Detective Mystery Masters Store review | Loox

Detective Mystery Masters store reviewsSee product reviews

Allison P.Verified

Terrible customer service. Package was not delivered to recipient and I’m trying to get a refund. Do not order from this company.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I ordered this as a Christmas gift for a fami..."

Mary G.Verified

A growing company still needs to respond to emails and messages. I will not recommend

Purchased item

Manor Escape - Complete Collection (Printable)

"I ordered this 3 weeks before the holiday to..."

Patricia E G.Verified

Thank you

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Good detail, clear steps. One mystery took an..."

Roger W.Verified

The email address that was listed for customer service didn’t work.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I ordered my kit on December 5, it was suppos..."

Chris M.Verified

If there was a zero star option I would pick that.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"No communication from company. No responses..."

Kari R.Verified

It's a neat game but definitely not worth the price I paid. Would not buy again or recommend.

Purchased item

Shipping protection

"Na"

Emily V.Verified

Do not order from this company!

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I placed an order in early December. I am wri..."

Jason S.Verified

So much fun. Perfect night in.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Loved the first box so much I ordered another..."

Cory I.Verified

Materials all look of higher quality. Looking forward to playing it.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"The extra digital escape room worked great fo..."

Renard B.Verified

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"It’s ok not what I expected."

Rebecca O.Verified

If you are going to say buy 3 and get an added bonus. It should be inclused

Purchased item

Secret Offer: Manor Escape - Complete Collection (Printable)

"We enjoyed thé games. We had three mystères..."

Rick V.Verified

Nope

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Your customer service is terrible. I ordered..."

Diana B.Verified

Purchased item

The Uncle's Treasure

"Great family fun!"

Nadine A.Verified

Poor customer service and no one replies to emails. They have my money but I didn’t receive exactly what I ordered. And 5 weeks to receive this order was unacceptable.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"To be honest it hasn’t been a good experience..."

Stephen G.Verified

They really get your brain thinking, worked out we had to do it with two people otherwise you miss things and wouldn’t have any idea where you were going or what you were doing.

Purchased item

Mystery Gift Wrap

"Brought the welcome pack for a Christmas pres..."

Leanne M.Verified

This is a scam. Order never received. Paid over $100. Thanks for ruining Xmas!

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"My order never arrived. This was a scam fro..."

Charles F.Verified

looks like a 3rd grade class did these didn't even bother to open the package

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I ordered 5 not 3 of these worthless items pl..."

Bret A.Verified

Great idea for a small party or get-together.

Purchased item

The Van Hout Story

"Everything was well packaged and put together..."

Peter M.Verified

The service was good, but the game clues were not all well-composed. Would not spend that much money on something like this in the future. The warm up cards were purchased were totally not worth it.

Purchased item

Shipping protection

"It shipped well."

C.Verified

It’s neat!

Purchased item

5‑Game Detective Bundle

"Well, have not finished one yet but what time..."

Jerri W.Verified

Get this for fun and engaging activity. Everyone really enjoyed it.

Purchased item

3‑Case Detective Bundle

"We had a great time over Thanksgiving figurin..."

Bryan S.Verified

Something different and fun to do.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Fun for 2 or more"

Vanya Z.Verified

Please advise on the correct platform to recieve support . Paying for 5 and recieving 3 was not explained

Purchased item

5‑Game Detective Bundle

"I have reported to support email and followed..."

Kelli S.Verified

Good time

Purchased item

3‑Case Detective Bundle

"Fun and we enjoyed."

Dan J.Verified

Unresponsive and pathetic.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Shipped very late, no response to multiple em..."

Jeannine H.Verified

Great game!

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"My relative loves the game and is looking for..."

W S.Verified

Improve the mobility of the user through the online info.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"We have completed one of the mysteries from o..."

Domonic H.Verified

Time fly by with this entertaining game.

Purchased item

5‑Game Detective Bundle

"Very challenging and entertaining. Definitely..."

Mary S.Verified

Family loved it.

Purchased item

Mystery Gift Wrap

"This was a gift for our son and grandkids and..."

Michael B.Verified

Good product

Purchased item

Mystery Gift Wrap

"Fun."

Clifford B.Verified

No, we’re just excited to get to use it in a couple weeks

Purchased item

Shipping protection

"We haven’t used them yet, but we kinda looked..."

Hendra O.Verified

I expeting more, but it didnt satisfy what i thought could be.

Purchased item

10‑Game Detective Mega Bundle

"It could be better with some better prop, For..."

Sarah G.Verified

Just bad experience all around

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"Terrible customer service! No replies to 3+ e..."

Melissa N.Verified

Missing packaging for one folder and no evidence bag wrap as mentioned in description.

Purchased item

🎁 FREE Mystery GIFT

"Did not receive. Emailed about my order and n..."

Whitney G.Verified

It took forever to ship and then be delivered. It almost didn’t make it in time for the holidays.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I didn’t realize it was both the paper files..."

Esteban F.Verified

Awesome

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"It was a fun way to spend time with family of..."

Lori P.Verified

We will order more when there are new mystery masters available.

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"My kids and I have always enjoyed Escape Room..."

Gabriella V.Verified

They don’t respond to emails when you email support. Worst customer service.

Purchased item

Shipping protection

"I’ve emailed for a refund for over a week and..."

Darren T.Verified

I have not received my order. #36983

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I never received my product. My order #36983...."

Jean D.Verified

Not at this time

Purchased item

🎁 FREE Mystery GIFT with Your Order! 🕵️‍♂️

"I have already emailed a complaint with attac..."

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