Plantology USA Store review | Loox

Plantology USA store reviewsSee product reviews

Visit store
Shelly S.Verified
Bad experience
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"Shipping took longer than expected and plant..."
Miguel T.Verified
Great experience
Arbovitae (Thuja Orientalis)
Purchased item
Arbovitae (Thuja Orientalis)
"Great experience!!!"
Paul G.Verified
Everything was simple and first rate!
Ponytail Palm (Beaucarnea guatemalensis)
Purchased item
Ponytail Palm (Beaucarnea guatemalensis)
"So amazingly simple. These plants were SO mu..."
Vignon S.Verified
Excellent
Firecracker Red (Russelia Equisetiformis)
Purchased item
Firecracker Red (Russelia Equisetiformis)
"Plant was in excellent condition upon arrival..."
Teresa M.Verified
Plant was well packed, looks amazing
Travelers Palm (Ravenala madagascariensis)
Purchased item
Travelers Palm (Ravenala madagascariensis)
"Plant arrived in beautiful shape and I plante..."
Karen H.Verified
Great selection, prompt and careful delivery!
Meyer Lemon Tree (Citrus reticulata)
Purchased item
Meyer Lemon Tree (Citrus reticulata)
"Beautiful tree, wrapped and secured and in pe..."
Kenneth S.Verified
Well packaged and high quality plant.
Ixora Dwarf Pink (Ixora taiwanensis 'Dwarf Pink' )
Purchased item
Ixora Dwarf Pink (Ixora taiwanensis 'Dwarf Pink' )
"Packaged extremely well and excellent quality..."
Marlene T.Verified
Shipping was quick and over-all I am happy.
Bottle Palm (Hyophorbe lagenicaulis)
Purchased item
Bottle Palm (Hyophorbe lagenicaulis)
"I like the palm. I did expect the bottle wou..."
Sarah S.Verified
Daniel was amazing and assisted us through the buying process
Buttonwood Silver (Conocarpus Erectus)
Purchased item
Buttonwood Silver (Conocarpus Erectus)
"Beautiful plant."
Barbara H.Verified
Our shopping experience was so easy,
Pygmy Date Palm (Phoenix roebelenii)
Purchased item
Pygmy Date Palm (Phoenix roebelenii)
"Received palms, all in excellent condition, p..."
Kathy M.Verified
EASY
Simpson Stopper Standard (Myrcianthes Fragrans)
Purchased item
Simpson Stopper Standard (Myrcianthes Fragrans)
"JUST AS PICTURED. WELL PACKAGED. SHIPPED QU..."
Karen H.Verified
Would buy again from this company. Plants were healthy, sized appropriately, not scrawny in is bigger pot, easy delivery . Good communication throughout process. Very happy with my purchase.
Viburnum Awabuki (Viburnum Odoratissimum Awabuki)
Purchased item
Viburnum Awabuki (Viburnum Odoratissimum Awabuki)
"Plant ordering was easy, delivery was within..."
Alice H.Verified
Personal treatment with the delivery men actually planting it gir me and giving me instructions on care.
Jasmine Night Blooming (Cestrum Nocturnum)
Purchased item
Jasmine Night Blooming (Cestrum Nocturnum)
"The delivery was great. My concern now is kee..."
David G.Verified
No accurate response on shipping and timing
Money Tree (Pachira aquatica)
Purchased item
Money Tree (Pachira aquatica)
"Took 2 months to ship, pot was wrong size, tr..."
Mary M.Verified
It was easy to order.
Meyer Lemon Tree (Citrus reticulata)
Purchased item
Meyer Lemon Tree (Citrus reticulata)
"Nicely packed and shipped. It arrived looking..."
Michelle W.Verified
Customer service was helpful but the plant was overpriced and has yet to bare limes.
Key Lime (Thorny) (Citrus aurantiifolia)
Purchased item
Key Lime (Thorny) (Citrus aurantiifolia)
"This plant was a gift from Washington State t..."
Corey C.Verified
Don't sell add-ons to products where the add-on is not possible. My wife used the card to buy something she really liked but that small detail with your e-commerce platform rules me out as a future customer.
Gift Wrapping
Purchased item
Gift Wrapping
"you sold me gift wrapping for what I thought..."
Dave D.Verified
easy shopping a lot of other plants ,
Travelers Palm (Ravenala madagascariensis)
Purchased item
Travelers Palm (Ravenala madagascariensis)
"they were delivered in great shape I will pr..."
