Dawn L N.Verified
I am missing part of my order. I have contacted you but not heard back.
Purchased item
Original Butter Hoodie™ - Super Soft Comfort (FREE SHIPPING plus $25 Gift Card)
"I am missing a shirt from my order. I contact..."
SRL™ store reviewsSee product reviews
Mary S.Verified
Didn’t get the item
Purchased item
FREE T-SHIRT ALERT! ✨
"Never got it"
Barbara V.Verified
Never received the item
Purchased item
FREE T-SHIRT ALERT! ✨
"Never received the shirt"
Melissa Bennett B.Verified
No shirt lies and ridiculous emails
Purchased item
FREE T-SHIRT ALERT! ✨
"I never got my shirt please refund my shippin..."
Jessica P.Verified
Never fulfilled order
Purchased item
FREE T-SHIRT ALERT! ✨
"I never got the product"
Lorraine A.Verified
Order not delivered
Purchased item
Original Butter Hoodie With Pockets™ (Limited Edition)
"Order not delivered"
Jandi M.Verified
Offered a free shirt and I didn't get it
Purchased item
FREE T-SHIRT ALERT! ✨
"Didn't receive my shirt. Pretty disappointed."
Sandra A.Verified
Easy access and love the quantity and fabric
Purchased item
FREE T-SHIRT ALERT! ✨
"I really loved getting this shirt can't wait..."
Kim H.Verified
Not good or bad just never received the item. Not sure why but also never received updates from the company
Purchased item
FREE T-SHIRT ALERT! ✨
"Never received. Watched the tracking and it n..."
Tammy J.Verified
No responses to my in correct order of ordering three hoodies and only receiving one! So frustrating that shipping and customer service is so bad
Purchased item
Zip Butter Hoodies™
"I'm writing this review not for the product i..."
J R.Verified
Never received
Purchased item
FREE T-SHIRT ALERT! ✨
"Never received it to be able to give feedback"
Angela G.Verified
Would like to receive my shirt!!!
Purchased item
FREE T-SHIRT ALERT! ✨
"I haven’t received it so how can I tell you h..."
Laura T.Verified
Ordering was easy
Purchased item
Butter Crews™ (2 for $29)
"Love the sweat shirts super soft, super comfy"
Kelly B.Verified
I only ordered a t-shirt.
Purchased item
FREE T-SHIRT ALERT! ✨
"I love the shirt its so soft!"
Sheri S.Verified
Easy to order and great service
Purchased item
Butter Shorts™
"Loved the feel and quality of the shorts - I..."
Victoria N L.Verified
Customer service is way bel9w grade
Purchased item
Butter Unisex Tees™ (3 for $29)
"I sent a message quite a while ago about how..."
Amy C.Verified
I've sent 4 emails to the email address listed on the receipt and on the website, and filled the online form out twice. There is not a customer service phone number or a chat option available. I have multiple items that are either missing from or the wrong size was sent. I have been waiting for more than a week to hear back to have the order corrected. This is not my first time ordering, I have had good experiences in the past, but the way this has gone to this point, it may be my last.
Purchased item
Original Butter Hoodie™ (2 for $39)
"I didn't receive the correct size. I've trie..."
Doris G.Verified
Non existent customer service
Purchased item
Original Butter Hoodie™ (2 for $39)
"I was cheated by this company.
I ordered two..."
Suzanne L.Verified
Easy ordering and good pricing.
Purchased item
Original Butter Hoodie™ (2 for $39)
"The fit is good. The color is a little peach..."
Kerry R.Verified
SRL is a fraudulent company that took my money and never shipped product, nor responded to inquiries. I hope the business fails misery and they get what they deserve.
Purchased item
Butter Shorts™ (2 to $29)
"Fuck you and your fraudulent company. You too..."
Cathleen B.Verified
Shopping experience was seemless and easy.
Purchased item
Butter Shorts™ (2 to $29)
"They are so cute and comfy. Fit perfectly."
Audra P.Verified
No
Purchased item
Original Butter Hoodie™ (FLASH SALE)
"Made very cheap was expecting it made better...."
Kristen L.Verified
👍👍👍
Purchased item
Butter Crews™
"Fast shipping! Very soft! Love it!"
Robyn M.Verified
When I asked about the 2 for $29 promo; I received no reply but the business is quick to confirm the sale.
Purchased item
Original Butter Hoodie™ (2 for $39)
"These were advertised as 2 for $29...but in r..."
Peggy D.Verified
No way to talk with someone to fix my order but you took my money.
Purchased item
Original Butter Hoodie™
"I never got my order. I have emailed you gave..."
Susan R.Verified
Shipping was OK, but give me a large, not a small the one that I ordered
Purchased item
FREE T-SHIRT ALERT! ✨
"Give me the shirt that I ordered. I ordered a..."
Vicky C.Verified
I was supposed to receive a pink blanket instead I received a cream colored blanket, I received the right size but it’s definitely not like the picture. Very disappointed with the blankets. I do love the clothing
Purchased item
Soft And Cozy Blanket - King Size
"These are the second blankets I received they..."
Diane R.Verified
No one responds to emails
Purchased item
Soft And Cozy Blanket
"I ordered and paid for 2.grey Only recieved o..."
Deena Y.Verified
It was awesome
Purchased item
FREE T-SHIRT ALERT! ✨
"It was really cute. Love it!"
Paula J.Verified
I would have to say it was probably one of my worst experiences waiting week after week, etc. contacting you getting the flip answer of where a small family company that got old real fast. I wish you all the luck in the world but no more will I ever shop with you?
Purchased item
Soft And Cozy Blanket
"I think it’s absolutely pathetic. My credit c..."
Crystal O.Verified
poor service, poor quality, products not as listed or described.
Purchased item
Original Butter Hoodie™
"The wrong size and color were sent for both t..."
Pamala S.Verified
Softest sweatshirt i’ve ever had
Purchased item
(Limited Edition) Original Butter Hoodie™
"Love this color and so so comfy !!"
Karen W.Verified
Easy ordering and timely shipping.
Purchased item
Original Butter Hoodie™ (FLASH SALE)
"Super cute! I love the neck line. The materia..."
Sue L.Verified
Would like to know when the pink camo I ordered will be here.
Purchased item
Original Butter Hoodie™ (FLASH SALE)
"So soft and comfortable! Love how it feels."
Carla H.Verified
I have had issues this time with my order/ first time
Purchased item
Long Sleeve Leggings Two Pieces Lounge Set
"Like the outfit but received black instead of..."
Laura L.Verified
I feel I was scammed
Purchased item
Original Butter Hoodie™ (FLASH SALE)
"Absolutely not the hype it's made to be. I fe..."
Natalie Y.Verified
Shipping seems to take a long time otherwise everything was fine.
Purchased item
Unisex Earth Butter Hoodies™
"Yes, it is indeed very cozy and oversized eve..."
Patsy C.Verified
I was declined the request to return my order for a full refund. I will not order from SRL again and will not recommend SRL to anyone
Purchased item
Pajama Outfit Set Waistband Trousers
"You declined my request to return my order. I..."
Bonnie P.Verified
Amazon's all good.I just wish some all four my order shirts.I ordered when it came in one shipment
Purchased item
Original Butter Hoodie™ (FLASH SALE)
"I like on.I like to feel and the look"
Jeanne W.Verified
It took over a month to receive.
Purchased item
Soft And Cozy Blanket
"Very thin but very soft"
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