Wagging Rights Store review | Loox

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Amy T.Verified
Lovely business
The Dog Dock
Purchased item
The Dog Dock
"This is a great dog bed, feels really premium..."
Debra H.Verified
Excellent communication as we had to wait a little while for the order but we were kept updated
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My large lab cross loves it in her long car j..."
Alison R.Verified
Although a couple of issues with delivery times and not being able to locate pillows. I had a call from Max which put my mind at rest. Thank you for that.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Ralphie has been worried travelling in the ca..."
Nicola C.Verified
I had a few questions regarding sizing before I ordered, and the team was incredibly helpful, responsive, and genuinely cared about getting the right fit for my dog. When the delivery was delayed I was kept informed. Great communication
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"⭐⭐⭐⭐⭐ – A Game Changer for Dog Safety I rece..."
Alexandra M.Verified
It took longer than expected to receive it but we were kept informed as to progress
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This works well for our working retriever, we..."
Joanne C.Verified
Would recommend
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Waited a few weeks for delivery but when I em..."
Caroline D.Verified
Customer Service communication was good. Only 4 stars because of delay in delivery otherwise would have given 5.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"After a slight delay of my preordered Dog Doc..."
Sarah M.Verified
Took a while to come and didn’t have any instructions to put together but it’s nice quality just not big enough for us really
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It’s actually to small for my boy to lay in,..."
Jonathan A.Verified
Slow delivery and unrealistic sizing
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I ordered the medium for my small cocker and..."
Teresa-rae H.Verified
Waited months for delivery Then within 24 hours of arriving the new updated version came out ?!
The Dog Dock
Purchased item
The Dog Dock
"The fabric was cold and unable to fix if ripp..."
Severine B.Verified
Wagging Rights overstretched their ability to meet orders and delivery was slow. The product is not one I will use. I should have done more research and sourced a bed made of natural materials with the same standard of fastenings.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I will not be using the bed. It was only when..."
Julie H.Verified
Max was honest about delivery issues and kept me informed through whole process.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"A great product - robust and safe for larger..."
Nicola S.Verified
Rubbish delivery and customer service.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Deliver on time. Puppy won’t go in it. This i..."
Frances L.Verified
The product was great when it arrived, but the initial comms were not correct - suggesting next day delivery was possible but the product was out of stock and put on pre-order. Whilst this was subsequently communicated, it feels misleading to have left this as an option.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This is a great bed - it’s very substantial a..."
Andrea W.Verified
This was a pre-order item, with dispatch initially from 1st March, and my order arrived on 25th March. While there was a bit of a wait, Max kept me updated with a couple of emails, which was appreciated and helped manage expectations.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"⭐ Review: The Dog Dock V2 New & Improved with..."
Victoria R.Verified
Very easy to order and they kept in touch with delivery date updates
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Really great quality product that my dog is h..."
Robbie H.Verified
Very communicative
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The dog loves it and that’s the main thing!!!..."
Kathleen O.Verified
Efficient
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great quality. Looks great and fits well on c..."
Debra B.Verified
Slightly frustrated by differing offers on different platforms and loooooong wait for delivery but overall happy with price and very pleased with product.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took a while to arrive but is great! Pooch lo..."
Mandeep M.Verified
There was a small delay but we were kept updated with this.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It looks great and is a very good quality ."
Alexander S.Verified
Buying was easy, but communication and product not up to standard.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Waited quite a while for the dog dock. There..."
Caroline W.Verified
Great communication and Customer service.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Absolutely amazing customer service from Max..."
Richard Y.Verified
Good experience, I was kept fully up to date on any delay with the order, and delivery was when advised.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"After some initial mistrust of it, Rory has s..."
Mrs L.Verified
Ordering was easy. Advice was good and timely. Product arrived in time.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My puppy loves road trips in her new car seat..."
Leila H.Verified
There were issues with the first order but great customer service got us through those. Well worth the wait.
The Dog Dock
Purchased item
The Dog Dock
"It wasn’t the easiest thing to install at fir..."
Jade H.Verified
It did take a while for the bed to arrive but Wagging Rights always kept us informed.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My dog finds the bed comfortable. It's useful..."
Leigh S.Verified
Issues around shipping communications
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Sturdy, easy to assemble and looks great. My..."
Sharon W.Verified
See previous comments.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Despite a long wait and misguidance on orderi..."
Lindsey M.Verified
Delivery was delayed but Max kept in touch all the way so i knew what was happening
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great bed for the car and travel as it double..."
Sue B.Verified
Took much much longer to arrive than anticipated.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It’s made of very good quality material and o..."
Michelle O.Verified
Delivery took way too long. One of the 2 items (identical) was faulty A replacement in the same colour isn't available so I want to return them both and Customer Service don't seem able to respond fully to my enquiries
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"One of the 2 dog docks that I ordered is faul..."
Mrs L.Verified
Kept me informed on delivery dates
The Dog Dock
Purchased item
The Dog Dock
"Nice comfortable beds , great quality Love t..."
Tina M.Verified
easy to order and kept updated on shipment times
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"While the item is exactly as show in pictures..."
Audrey W.Verified
Waited a while but received ok. Had to look up instructions. A piece of paper with instructions would have been nice,
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The back and front are quite thick. There isn..."
Charlotte G.Verified
Max kept me updated about the delivery
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Further to my review yesterday on trust pilot..."
Richard R.Verified
If it hadn’t of been for the long wait it would have been five stars. The beds are themselves excellent quality. Our three dogs are very happy safe and snuggled while traveling.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Yes the wait was long! At one point I have to..."
Simon P.Verified
Speedy service, well made item but the size ranges are questionable
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Ordered a medium sized bed for my medium size..."
Rob L.Verified
Great service, great product
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"High quality product, has everything you need..."
Giorgia R.Verified
Great communication
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great!"
Samantha W.Verified
Slight delay with shipping but emailed my Max to advise of this.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Very happy with this and the dogs seem very c..."
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