Wagging Rights Store review | Loox

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Scott T.Verified
Delivery and size disappointing
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Poor delivery, although I received a discount..."
Claire G.Verified
Long delay, but excellent communication from the team there, so I wasn't worried or cross! Eventually it came when they said it would and I'm delighted with it.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It took a while to arrive, but there was good..."
Tim F.Verified
Kept up to date through email
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great that it acts a a bed too. A little to w..."
Tracey S.Verified
Wagging Rights were very communicative with personal emails about my delivery schedule
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This is a dog carrier meant to last; its incr..."
Lesley B.Verified
Frustrating and disappointing! Feel I’ve been strung along from the start. Placed order early May as bed appeared to be in stock. Then told there was an error on website. Delivery would be June 6th. Then issues with boats leaving Rotterdam. Bed arrived June 18th with faulty zip. Emailed immediately, no reply. I replied to the 3 emails I received asking me for a review. Still no response. There’s only so often I can believe the lines of “we’re a small team starting out”!
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Answer emails! You’ve not replied to any of t..."
Sarah B.Verified
This was a preorder as stated on website so wasn't expecting it unit after 1st June. There was a shipping delay which I was kept updated about on 2 occasions so I was pleased to have my expectations correctly managed
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Lovely quality. Had to look up a video to ch..."
Neil T.Verified
Easy to order, wouldn't say photos were that accurate, Kept on being delayed!!!!
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Not what I expected, bit bulkier than display..."
John G.Verified
Initial delay with delivery, but kept informed with regular updates
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"After initial delivery delay I am delighted w..."
Caorunn M.Verified
It was easy to buy. Communication was very good. My only criticism is the delivery time
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The dog dock is exactly as shown. It only arr..."
Mark W.Verified
As explained previously.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Lovely bed but arrived many weeks late. Also..."
Jason B.Verified
Delivery time has been awful
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The quality of the product is good, but the t..."
Zena C.Verified
Great company and a great product
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Oskars dog dock arrived the day after dispatc..."
Mrs A.Verified
Slow delivery time was explained to us by email updates.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great car seat/bed for our pup. Well made and..."
Emily D.Verified
Long wait for product and product failure
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"A product marketed as a safety item should to..."
Pauline W.Verified
took few months to arrive but company did keep us informed that they were waiting for the delivery
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took a while to receive the bed, emailed comp..."
Candy H.Verified
Lots of mix ups
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My dog seems happy enough though hard to tell..."
Kathryn G.Verified
Late delivery. Unsafe item.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"You’ve had my photos and complaint. The tethe..."
Rachel C.Verified
A bit of a delay on the shipment but Max answered all my queries and kept me updated.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Rory is our 5 month old Cockapoo & he settles..."
Sabina P.Verified
Great experience mo issues
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great quality and most importantly our pooch..."
Diane S.Verified
Easy to buy Delivery good
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It’s a comfy well made easy to fit ..looks go..."
Bev L.Verified
Delivery was quick
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Isofix clips are incredibly difficult to uncl..."
Emma H.Verified
No update on the delay until I emailed.... very able to ask for feedback once delivery finally arrived.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Delayed delivery, but our elderly lab is lovi..."
Ursula B.Verified
Kept up to date with everything from order placement to delivery details. Excellent customer service.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Very prompt and courteous service. Excellent..."
Georgina S.Verified
Customer service was atrocious. Waited so long for my product, only to receive something below par and not even my full order.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Ridiculous ordeal. The quality once I finall..."
Justin S.Verified
Worth the wait 👍🏻
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Out mini Dachshund loves this seat. Soooo muc..."
Howard C.Verified
Various discounts offered but not actually there
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Difficult to work out which discounts are the..."
Karen M.Verified
Delivery on time at agreed
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Looks perfect, not tried it out yet but looki..."
Karima I.Verified
Great customer service.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I had a slight problem which Max was really q..."
Amanda R.Verified
Great customer service - prompt reply to queries and personal - no big corporate response.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Premium quality product. Excellent customer s..."
Nicole A.Verified
Despite some shipping delays, customer service was always very prompt and professional and as noted, the bed is high quality
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Luxury experience for our wonderful pup! She'..."
Carolyne A.Verified
I was contacted throughout the order from start to finish. They were very VERY helpful and kept intouch with the order and reasons for any delay.
The Dog Dock
Purchased item
The Dog Dock
"Max loves his ❤️ 💙 💜 💖 💗 💘"
Kelly M.Verified
If yous are open and honest about the waiting time and communication is key to clients!! I had to reach out whereas if I was contacted and told immediately it would be a while before delivery I’d been happy! It said next day delivery 😞
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It took 2 months for it to arrive so don’t ex..."
Nicci T.Verified
Really easy to order, there was some delay in receiving my dog dock but the team were super helpful
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Dog Dock lives up to the hype really high qua..."
Lana M.Verified
It just feels like a marketing machine.
The Dog Dock
Purchased item
The Dog Dock
"It’s big enough to fit the space, but too sma..."
Mrs M.Verified
We love our bed
The Dog Dock
Purchased item
The Dog Dock
"Great bed for travelling, perfect fit for the..."
Sean K.Verified
In communication all the time from purchasing to delivery.
The Dog Dock
Purchased item
The Dog Dock
"Clover, the cocker spaniel says buy it, you w..."
Sian (me) N.Verified
Took forever to arrive amid broken promises , you did refund me half but I'm glad I didn't pay full price
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It's quite large the bog loves it but I've go..."
Pauline Joy C.Verified
I have already done this
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Paid on 9th March 2026 Dog Dock arrived late..."
Marie C.Verified
Great communication from Max
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"We waited a few weeks for the item, when it a..."
Deborah B.Verified
Really helpful, communication was excellent throughout. Could not recommend enough. Will definitely be buying from here again!
The Dog Dock
Purchased item
The Dog Dock
"Very neat and safe for my frenchie. He can..."
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