La Luna Pet Care Store review | Loox

La Luna Pet Care store reviewsSee product reviews

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Bec T.Verified
Easy to understand video, easy online shopping and payment. This product has changed my life But PLEASE CHANGE DELIVERY FROM ARAMEX - they send delivery advices via emails, no txts.... I don't check email regarding delivery status on the day. Unless Luna allows them to leave the product unattended? I would gladly pay extra for a more comprehensive courier service
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Absolute love the pet door insert. I have put..."
Michael V.Verified
Not again than you
Security Pack
Purchased item
Security Pack
"To be fair awful. I actually thought it would..."
Skye B.Verified
Great, very easy!
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Exactly what I needed to replace the old flap..."
Mika K.Verified
Still waiting for free security pack
FREE - Security Pack
Purchased item
FREE - Security Pack
"Never got sent free security pack with patio..."
Rosalie M.Verified
Only delivery took long thatn it was expected.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"While the door ideal and my dig is using i ma..."
Dorothy W.Verified
All good. Please see previous comment. Delivery was the only issue.
FREE - Security Pack
Purchased item
FREE - Security Pack
"The security lock is excellent. Thank you! So..."
Leanne G.Verified
Easy process
Screen Door Adapter
Purchased item
Screen Door Adapter
"Very happy with it, thank you"
Grant G.Verified
Great product at a good price. Very well made and super strong.
Screen Door Adapter
Purchased item
Screen Door Adapter
"Well made, very strong and we all love it. Th..."
Elizabeth W.Verified
Easy to do online had all the measurements there.
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Great fit, just what I was looking for as the..."
Katie R.Verified
Guided me towards the correct product for my needs
Extension piece
Purchased item
Extension piece
"Used the extension and patio door for our 2 s..."
Stephen H.Verified
Equipment was delivered in a timely manner. It is the instructions that came with it that are really lacking
FREE - Security Pack
Purchased item
FREE - Security Pack
"I have these units but there were no instruct..."
Margaret M.Verified
Great to deal with
Extension piece
Purchased item
Extension piece
"Had to return for a different size but so far..."
Kerry A.Verified
The website is easy to use, this is my second doggy dog I have brought from Luna Pet Care. I love not having to open then doors for my doggies.
FREE - Security Pack
Purchased item
FREE - Security Pack
"Easy to install. Love having that extra secur..."
Mandy M.Verified
ordering was easy prompt delivery
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"easy to install"
Sharon T.Verified
Very good, i had read some non favourable reviews after i had purchased my pram but my experience was very favourable, i recieved the pram quickly & it is perfect for my pugs.
Sports Large Pet Stroller
Purchased item
Sports Large Pet Stroller
"Lve the pram, was super easy to assemble & my..."
Katrina P.Verified
Great customer service
Purchased item
PARTS - 3 Way Connector piece Cat Cabana
"We were unable to assemble because it was too..."
Marg W.Verified
helpful and flawless from start to finish
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"This door has transformed my life. it gives..."
Benjamin C.Verified
Excellent
Security Pack
Purchased item
Security Pack
"Works really well on a non Laluna sliding doo..."
Kerrie N.Verified
Easy ordering process and very, very fast delivery. Thank you
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"I purchased this for my daughter's dogs as th..."
Ave S.Verified
0
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"After 2y of having the pet door insert, I dec..."
Tony B.Verified
Flap came fast
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"The new flap looks good the problem l have is..."
Joe M.Verified
Arrived quickly and with plenty of advice on timing of arrival.
FREE - Security Pack
Purchased item
FREE - Security Pack
"Easy to put together. Unfortunately the lock..."
Deb W.Verified
Perfect!
The Cat Cabana Cat Enclosure 2.2m
Purchased item
The Cat Cabana Cat Enclosure 2.2m
"Great quality, great service and great produc..."
Daniela C.Verified
Never received the door.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Not sure if the door works as I never receive..."
Yolanda A.Verified
The initial shipment did not include the security pack and we had to wait for another week to receive it.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"The installation of the door is not as straig..."
Carol B.Verified
.
Replacement 3M Draft Stopper
Purchased item
Replacement 3M Draft Stopper
"."
Mark V.Verified
So easy, everything was well explained and no need to ask questions
FREE - Security Pack
Purchased item
FREE - Security Pack
"Fits really well and super strong"
Brendan R.Verified
Very good
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Super easy to install. It feels and looks ver..."
Frances M.Verified
Prompt delivery
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Really clever design - do need the extra kit..."
Melanie M.Verified
Easy to find the part and video on how to install it.
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Easy to install and looks great. The origina..."
Sven S.Verified
Quick delivery
Extension piece
Purchased item
Extension piece
"Fits perfectly and was sent quickly"
John W.Verified
Easy to navigate online store and fast delivery.
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Would be % star but my concerns are the shrin..."
Susanne P.Verified
Great experience & quick delivery
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"I’m really impressed with the quality, access..."
Brian S.Verified
Great service 👏
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Great service 👏"
Kheem S.Verified
Arrived on time. But the product didn’t meet the expectation due to inaccurate description and photos.
Security Pack
Purchased item
Security Pack
"The product description and photos are inaccu..."
Deborah R.Verified
Return customer and happy to be so
BarLock (non installation)
Purchased item
BarLock (non installation)
"Does exactly what it says it does and does it..."
Diane D.Verified
Great service and speedy delivery
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Easy to install just as it said. Golden retri..."
Tania H.Verified
Great service
FREE - Security Pack
Purchased item
FREE - Security Pack
"Great product"
Jenni W.Verified
Reordering was a insurmountable task
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"One is lopsided and noisy and lets wind in an..."
Robert M.Verified
You keep pestering me
Security Pack
Purchased item
Security Pack
"No. Now go away"
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