Jane M.Verified
Easy to order
Purchased item
Mocha Latte Selection Box
"A bit pricy but love the hot chocolate"
Hotel Chocolat store reviewsSee product reviews
Sharon C.Verified
Awesome
Purchased item
Easter Smiles
"Made my adult son smile like a little boy. T..."
Irene P.Verified
Convenient
Purchased item
85% Dark Hot Chocolate
"I’m enjoying it!"
Hang H.Verified
Great
Purchased item
Easter H-box
"Even it’s a bit pricey but the chocolate are..."
Audrey L.Verified
Easy and accurate
Purchased item
Easter Smiles
"Gave as a gift, brought big smiles."
Mark B.Verified
Wonderful customer service and REALLY GOOD shipping as well
Purchased item
The Easter Sleekster
"Love, love, LOVE Hotel Chocolat!"
Lisa S.Verified
Will purchase the velvestiser!
Purchased item
Patisserie Ostrich Egg
"Purchased for my adult daughter's for Easter,..."
Connie V.Verified
Fast delivery.
Purchased item
No Sleeve
"Delicious as always!"
Desmond W.Verified
Fantastic chocolate
Purchased item
Mint Cold Drinking Chocolate
"Love it!"
Charlotte R.Verified
No customer service. Machine didn’t get used on a daily basis may have used a dozen times if that and it quit working. I’ve done all troubleshooting.
Purchased item
The Velvetiser - All-New Pewter
"Way too expensive for something that didn’t l..."
Carlos L.Verified
Customer Service has yet to follow up with my return label. It has been over a week now
Purchased item
Mint Cold Drinking Chocolate
"Too frothy"
Jodi S.Verified
This is true hot chocolate!
Purchased item
Raspberry Praline Hot Chocolate
"Raspberry Praline is the first flavor I can h..."
Crystl B.Verified
easy to order and fast shipping
Purchased item
Classic 70% Hot Chocolate
"The taste is excellent"
Daniel F.Verified
Your Velvetiser is one of the best purchases we've made recently. Since making our purchase, I have a cup of hot chocolate every night. 70%, 85%, 100%...I love them all!!!
Purchased item
Mint Cold Drinking Chocolate
"Nothing needs improving! I love mint. I love..."
Ingrid B.Verified
I will buy more ones it goes back on sale
Purchased item
Milky 50% Hot Chocolate
"I’m hooked I love the chocolate 50%"
Kristen H.Verified
From my first visit to Hotel Chocolat in the High Street in Oxford, to the cafe in Copenhagen, I've always enjoyed your delicious chocolates! Glad you are again shipping chocolates to the US, thanks for that!
Purchased item
No Sleeve
"We enjoy your chocolate so much that we plan..."
Shabnam Z.Verified
My packages were all ruined also one of the Black Forest had only 9 packets in it
Purchased item
Black Forest Gateau Hot Chocolate
"All of my packages were ruined"
Ruthie E.Verified
Fair price. Fast shipping.
Purchased item
The Easter Sleekster
"The chocolates are absolutely stunning. Im sa..."
Kristine P.Verified
It was easy to order and arrived very well packaged.
Purchased item
Orange Hot Chocolate
"The orange flavor is not over powering the ch..."
Caroline M.Verified
10/10
Purchased item
Everything Ostrich Egg
"Absolutely delicious. Will be getting it agai..."
William H.Verified
I shop regularly for hot chocolate-I use it every single day! I love the flavor options, but I must admit I am a plain person and typically only go for the 50% and 70%. I think they both taste delicious and creamy. They also match what I would imagine 50/70% would taste which I really appreciate. I’m a customer for life!
Purchased item
The Velvetiser - All-New Pebble
"I use the Velvetiser every single day. I lov..."
Rebekah L.Verified
Great products
Purchased item
Mint Cold Drinking Chocolate
"Tasty"
Paleka P.Verified
Its the best tasting home made hot and cold chocolate milk.
Purchased item
Milky 50% Hot Chocolate
"Delicious! Worth the time it takes to make wi..."
Paula B.Verified
I just discovered high fructose corn syrup is used in their chocolates. What a shame as I won't be buying anymore.
For the price, it should be at least a pound. The time from ordering to arrival is quite lengthy. Overall, disappointing!
Purchased item
No Sleeve
"Why do you take good chocolate and make it to..."
Star N.Verified
Best
Purchased item
Mint Cold Drinking Chocolate
"Love your chocolate"
Brian T F.Verified
Prompt service! They stress not to leave the delivered parcel in the sun. Chocolate melts in direct sun light!
Purchased item
Chocolate Mocha Latte Hot Chocolate
"It's a better latte than store bought!
Choco..."
A D.Verified
What has always been a class act and they are alwaysvery quick on delivery. Always making new flavors, good quality chocolate. Always happy to order from them.
Purchased item
The Easter Sleekster
"A lot of the chocolates are heavy in alcohol...."
Mary M.Verified
Easy website to find what you want to order and place the order.
Purchased item
Peppermint White Hot Chocolate
"So far I’ve tried 3 different flavors and lov..."
Daniel A.Verified
Excellent
Purchased item
Classic 70% Hot Chocolate
"Love it"
Arabella G.Verified
I thought the hot chocolate would be creamier but I'm not sure if it's the milk I'm using . I decided to keep it because I do love the salted caramel but the 50% chocolate I had to add some brown sugar and vanilla to make it taste better. It's a cool idea concept and I look forward to finding another flavor that I enjoy.
Purchased item
Hot & Cold Drinking Chocolate Selection
"I wasn't sure if I'd like the cold chocolate..."
Tami E.Verified
Quick and easy
Purchased item
Raspberry Praline Hot Chocolate
"I love it so rich and flavorful"
Julie B.Verified
Easy and fun to shop!
Purchased item
Salted Caramel Hot Chocolate
"It’s great! I love it!"
Anthony A.Verified
Saw an ad, hoped and prayed it was not AI. Bought it for my 3 kids and wife to enjoy. Easter is their favorite holiday. An egg shaped fancy box arrived. I have not opened It yet, waiting for Easter, but excited for the experience. The free fancy hot chocolate was a pleasant surprise that turned sour, when I found out to make the fancy drink proper I need a silly fancy pot for $169. Other then that great
Purchased item
Mint Cold Drinking Chocolate
"Wish I knew the free gift needed a $169 acces..."
Brittany S.Verified
Love the company! Customer service is always excellent. Prices are fair for the products.
Purchased item
Mint Cold Drinking Chocolate
"The mint flavor taste like orbit gum. I love..."
Tracy F.Verified
Arrived on time and in good condition.
Purchased item
The Velvetiser - All-New Pebble
"The hot chocolate is foamy and delicious. It..."
AllisonVerified
Quick delivery, very nice looking product
Purchased item
Hot & Cold Drinking Chocolate Selection
"Love a good hot chocolate & cold chocolate dr..."
Angelica O.Verified
Did not receive the chocolate packets
Purchased item
Velvetiser Intro Pack - Classic Copper
"I received the wrong color and did not receiv..."
Frederick C.Verified
I couldn't be happier with my machine.
Purchased item
85% Dark Hot Chocolate
"Great Hot/Cold Machine!!"
Maureen W.Verified
Customer service is great. Shipped on time. Glad to see 100% dark chocolate came back.
Purchased item
Pumpkin Spice Hot Chocolate
"The pumpkin chocolate does not stay blended...."
Lynn Powell P.Verified
I ordered way too much because they make it so easy to order
Purchased item
Hot Chocolate Selection
"Great hot chocolate and so easy to make."
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