Nordkapp Store review | Loox

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Pablo M.Verified
I bought in december. Now 15th february still waiting. Really bad customer service. I won´t buy more stuff here.
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Wi-Fi model)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Wi-Fi model)
"I bought in december. Now 15th february still waiting. Really bad customer..."
Steinar S.Verified
They give good service but their 4g equipment does not work in Norway
Purchased item
GSM 4G Control panel
"I got this panel because the old stopped working with the 4g app in Norway...."
Darren W.Verified
Had a few problems with delivery but I was kept fully up to date and when everything arrived was very pleased with how it all looked.
Air Share Kit T&Y 5kW & 8kW
Purchased item
Air Share Kit T&Y 5kW & 8kW
"Not fitted or used yet as it’s going on my boat I’m restoring.Will update y..."
Mikael F.Verified
Support is slow. You need fast solutions with heater when it’s -15 degrees outside.
Purchased item
GSM 4G Control panel
"Make it work. Can’t read SIM card."
Espen R.Verified
God info og fikk bestillingen til avtalt tid
Air Wi-Fi & Bluetooth Diesel Air Heater 2kW / 5kW / 8kW - 12V/24V
Purchased item
Air Wi-Fi & Bluetooth Diesel Air Heater 2kW / 5kW / 8kW - 12V/24V
"Veldig grei å montere, men har ikke fått wifi til å fungere. Ikke rett frem..."
Sarah K.Verified
Lost extension cable, asked for refund. Did not get refund but received extension cable.
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"The heater is great, heats the van well, I really like being able to contro..."
Javier C.Verified
Al principio me costó bastante ponerme en contacto con el servicio de atención al cliente (post venta). Pero una vez trataron mi incidencia, el servicio fue excelente
Purchased item
Temperature sensor
"Ok"
Ticuleanu G.Verified
very good experience
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"I replaced the pump on a Vevor machine, it is much quieter."
Vincenzo C.Verified
Una buona azienda ottimo prodotto con tutte le certificazioni un po lenti nella spedizione ma per il resto tutto ok lo consiglio
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V ES
Purchased item
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V ES
"Ottimo prodotto riscalda veramente tanto"
Georges I.Verified
Produit de qualité, un service client très réactif qui répond sous 24h max à nos demandes.
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"Idéal pour positionner la commande du chauffage où l'on veut."
Jouni P.Verified
It is ok.
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
Purchased item
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
"It goes wery well."
Johan J.Verified
Wery good communication!
Air Share Kit T&T 2kW
Purchased item
Air Share Kit T&T 2kW
"The pipes were to short, looks much longer in the picture. According my opi..."
Ville V.Verified
Only webpage was almost working
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
Purchased item
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
"Delivery time long and quality missing."
Wilbert B.Verified
Veel te laat geleverd, niet meer nodig. Ik heb van ellende een ander merk gekocht die wel op tijd leverde!
Air Share Kit T&T 2kW
Purchased item
Air Share Kit T&T 2kW
"3 maanden levering, te laat geleverd! Ik heb een ander moeten kopen"
Johann P.Verified
Bei Hochlast doch nicht ganz so leise
12V to 220V EU Power adapter for Diesel Air Heaters
Purchased item
12V to 220V EU Power adapter for Diesel Air Heaters
"Die Lieferzeit ist etwas mühsam"
Marco G.Verified
Bad Service
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"It is not silent. Deliverery to long no invoice, bad service after asking f..."
Claudio G.Verified
I didn't receive the pump after more then one month
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"After more then one month I didn't receive the pump yet"
Jozef K.Verified
Very, very slow process...
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"Not very quiet, like cheap chinese pumps..."
Caroline G.Verified
As before- really helpful, trustworthy,
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"Not fitted yet but want to say how amazing staff have been atNordkapp. Alwa..."
Jason K.Verified
Perfect in every way. Fast delivery. Amazing communication. Can't recommend highly enough
Super Silent Oil Pump 12V 22ml UK
Purchased item
Super Silent Oil Pump 12V 22ml UK
"It's not often you purchase something with total confidence these days with..."
Stephen P.Verified
They did mention that it was pre order but we'll worth the wait
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"As soon as arrived I swap it over , it's not 100 % quiet but you will be ab..."
