Debra F.Verified
Very easy to correspond with. I would have bought the hand held ones if I could have sent them back. Got my money snd then bought the others.
Purchased item
Steam Therapy Goggles
"Alex who I had all my correspondence with was..."
The Eye Relief Co. store reviewsSee product reviews
Geoffrey K.Verified
Great
Purchased item
Steam Therapy Wand
"Great to deal with"
Brian C.Verified
It was a very fast delivery which was great but it was missing the screw top lid so I have to use the lid off the first one I purchased.
Purchased item
Steam Therapy Wand
"Sine I have been using it on my eyes they hav..."
Deborah L.Verified
Easy to order, came quicker then I had expected, but did not know they were shipping from China.
Purchased item
Steam Therapy Goggles
"I like the steam on my eyes, and feel like it..."
Naomi E.Verified
The company will not get back to me about refunding my defective goggles.
Purchased item
Steam Therapy Goggles
"I am very unhappy with my purchase. The steam..."
Terry C.Verified
All good
Purchased item
Steam Therapy Wand
"It has certainly cleared my eyes and after us..."
Julianne S.Verified
Was quick delivery
Purchased item
Steam Therapy Wand
"Very easy to use. I love the warm steam it re..."
Dianne W.Verified
I sent a video proving the unit sent to me was faulty. I requested the hand wand instead as the free replacement.
This company was very helpful and very concerned for my health.
Very appreciated..thank you
Purchased item
Steam Therapy Wand
"Because the mask was faulty the Eye company s..."
Hla M.Verified
It’s great to receive the confirmation email and the email from the founder.
They made me believe that I did a right choice.
Keep it up a good job!
Purchased item
Steam Therapy Wand
"The steam wand is great.
Thank you for innov..."
Paul M.Verified
Fast service and made with concept of making a difference
Purchased item
Steam Therapy Goggles
"Still getting used to it but I it does work a..."
Ak C.Verified
Fast friendly service.
Purchased item
Steam Therapy Wand
"Great product, really works."
John P.Verified
Customer service was very helpful.
Purchased item
Steam Therapy Goggles
"Does not conform to the contour of my face! L..."
Meriol T.Verified
Helpful!
Purchased item
Steam Therapy Wand
"Although the steam therapy wand certainly is..."
Carol B.Verified
It doesn't work. I can't find refund information. On Instagram, I see many people had similar problems wit the device.
Purchased item
Steam Therapy Goggles
"It doesn't charge! I can't get t to work at a..."
Marcia R.Verified
Easy
Purchased item
Steam Therapy Goggles
"The manual is too small of print to read. The..."
Jane I.Verified
Very good.
Purchased item
Steam Therapy Wand
"My right eye was continually weeping and I wa..."
Jason R.Verified
Came quickly. But that's about then end of it
Purchased item
Steam Therapy Goggles
"Doesn't put out a lot of heat. And it's so ri..."
Byron S.Verified
First pair of goggles were faulty. Wanted to charge me postage to return them. Horrible customer service. Complete waste of money.
Purchased item
Steam Therapy Goggles
"Really cheap product. Steam is not consistent..."
Linda R.Verified
Return process was slow and complicated also had to pay for shipping
Purchased item
Steam Therapy Goggles
"not recommended for a small face."
Terence C.Verified
As said previous
Purchased item
Steam Therapy Wand
"Delivery was recorded as delivered and never..."
Amy D.Verified
Thank you for your cooperation. I’m sorry I got a lemon, but I trust you will make this right.
Purchased item
Steam Therapy Wand
"Please, I’ve forwarded a pic of the steam wan..."
Gaye L.Verified
Excellent shopping experience
Purchased item
Steam Therapy Wand
"I find the wand works better than the goggles..."
Cheryl A.Verified
Shipping was fast!
Purchased item
Steam Therapy Wand
"I have chronic dry eye!! I use it 2 times a d..."
Michelle R.Verified
Shopping was fine
Purchased item
Steam Therapy Goggles
"The googles work and steam therapy is a good..."
Susan S.Verified
Quick delivery time
Purchased item
Steam Therapy Goggles
"Seem to be helping with the discomfort of dry..."
Marga D.Verified
Already told you
Purchased item
Steam Therapy Wand
"It worked for one week and it did help but th..."
Andrea U.Verified
The company kept me informed of the delivery status.
Purchased item
Steam Therapy Wand
"The product is exactly what was shown in the..."
Sue M.Verified
Fast service thank you!
Purchased item
Steam Therapy Goggles
"Goggles are not as powerful as expected (even..."
Jane S.Verified
I received this product in a timely manner
Purchased item
Steam Therapy Wand
"It brings moisture to my dry eyes and feels g..."
Patricia T.Verified
Everything went as expected.
Purchased item
Steam Therapy Goggles
"Sometimes it works well sometimes it doesn't...."
Kay S.Verified
No
Purchased item
Steam Therapy Goggles
"I have noticed no different after using the g..."
Clifton M.Verified
Shopping and check out was easy!
Purchased item
Steam Therapy Goggles
"I love my steam therapy goggles. They definit..."
Mc M.Verified
Awesome company . Kept me updated at
All times . Really appreciated
Purchased item
Steam Therapy Goggles
"Really helping my dry eye problem . I travel..."
Donna T.Verified
Not happy with product.
Purchased item
Steam Therapy Goggles
"It hurts my nose & I end up with a headache,..."
Teresa D.Verified
Can I return it?
Purchased item
Steam Therapy Goggles
"No significant change
My nose hurts from wear..."
M.h. V.Verified
Terrible!
Let's be realistic: NO company can exist without a physical address other than rogue mailbox-only companies.
Whom do you wish to fool with this? I've checked thrustpilot and find endless lists of complaints.
You deliberately make it hard on customers to excercise their legal right to your guarantee.
Purchased item
Steam Therapy Goggles
"The product has a terrible - even painfull -..."
Brendan N.Verified
Delivered within 4 days. Unheard of.
Purchased item
Steam Therapy Wand
"Best my eyes have felt for years. Highly reco..."
Julie-ann H.Verified
Came in good time, no shipping issues.
Purchased item
Steam Therapy Wand
"No change at all. Using water vapour hurts my..."
Harry C.Verified
Received it well packaged and protected.
Purchased item
Steam Therapy Goggles
"Doesn't comfort well to my face. Hurts the br..."
Deborah N.Verified
Excellent.
Purchased item
Steam Therapy Goggles
"I can now blink without it feeling like sandp..."
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