I recently purchased this product fell for a false advertisement and unfortunately, it did not meet my expectations due to its low material quality and lack of functionality for long hair. I returned the item at my own expense, which cost me 40% of the product’s value, and I am still waiting for my refund. The overall experience has been disappointing, as the product did not offer good value, and the high return shipping cost added to my frustration. I kindly request an update on my refund status and suggest that a more customer-friendly return policy would greatly improve the experience.