La Luna Pet Care Store review | Loox

La Luna Pet Care store reviewsSee product reviews

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David B.Verified
Hmm... Advertised as in stock with next day shipping but it took nearly 3 weeks to ship with excuse after excuse - exactly the same as many others have mentioned.
Patio Pet Door Insert [Colour: Black] [Size: Medium]
Purchased item
Patio Pet Door Insert [Colour: Black] [Size: Medium]
"Install was fairly straight forward, however..."
Mahyar T.Verified
would really not recommend as customer service was super unhelpful
Extension piece [Size: Large] [Colour: Black]
Purchased item
Extension piece [Size: Large] [Colour: Black]
"horrible, did not work"
Jill E.Verified
Easy to deal with and pay. Quick delivery from Qld to Vic
***OUTLET***LARGE Folding Patio Pet Door Insert [Colour: Black] [Size: Large]***OUTLET***
Purchased item
***OUTLET***LARGE Folding Patio Pet Door Insert [Colour: Black] [Size: Large]***OUTLET***
"Great easy to install and remove if needed"
Sheny S.Verified
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Security Pack - [Black]
Purchased item
Security Pack - [Black]
"Wonderful"
Mandy M.Verified
Good
Screen Door Adapter [Colour: Black]
Purchased item
Screen Door Adapter [Colour: Black]
"Great product. Does what it says. Only thin..."
Belinda D.Verified
Really disappointing.
Installation Service: Patio pet door
Purchased item
Installation Service: Patio pet door
"Booked and paid for the service, then heard n..."
Karen A.Verified
Great product and delivery
Wheel for Patio Pet Door
Purchased item
Wheel for Patio Pet Door
"Having the cat door has been fantastic. One l..."
Michael M.Verified
s
BarLock (non installation)
Purchased item
BarLock (non installation)
"Not a true door-lock, but will stop casual at..."
Chantelle H.Verified
Really friendly and great communication about my order
The Cat Cabana Cat Enclosure V3.0
Purchased item
The Cat Cabana Cat Enclosure V3.0
"Easy to assemble and great size!"
David M.Verified
Delivered as stated.
Folding Patio Pet Door Insert [Colour: Silver] [Size: Small]
Purchased item
Folding Patio Pet Door Insert [Colour: Silver] [Size: Small]
"Delivered when I was told it would and instal..."
Wendy L.Verified
They were quick to deliver & answered questions quickly
Patio Pet Door Insert [Colour: Silver] [Size: Large]
Purchased item
Patio Pet Door Insert [Colour: Silver] [Size: Large]
"The size of the pet door is ok, perhaps a lit..."
Magdalena C.Verified
The doggy door is fantastic - well manufactured and definitely fit for purpose. I now don't have to jump up every time my puppies want in or out of the house.
BarLock (non installation)
Purchased item
BarLock (non installation)
"As effective as the bar lock is, the end keep..."
Anna L.Verified
Took a little longer than expected. Kept updated.All good
Hammock For The Cat Cabana Cat Enclosure
Purchased item
Hammock For The Cat Cabana Cat Enclosure
"Excellent product. Cat loves it."
Anastasia S.Verified
Delivery went well
Calming Pet Bed [Size: Large 80cm] [Colour: Teal]
Purchased item
Calming Pet Bed [Size: Large 80cm] [Colour: Teal]
"Happy comfortable dog and good value."
Sammy B.Verified
Prompt, reasonably priced delivery.
Patio Pet Door Insert [Colour: Cream] [Size: Large]
Purchased item
Patio Pet Door Insert [Colour: Cream] [Size: Large]
"My large, simple dog took almost two weeks to..."
Nadine N.Verified
If you even take this out of the packaging and carefully repack after working out that it won’t work in your doorway. Good luck everyone getting a refund. Waste of time and money. I also had to pay to get it returned to then re sell on marketplace. Terrible experience. Just get a company to come and put in a doggy door.
Folding Patio Pet Door Insert [Colour: Black] [Size: Large]
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Large]
"This did not fit with my flyscreen with the 2..."
Robyn H.Verified
La Luma was quick to answer questions and their answers were thorough.
Folding Patio Pet Door Insert [Colour: White] [Size: Large]
Purchased item
Folding Patio Pet Door Insert [Colour: White] [Size: Large]
"Having several dogs, my life has changed with..."
Debbie S.Verified
Don't recommend
Patio Pet Door Insert [Colour: Black] [Size: Medium]
Purchased item
Patio Pet Door Insert [Colour: Black] [Size: Medium]
"Never received it, it was a nightmare trying..."
Greg S.Verified
Support and ordering excellent
Aluminium Premium Pet Door [Size: large] [Colour: white]
Purchased item
Aluminium Premium Pet Door [Size: large] [Colour: white]
"Great product, easy fit, recommended to my cl..."
