Gary M.Verified
Very customer friendly
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I love it!"
Wagging Rights store reviewsSee product reviews
Amy D.Verified
Liars. Scammers. Cheat and thieves
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The fact you’ve emailed me asking for a revie..."
Pamela T.Verified
Ordering was easy only downside was then advertising them in stock but had to wait two months for goods to arrive . Advertising lets you think their in UK but you have to wait for them coming from China.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I ordered the extra large bed and it fits my..."
Belinda S.Verified
Two substantial delays from time of ordering to receiving goods.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I realised that it is an enclosed bed with no..."
Caroline M.Verified
Shipping was absurdly slow
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Looks great, may be a bit tight for 2 spaniel..."
Lex A.Verified
Sadly quite a lot of push back on the delivery - however appreciate the updates.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Although this bed is definitely an investment..."
Carolyn O.Verified
Delivery time was a bit slow - but very happy with the product when it arrived - a slower assembly video would have been helpful ( u tube ) I made mine up inside out & was confused as to where the isofix clips were 🤦‍♀️
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Got the blue one as an upgrade from just havi..."
Natalie B.Verified
Easy to buy and was given a very long wait (pre-order). Came when expected but wasnt kept up to date often enough to be fully satisfied
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Looks great and our dog loves it.
I dont thi..."
Wendy S.Verified
It was ok but Wagging Rights need to get their deliveries expedited
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great product but took ages to arrive"
Claire D.Verified
The bed was delayed but the communication was excellent , personal and friendly.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The dog dock arrived just in time for a long..."
Grant K.Verified
Communication was pretty good
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Some issues with shipment which meant a delay..."
Amanda M.Verified
The website implied it was a British product with quick delivery. In actual fact it took ages to arrive and came from Amsterdam
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This is a very well made product but unfortun..."
Catherine M.Verified
Took a while to arrive but worth the wait
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great product and now my doodle is safe and c..."
Pamela A.Verified
Ordering was very easy and Max was very helpful in answering all my questions
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The bed is perfect for my dog when we’re trav..."
Charlotte T.Verified
Huge delay in delivery
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The inner cushions are covered in very flimsy..."
Caroline W.Verified
Kept up to date with all aspects of their service.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It’s great!
Extremely transportable which wa..."
Amanda B.Verified
Very good communication just not the right product for me.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Hi there, the item in itself is great but my..."
Jeannette R.Verified
Do not respond to inquires
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I have reached out several times regarding an..."
Diane N.Verified
Wagging rights dealt with any concerns I had promptly. My parcel arrived packaged very well to prevent any damage
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Bracken adores to ride in the passenger seat..."
Miranda T.Verified
It was not made clear on the website that delivery would take such a long time. Despite having unforeseen delays which were not the fault of the vendor, the website says next day delivery. However, that means, the next day, after the consignment arrives in the UK, from China. That can take weeks anyway. The vendor was very good at communicating issues along the way and responded quickly to any inquiries.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Once the bed arrived we played the puzzle gam..."
Bronwen C.Verified
Honest and good communication. Good quality product. Well impressed with my experience. Thank you.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The bed arrives in a medium size box and is w..."
Sharon R.Verified
When the product was delayed, i was kept fully informed as to when it would arrive. Rare thing these days that there is actually a company who has customer service
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This is a great product. I only wish there w..."
Gail T.Verified
Communication with Wagging Rights has been really good. There was a significant delay in the shipment but I was kept well-informed about where the shipment was, reason for delay and revised date to expect delivery. This was so helpful.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My dog Mabel, a Staffy, is a very nervous tra..."
John C.Verified
Great product, but knocked a star off for the delayed delivery.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took a while to be delivered, although I did..."
Carol B.Verified
No issues, arrived when expected in perfect condition
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"A wonderful addition to our dog travels. Peac..."
Angela S.Verified
Very good communication throughout and reliable organisation in terms of product description, delivery information and managing customer expectations.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Our dog just loves this bed and once he is in..."
Tosh D.Verified
I would have preferred some instructions on putting together the components. Also, the time it took to get to us.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This is really helpful for our dogs, allows u..."
Tracey A.Verified
Great communication when there were delays. Overall very happy with Wagging Rights and would definitely recommend.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great quality easy to assemble. Slightly smal..."
Claire W.Verified
Communication could have been clearer, there was a short time I was wondering if I had been duped because the items hadn’t arrived when stated and I didn’t get clear answers.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took a long time to arrive but when it did it..."
Rachel D.Verified
It took 6 weeks to arrive and I’m really not happy about it all it does not fix on the isofix and I don’t think it’s a good size for a spaniel and the extra large won’t work either as it’s way to big?
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Really not happy, I’ve already been in touch..."
Kathy B.Verified
Delivery delayed and incredibly expensive
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Just not good value for money and delivery de..."
Michelle M.Verified
Would never buy from the company again due to time taken from purchase date to delivery!
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Bed hasn’t been used so can’t really comment..."
Judith S.Verified
Delayed delivery a problem. But it was was kept up to date which was really important for me
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Delivery was delayed due to unforeseen circum..."
Shirley C.Verified
Whilst the shipment was delayed, Wagging Rights kept us updated and delivered soon after the shipment t arrived.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Our cockapoo loves her car bed. She leapt int..."
Hannah H.Verified
Shipping was very slow, so it loses a star for this. However, I was kept informed on progress and, happily, it was worth the wait.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Worth the wait. My Doodles hated the car. The..."
Michelle H.Verified
Can't fault them, I've been updated all the way from buying to receiving my beautiful dog bed/ travel system.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I've brought this amazing bed for my dog Budd..."
Lesley W.Verified
Excellent communication throughout which is a rarely the case
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Will be using in our next trip down the coast..."
Karen A.Verified
Although there was a delay on the original shipping date we were kept informed of the delays and the company were very quick to respond to my email enquiries.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Really pleased with the product. Excellent de..."
Oliwia D.Verified
Transparency on wait time is needed.
Would not have paid if it hadn't stated on the order that there were 3 available.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Ordered as said it was in stock. Immediate me..."
Chris H.Verified
Slow to respond, delayed delivery ( not their fault ) told id get an extra 10% off , didn’t get it average.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The isofix are very fiddly to undo , my wife..."
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