Wagging Rights Store review | Loox

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Victoria N.Verified
Communication annoyances, long delays in waiting for the product but.. it feels like a genuine company with the aims to provide a good service.. they are not there yet however
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I'm conflicted in writing this review because..."
Joanna R.Verified
Great customer service
The Dog Dock
Purchased item
The Dog Dock
"Took a while to arrive but the communication..."
Helen K.Verified
Communication could've been better.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This travel bed is a great idea. It's well ma..."
Nikki O.Verified
Lack of communication and long delays to delivery
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Sadly the bed has not lived up to expectation..."
Cheryl L.Verified
All emails were responded to and was kept up to date of tracking info
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Freckles loves the dog dock, she fits perfect..."
Jenny S.Verified
Good communication
The Dog Dock
Purchased item
The Dog Dock
"Very plush and well padded. We went for XL......"
Martyn F.Verified
ordered and received in the time scales promised, what's not to like?
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Our Flattie seems to like it! Previously she..."
Nickolle P.Verified
Delayed delivery is only complaint but we received updates regularly on that.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It took awhile to arrive but communication wa..."
Livinia C.Verified
Great
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great love it much bigger than I thought"
Emma S.Verified
The shipping time as advertised and the actual shipping time are very different. Max was responsive in explaining, but frustrating expecting something in 24 hours and waiting 2 weeks. Better management of expectations needed.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Pleased with the bed when it eventually arriv..."
Samantha P.Verified
Excellent.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"We were so excited for the arrival of the new..."
Vikki N.Verified
Great communication and more importantly a well designed product.
The Dog Dock
Purchased item
The Dog Dock
"Car journeys are so much more relaxed! I’ve t..."
Patricia R.Verified
ordered before Christmas and came in January, well packaged and good comms
The Dog Dock
Purchased item
The Dog Dock
"I'm really sorry to give a low score, which i..."
Danny C.Verified
It took way too long to arive
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It’s a good quality product that does what it..."
Eva P.Verified
Really good communication - There was a significant delay on receiving my order; however, I was kept informed and updated which I appreciated. All good things come to those who wait!
The Dog Dock
Purchased item
The Dog Dock
"The dog dock is fantastic quality and Baxter,..."
Imogen H.Verified
Very poor service and the product arrived incomplete and very very late.
The Dog Dock
Purchased item
The Dog Dock
"The service was so poor, took ages to arrive..."
Tanja P.Verified
Very good customer service and return of my duplicate order.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Very easy to assemble and install in my car...."
Carole D.Verified
Delivery took a couple of weeks but we were informed of the delay and it was worth the wait
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Our elderly Labrador had got to the point whe..."
Dr Ef B.Verified
Product poor , delivery delayed and no response to request to return !
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Product not fit for use , Zips Broken , the..."
Chris R.Verified
Just the length of time to receive the bed
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Was very unhappy with the length of time it t..."
Amanda B.Verified
Easy and quick delivery
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Dougie loves his new bed, and now he’s been p..."
Katie G.Verified
Slightly nervous about delivery arriving but it did and the product is good
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Order was late and reading the posts I was co..."
Wendy G.Verified
Some delay in shipping however correspondence with Max ceo and founder was amazing! Kept me updated with changes and estimated delivery
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Bought 2 for my fur babies. They are well mad..."
Nichola R.Verified
Shopping was good , though would be better to have a more accurate expected time of delivery would be more helpful to be able to manage expectations , however customer service was excellent & very professional
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Looks good , great amount of stuffing making..."
Marisa G.Verified
Customer service went above and beyond for us needing a bed for a roadtrip before our preorder delivered. We are very thankful!
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"This bed is great and feels very secure. Our..."
Nicola T.Verified
Max was very communicative throughout the ordering process ans kept me updated with delivery progress.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Lovely product, my dog is definitely happier..."
Emma S.Verified
Delayed delivery initially no contact until I queried via Instagram
The Dog Dock
Purchased item
The Dog Dock
"It’s a very good bed perhaps the clip to the..."
Andrea R.Verified
I was kept informed of the delivery via email so that I knew when to expect delivery of it.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The Dog Dock makes me think that my dogs safe..."
G M.Verified
Big delay on order but was informed that they had received lots of orders online. Just wish it hadn’t stated it was already in stock instead of waiting for it to be made hence why I marked four instead of five stars. However, communication was excellent
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Really great idea, I’ve just a suggestion tha..."
Carolina B.Verified
The only niggle is the fact that when ordering it said 24hr DPD dispatch but it came much later. It was worth the wait though. so maybe include a note to say that "if demand is high then delivery maybe delayed slightly" 🙂
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Excellent First Class Quality All good things..."
Nathalie B.Verified
Customer service was good.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My puppy certainly loves it. I wished it coul..."
Lorna C.Verified
I don’t have to contact them They contacted me to let me know when it had been dispatched
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The seat is brilliant, fits perfectly in the..."
Joanna T.Verified
Very easy to communicate with Wagging Rights and they kept me in the picture with the times of delivery etc .. great company to deal with.. thank you
The Dog Dock
Purchased item
The Dog Dock
"Love this dog bed x it’s the only one my toy..."
Karen M.Verified
Max was great at keeping us informed throughout the transaction.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Boys are comfy and I'm happy they're safe whi..."
Alison M.Verified
Slight delay in arrival it kept informed all the time
The Dog Dock
Purchased item
The Dog Dock
"Both dogs love it as they have so much more c..."
Westland M.Verified
There was a delay in receiving my dog dock , but when I emailed Max it was sorted out quickly
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Brilliant product , my Jack Russell is really..."
Josie C.Verified
took a long while to come
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"took a while to arrive but product is worth t..."
Colin S.Verified
Easy, long wait, albeit not made aware at order stage
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great quality, jack russell loves it, and kee..."
Mr A.Verified
The overall experience was good, more communication on when we would actually be receiving the dog dock would have been more helpful and it would put more people at ease instead of them thinking they had been scammed. Overall we love the product and we would recommend it to other dogs owners but only if they weren’t needing it within a certain time frame.
The Dog Dock V2 New & Improved with ISO Fix
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"We love our new dog dock, we did have to wait..."
Charlotte W.Verified
Waited for months and when I enquired as to delivery status by email was told of a shipping delay and that an e mail was supposed to have been sent to me, but wasn't
The Dog Dock
Purchased item
The Dog Dock
"It could be larger as my 70kg corso just abou..."
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