Karol W.Verified
Great service!
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"Very quiet and easy to install upgrade for our diesel heater! Annoying tick..."
Toby C.Verified
If you want a good contact point go somewhere else
Air GSM 4G/5G Diesel Air Heater 2kW, 5kW & 8kW 12V/24V UK
Purchased item
Air GSM 4G/5G Diesel Air Heater 2kW, 5kW & 8kW 12V/24V UK
"The heater itself is good does the job, the thermostat doesn’t read accurat..."
Giordano P.Verified
All ok
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"All OK"
Marin G.Verified
At the moment it is right, everything´s ok
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
Purchased item
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
"I have not used it yet."
Paul A.Verified
Communication was decent however after 2 months still waiting for part of my order (which was on stock when I ordered according to the website)
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
Purchased item
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
"Deliver my order faster than after more than 2 months"
Guy B.Verified
alles goed
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"ok"
Anthony D.Verified
Excellent service
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
Purchased item
Air Bluetooth Diesel Air Heater 2kW, 5kW & 8kW 12V/24V
"Easy to install, once running the pump is almost silent, really pleased wit..."
Scott W.Verified
Good website easy to navigate the unit was quick to arrive I am dissatisfied with the speed of the reply from customer services (I never received a reply)
Cube Bluetooth 5kW & 8kW Diesel Air Heater
Purchased item
Cube Bluetooth 5kW & 8kW Diesel Air Heater
"⭐⭐ (2/5) The heater itself produces good heat, but the overall kit has som..."
Jeffrey B.Verified
Communication was good
12V to 230V UK Power adapter for Diesel Air Heaters
Purchased item
12V to 230V UK Power adapter for Diesel Air Heaters
"I have given three stars for. 1: delivery took a month? 2: item is not wort..."
Kevan S.Verified
Products are great , well made,the only improvement would be to have more stock available which would then erase the frustrating delivery time
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"The extension lead is fine ,it would get five Star if only there was an opt..."
Jane T.Verified
Please spend some money and get someone to write some decent instructions in English.
Nordkapp™ Remote Control for Air heater (Bluetooth)
Purchased item
Nordkapp™ Remote Control for Air heater (Bluetooth)
"It looks ok but I am afraid the instructions baffle me , are not understand..."
Mr A.Verified
Rubbish customer service
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
Purchased item
Nordkapp™ 5m Extension Cord for Diesel Heater Control Panel (Bluetooth)
"I ordered a under vehicle deisel heater cover in November and I still have..."
Detlef M.Verified
To slowly
Super Silent Oil Pump 12V 22ml
Purchased item
Super Silent Oil Pump 12V 22ml
"Product good but i must wat 2 month . No information. If i Not Had asked So..."
Chris S.Verified
Just the annoying fan stopping given fault code
Cube Bluetooth 5kW & 8kW Diesel Air Heater
Purchased item
Cube Bluetooth 5kW & 8kW Diesel Air Heater
"More thought into fan when it turns off and turns on again it comes up with..."
Chris T.Verified
Slow response to my emails when I reported a problem, only got a reply when i responded to a post on facebook.
Purchased item
Nordkapp® Bluetooth Motherboard
"Had an issue with my heater not working after installation, worked at first..."
James C.Verified
Love it but app is pointless just use the control pad or controller
Nordkapp™ Remote Control for Air heater (Bluetooth)
Purchased item
Nordkapp™ Remote Control for Air heater (Bluetooth)
"Definitely recommend"
Peggy R.Verified
Leider Allein gelassen Wo bekommt man ersatz
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
Purchased item
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
"Leider Erste Wasserstandheitzung undicht(Mai-Dezember mit Service Geschrieb..."
Monika W.Verified
.
Cube GSM 4G/5G 5kW & 8kW Diesel Air Heater
Purchased item
Cube GSM 4G/5G 5kW & 8kW Diesel Air Heater
"."
Björn S.Verified
See before
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
Purchased item
Aqua GSM 4G/5G 5kW 12V Diesel/Gasoline Liquid Water Heater
"The heater is totaly fine. I am angry and not happy with your company becau..."
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