Shopping with Zox has always been a pleasure. The website is user friendly and their customer service is always great. I recently had to reach out to them for a few items missing from one of my orders and I heard back very quickly and without questions or hesitation, they fixed the issue promptly. Another time I needed to exchange a hoodie for a different size but had just missed the return window (used the item for a gift) and they helped me take care of that exchange no problem. Zox is great!