Kathy H.Verified
Great
Pet Stroller with ISOFIX Car Carrier [Frame Colour: Rose Gold] [Material Colour: Grey]
Purchased item
Pet Stroller with ISOFIX Car Carrier [Frame Colour: Rose Gold] [Material Colour: Grey]
"Excellent product and service"
Michelle W.Verified
Quick delivery
Folding Patio Pet Door Insert [Colour: Silver] [Size: Small]
Purchased item
Folding Patio Pet Door Insert [Colour: Silver] [Size: Small]
"Great for apartment sliding door, easy to put..."
Danielle H.Verified
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Exclusive Printed Set [Pattern: Into The Wild] [Size: Extra Small]
Purchased item
Exclusive Printed Set [Pattern: Into The Wild] [Size: Extra Small]
"We love our sets. Our little girls look so cu..."
Jeff P.Verified
Nice easy transaction
Patio Pet Door Insert [Colour: Cream] [Size: Large]
Purchased item
Patio Pet Door Insert [Colour: Cream] [Size: Large]
"Have you thought about engaging with the mayo..."
Ellen H.Verified
Asked for installation help received no help thanks
Folding Patio Pet Door Insert [Colour: White] [Size: Small]
Purchased item
Folding Patio Pet Door Insert [Colour: White] [Size: Small]
"It fits terribly purchased the matching slidi..."
Anne G.Verified
Excellent business
Security Pack [Colour: Cream]
Purchased item
Security Pack [Colour: Cream]
"Good product"
Tristan K.Verified
Great
BarLock (non installation)
Purchased item
BarLock (non installation)
"Great"
Gavin K.Verified
See previous comment
Folding Patio Pet Door Insert [Colour: Silver] [Size: Medium]
Purchased item
Folding Patio Pet Door Insert [Colour: Silver] [Size: Medium]
"Terrible service, misleading product for rent..."
Juliet R.Verified
Easy to shop. I emailed them with a problem of the clip not sliding open and received no reply
Sports Leash [Size: Large] [Colour: Navy Blue]
Purchased item
Sports Leash [Size: Large] [Colour: Navy Blue]
"One walk in the rain with the dogs and the cl..."
Russell V.Verified
Rude, false, uncaring, no customer service except taking the money
Screen Door Adapter [Colour: Cream]
Purchased item
Screen Door Adapter [Colour: Cream]
"poor after purchase service refused to accep..."
Bob D.Verified
Easy to pick the right product very explanative
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"Very well packaged prompt delivery. Easy to i..."
Anni M.Verified
Wonderful company.Great communication and very high quality product. Dogs are happy. We are happy. The dogs use the doors and go outside as needed. What is not to love about LUNA? Anni Northcote
Invisi Flap For Glass [Size: Large]
Purchased item
Invisi Flap For Glass [Size: Large]
"Absolutely wonderful. I am a repeat custome..."
Talia H.Verified
Worst shop ever
Invisi Flap For Glass [Size: Large]
Purchased item
Invisi Flap For Glass [Size: Large]
"Worst shop ever. Items came broken. Took a bi..."
Mary M.Verified
Very easy, with quick delivery.
Pet Stroller with ISOFIX Car Carrier [Frame Colour: Rose Gold] [Material Colour: Grey]
Purchased item
Pet Stroller with ISOFIX Car Carrier [Frame Colour: Rose Gold] [Material Colour: Grey]
"Fits both my large ragdoll cats beautifully...."
Peter B.Verified
No problems
Patio Pet Door Insert [Colour: Cream] [Size: Medium]
Purchased item
Patio Pet Door Insert [Colour: Cream] [Size: Medium]
"Love it"
David P.Verified
Quick delivery
ABS Pet Door [Size: Medium 22cm x 29cm]
Purchased item
ABS Pet Door [Size: Medium 22cm x 29cm]
"Easy to fit. Clean design and good quality co..."
Tracey F.Verified
Great service
Replacement flap V3.0 [Size: Medium]
Purchased item
Replacement flap V3.0 [Size: Medium]
"Great service, replaced flap after 5 or so ye..."
Lynn W.Verified
Great
Screen Security Latch
Purchased item
Screen Security Latch
"It’s easy to install works well Great deliver..."
David W.Verified
Great friendly helpful
Security Pack - [Black]
Purchased item
Security Pack - [Black]
"Easy no hassles. Fits well"
Sharon E.Verified
Atrocious
Patio Pet Door Insert [Colour: Cream] [Size: Small]
Purchased item
Patio Pet Door Insert [Colour: Cream] [Size: Small]
"Disgusting fraud company . As soon as the1st..."
Christine S.Verified
Easy to buy and assemble.
Folding Patio Pet Door Insert [Colour: Cream] [Size: Medium]
Purchased item
Folding Patio Pet Door Insert [Colour: Cream] [Size: Medium]
"The dogs took to it straight away. Very good..."
La Luna Pet Care store reviewsVisit store