receiving a 10 pack of games plus a mystery gift but I only received a 7 pack of games and one download.
Purchased item
🎁 FREE Mystery GIFT
"I did not receive a mystery gift. I initiall..."
April M.Verified
Great product
Purchased item
Icy Grave of Pinecrest Peak
"Very well made and fun! Will buy from you aga..."
John Q.Verified
Haven’t played it yet but looks like a lot of fun
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I was sent a link to the mystery gift but it..."
Matthew M.Verified
This company, and I use that term loosely, is terrible. DO NOT BUY ANYTHING from them. Buyer be ware
Purchased item
🎁 FREE Mystery GIFT
"DO NOT order from this company. I have been g..."
Stephen S.Verified
Fraud, never received my order. Contact info is all fake.
Purchased item
Shipping protection
"Fraud, never arrived."
Elizabeth N.Verified
They dont honor their own refund policy. Even if they send it a month past the time they say
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"On your website it says you offer returns wit..."
Karen L.Verified
Bad customer service.
Purchased item
Shipping protection
"I purchased for a Christmas gift - item did n..."
P T.Verified
It's fantastic
Purchased item
Mystery Gift Wrap
"It's great"
Pj T.Verified
Ship the stuff that people buy…don’t steal their money.
Purchased item
🎁 FREE Mystery GIFT
"Actually send me what I paid for. You never s..."
Jerry J.Verified
Great fun.
Purchased item
Shipping protection
"Great fun."
Paige M.Verified
The customer service was awful and it was beginning to feel like a scam as our package did not arrive for almost a month when it should have come by Dec 23
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Actually have the package arrive when you say..."
Patrick O.Verified
Too easy
Purchased item
Shipping protection
"Find cases too easy"
Matthew P.Verified
Missing pieces and terrible customer service
Purchased item
🎁 FREE Mystery GIFT
"Missing pieces/cases from my order. No custo..."
Kenneth S.Verified
Took way too long to receive, and it was a Christmas present that I was unable to give out. Refund requested.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Took a month to receive, way too long."
Bryan O.Verified
Customer service needs help. Delayed shipping. No communication. Incomplete order. No communication.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Order was incomplete. I have sent multiple em..."
Shaun S.Verified
Nope
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Ordered before Christmas, and recieved a few..."
Gocha M.Verified
Terrible service
Purchased item
🎁 FREE Mystery GIFT
"You have the worst customer service ever"
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