I ordered a parking heater and it arrived several months late — far beyond the original delivery estimate. On top of that, it wasn’t delivered to my home but sent to a parcel shop without any proper notification.
When I finally unpacked the heater, I noticed the display was scratched. I reported the issue right away, but it's been over a week and I still haven’t received any response.
Delays can happen, but poor communication and lack of support are simply not acceptable. I expected better.