Bryan R.Verified
Never got order
Plantology eGift Card
Purchased item
Plantology eGift Card
"Never received"
Aleksandra S.Verified
Professional !!!!
Rubber Plant (Ficus Elastica 'Burgundy')
Purchased item
Rubber Plant (Ficus Elastica 'Burgundy')
"Growing beautiful"
Conor G.Verified
Generally great experience. The only thing I’d do is add a specific FAQ like “I just received my boxed plant, here’s what to do next”
Gift Wrapping
Purchased item
Gift Wrapping
"The plant was in excellent condition which is..."
Rachel P.Verified
Absolutely awful customer service and responsiveness
Winter Protection
Purchased item
Winter Protection
"No winter protection was provided - no refund..."
Shericka F.Verified
I paid for gift wrapping and it was not wrapped.
Gift Wrapping
Purchased item
Gift Wrapping
"It was not gift wrapped. Just in a box."
Carey B.Verified
There is no follow through for customer service. They say they will take care of something but never do. Horrible!
Gift Wrapping
Purchased item
Gift Wrapping
"I ordered my plant 2 months ago. It arrived a..."
Nina C.Verified
Refund or a living plant
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"My plant arrived dead"
Paul L.Verified
EVERYONE JUST KEEP ON PLANTING IT'S THE AMERICAN WAY !
Premium Potting Mix
Purchased item
Premium Potting Mix
"JUST WHAT I WANTED AND NEEDED EXCELLENT SO..."
Stacey D.Verified
The plant looks amazing!
Evergreen Forest Moss
Purchased item
Evergreen Forest Moss
"It looks so good with my new plant!"
Maria C.Verified
Everything I ordered exceeds my expectations.
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"Packed extremely well. Fig tree is healthy an..."
Sheila L.Verified
Beautiful healthy plant
White Bird of Paradise (Strelitzia Nicolai)
Purchased item
White Bird of Paradise (Strelitzia Nicolai)
"Beautiful plant, better than I expected."
Helga W.Verified
Was disappointed that from the time I ordered my things it was nearly a month before they arrived.
Pebble Finishing Stones
Purchased item
Pebble Finishing Stones
"Nice, smooth, good size stones."
William B.Verified
No thanks
Bougainvillea Trellis Sun Down (Bougainvillea 'Sun Down')
Purchased item
Bougainvillea Trellis Sun Down (Bougainvillea 'Sun Down')
"Both plants arrived in great shape and are ve..."
Edward R.Verified
Do not ship things by UPS!
Gift Wrapping
Purchased item
Gift Wrapping
"I actually placed 2 orders for the same plant..."
Judy C.Verified
No
Begonia 'Angel Wing Pink' (Cane Begonia)
Purchased item
Begonia 'Angel Wing Pink' (Cane Begonia)
"Fast shipping Arrived healthy and happy"
Mark L.Verified
No response from customer service.
Corn Plant (Dracaena mass canes)
Purchased item
Corn Plant (Dracaena mass canes)
"Shortly after the corn plant arrived it start..."
Allyson S.Verified
Love ir!
Aglaonema ‘Siam Red’
Purchased item
Aglaonema ‘Siam Red’
"I have been so impressed with this company. H..."
Charles I.Verified
Not at this time
The Architectural Steel Planter
Purchased item
The Architectural Steel Planter
"Perfect fit in our entry way. I plan to purc..."
Ross H.Verified
I want my $150 back
Plantology eGift Card
Purchased item
Plantology eGift Card
"Never got our order… or any response when we..."
Marsha M.Verified
It was good prices were a bit more than I expected.
Ti Plant (Cordyline 'Florica')
Purchased item
Ti Plant (Cordyline 'Florica')
"I was impressed with the way the plant was pa..."
Linda M.Verified
No
Calathea Lancifolia (Rattle Snake)
Purchased item
Calathea Lancifolia (Rattle Snake)
"I gave the plant to a friend, and can’t answe..."
Joann H.Verified
The plant was set in poor condition, and it was a bereavement plant. And all I was given was instructions on how to care for it.When I feel like a replacement should have been sent
Peace Lily (Spathiphyllum)
Purchased item
Peace Lily (Spathiphyllum)
"Send plants in good condition"
Plantology USA store reviewsVisit store