Summer S.Verified
No
Purchased item
Manor Escape - Complete Collection (Printable)
"This was a lot of fun and challenging! I beli..."
Detective Mystery Masters store reviewsSee product reviews
Joseph P.Verified
NO
Purchased item
5‑Game Detective Bundle
"G OOD"
Cindy T.Verified
Instead of trying to make things right you deleted Facebook posts with any complaints…
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Quality of the items doesn’t match the price..."
Scott N.Verified
More communication about the shipping process would be nice.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Played 3 different games over the Christmas b..."
Paula D.Verified
Don't do it!
Purchased item
Manor Escape - Complete Collection (Printable)
"Never received online item. Never received r..."
Jeff M.Verified
Fantastic
Purchased item
Shipping protection
"All good"
Ronda P.Verified
Customer Service needs to respond to emails about the product
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"The first case was fun and we enjoyed it very..."
Paula H.Verified
Was cool and challenging
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Was very cool and challenging"
Josh K.Verified
No login or password provided. Completely unusable
Purchased item
Shipping protection
"Need a login and password that we’re not prov..."
Bernard V.Verified
Crooks
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Never received items no did I get a refund ju..."
Joshua R.Verified
Horrible experience.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I ordered this in November for a Christmas gi..."
Leo R.Verified
Customer support would be a start, maybe replying to an email, after 8 sent to you I have heard nothing.
Purchased item
Manor Escape - Complete Collection (Printable)
"Customer support is non-existent. Placed an o..."
Jess D.Verified
Not very imaginative. Pretty lame.
Purchased item
Manor Escape - Complete Collection (Printable)
"Not much of a ‘detective’ journey. I was expe..."
Cam R.Verified
Can’t talk with anyone or get a hold of anyone
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Answer your emails"
Philip M.Verified
no ive been clear
Purchased item
Icy Grave of Pinecrest Peak
"sell what you advertise and send it wi..."
Shawn P.Verified
I just got it. Haven’t played yet
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I just got it. Haven’t played yet."
Deborah A.Verified
I understand delays over holidays, but ….
We ordered 10. We received 5. I have emailed 4 times with no response since December 18th, 23 days ago. I am happy to remove rating once we receive what we paid for. Was looking forward to gifting these to friends for Christmas.
Purchased item
Shipping protection
"We ordered the 10 pack. We received 5. I have..."
Claire S.Verified
Absolutely no customer service. I repeatedly emailed for shipping information on my order and got no response. Except twice my email was shot back to me with no information. I ordered the package of 5 cases but received 3 plus 2 card games? I paid for 5. To say I am overall disappointed would be an understatement.
Purchased item
Shipping protection
"Share my experience with shipping protection?..."
Eric W.Verified
A great idea for a date night
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Loads of fun. A simply fantastic way to spend..."
Gianna K.Verified
Respond back to emails and customer issues. I paid for a 5-game upgrade offer and only received 3 games
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I sent a follow up email that I ordered a spe..."
Brian M.Verified
Felt scammed
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Well you could have gotten my order on time w..."
Tim P.Verified
You suck
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Your shipping and customer service are horrib..."
Ellen And Marc Z.Verified
no
Purchased item
Shipping protection
"My sister sent it with a message, not include..."
James K.Verified
No
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Never heard from them telling me that it ship..."
Jessica F.Verified
I emailed them twice and never received a response. Terrible customer service.
I ordered on Nov 27 and the package didn’t even arrive until AFTER Christmas.
Also, I never receive info about how to get the free gift/download with my purchase.
Very dissatisfied.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Never received info on how to get the free gi..."
Kristi C.Verified
Ditto
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"We had a great time with friends and family s..."
Felicia M.Verified
Flawless!
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Great game!"
John F.Verified
We would like more.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Great time for a group, party and Det case st..."
Allison D.Verified
Great!
Purchased item
🎁 FREE Mystery GIFT
"Just digging in, everyone is excited for the..."
Stacy M.Verified
No
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"What free gift?"
Jonathon Y.Verified
My experience with Detective Mystery Masters was terrific. I am likely to look into their other offerings in the future, once the set I purchased is exhausted.
Purchased item
🎁 FREE Mystery GIFT
"I ordered this package as a mystery gift for..."
Jessie J.Verified
Check your links immediately!
Purchased item
Secret Offer: 10‑Game Detective Mega Bundle
"The qr link initially went to porn! That see..."
Vikaas V.Verified
G
Purchased item
The Van Hout Story
"There were too many mistakes and the story wa..."
Chris T.Verified
Very slow to respond to e-mail. Do not recommend.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Took over a month to receive package. ordered..."
Shawn L.Verified
It’s such a great way to spend quality time together as a family.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I bought this as a Christmas gift for my wife..."
Louise B.Verified
I had also ordered this what I felt was plenty of time prior to Christmas, but it was not. When I tried reaching out to get some information on an approximate arrival date it took two possibly three emails before somebody replied.
I received one as a gift and it was a different brand. Everything is the envelope no QR code as needed, and it was actually less expensive.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I was under the impression that everything we..."
Elizabeth P.Verified
you can see my comments.
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"I wanted this to be a chritmas gift but it to..."
Quinn N.Verified
Awesome
Purchased item
Shipping protection
"My wife and I have had a blast solving crimes..."
Dan D.Verified
customer support did not respond to any emails about why shipping took a month
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"we have not got to try it yet
ordered Decemb..."
Steven C.Verified
Nope
Purchased item
🎁 FREE Mystery GIFT with Your Order! 🕵️♂️
"Fun"
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