Gina J.Verified
Quality chocolate and unique flavors. Good to savor.
Purchased item
With Love Sleekster
"Some awesome, unique flavors I've never had b..."
Hotel Chocolat store reviewsSee product reviews
Sarah E.Verified
Easy to order! Happy that chocolate is packed with ice.
Purchased item
Hot & Cold Drinking Chocolate Selection
"This is the best chocolate I have ever eaten!..."
Dania I.Verified
Wish there was a way to sample flavours before committing to a full $25+ box
Purchased item
Matcha Hot Chocolate
"Matcha hot chocolate is way too sweet!"
Susan W.Verified
Easy to buy from
Purchased item
With Love Sleekster
"It was a gift and was loved!"
Nicola B.Verified
Love a good deal!
Purchased item
Salted Caramel Hot Chocolate
"Got it super cheap cos it was near the use by..."
Paige M.Verified
See review.
Purchased item
Salted Caramel Hot Chocolate
"I sent you a request for refund (return) over..."
Kristin B.Verified
Confusing website when you are trying to select flavor profiles. Perhaps it is just not mobile friendly. Return via email approval feels scammy
Purchased item
Chocolate Mocha Latte Hot Chocolate
"I have tried to return this a not one is repl..."
David A.Verified
Easy, good range of products.
Purchased item
The Easter Sleekster
"Excellent product. Delivery issues opted out..."
Simon S.Verified
Shipping was late
Purchased item
Easter H-box
"Wish it came on time"
Valdi S.Verified
Easy to use website, great products, loyalty points
Purchased item
Patisserie Sleekster
"Bought as a birthday treat, I’d been eying it..."
Michelle D.Verified
Arriving earlier than the schedule time.
Purchased item
With Love Sleekster
"The chocolate is great !"
Sandra W.Verified
Good clear site.
Purchased item
No Sleeve
"My very favorite chocolate in the world!"
Stacy C.Verified
I've never been too your store in Chicago. My girlfriend stopped in one day and fell in love. She since turned me onto this fantastic flavor.
Purchased item
The Easter Sleekster
"Sorry, I can't add a picture since I consumed..."
Rj D.Verified
website put order through no chance to enter code got a confirmation before i realized i had ordered i guess website put order through while i still looking to change credit card and enter a code
Purchased item
Easter H-box
"bought after easter so price was fair tast..."
Claire H.Verified
Fast delivery- delicious chocolates. Price point is high, I tend to wait until discount or sale is offered.
Purchased item
Hot & Cold Drinking Chocolate Selection
"Chocolate is delicious!"
Edward Jr. B.Verified
Very good!!
Purchased item
Peppermint Dark Hot Chocolate
"Taste like mint!!!"
Paula M.Verified
Very fast shipping, easy online ordering.
Purchased item
Patisserie Sleekster
"Every single bite was delicious. Very smooth..."
Paul W.Verified
Easy to order and arrived really quickly, and the chocolate had not melted
But still no label on the box advising the couriers that the box contains chocolate and should not be left in the sun in the delivery vehicle
Purchased item
The Easter Sleekster
"Awesome chocolate eggs, even the white chocol..."
Melissa P.Verified
Easy order and prompt delivery
Purchased item
Hot & Cold Drinking Chocolate Selection
"BOGO with bonus surprised to get so much. Del..."
Jim C.Verified
Easy
Purchased item
Classic 70% Hot Chocolate
"Love it"
Rod C.Verified
The people I have dealt with have been excellent always quick response and very polite and accommodating
Purchased item
The Velvetiser - All-New Pebble
"One secret I will share I was occasionally us..."
Grace W.Verified
I’ve reached out and have had no response
Purchased item
Crème Brûlée Cold Drinking Chocolate
"I ordered it under “drink it fast, please enj..."
Kirstine F.Verified
Last year, without thinking, I ordered chocolates for my granddaughters who would be staying with us for a few weeks. Of course, it was summer. One box spent an extra day on the FedEx truck and arrived as one huge chocolate puddle. Hotel Chocolat resolved the situation - even though it was not their fault. I know I'll always get great customer service. Thank- you.
Purchased item
The Easter Sleekster
"If you compare these chocolates to anything s..."
Rachel T.Verified
This is my favorite chocolate brand being from the UK! I just wish they did plain chocolate bars and buttons like they do in the UK
Purchased item
Patisserie Extra-Thick Easter Egg
"I loved the patisserie chocolate and the brow..."
Jo Ellen G.Verified
I live in the UK and this was a gift for someone in the USA, so I was very happy the order went through so easily.
Purchased item
City Bunnies: The Full Warren
"The bunnies were a gift. Some arrived melted,..."
Judith M.Verified
Easy to navigate
Purchased item
Easter H-box
"Very nicely packaged and very good chocolate."
Aurora P.Verified
Easy to order which arrived o time
Purchased item
With Love Sleekster
"Delicious chocolate,"
James H.Verified
Just OK
Purchased item
The Everything Sleekster
"Not overly excited. Product line up was just..."
Margaret M.Verified
Excellent online ordering! I was a little late with my Easter order but everything arrived on time I was very impressed! Well done:)
Purchased item
Patisserie Extra-Thick Easter Egg
"Love the Easter eggs and chocolates; the fla..."
Marie C.Verified
First time customer for the vegan eggs, added the egg truffles/chocolates. Very pleased with my purchases. Will be back for more vegan chocolates. Thanks for the quality!
Purchased item
Unbelievably Vegan Extra-Thick Easter Egg
"The Easter Bunny brought vegan chocolate this..."
Lindsay G.Verified
X
Purchased item
Classic 70% Hot Chocolate
"E"
Charles P.Verified
Website is easy to navigate and shipping was fast and reasonably priced
Purchased item
Everything Extra-Thick Easter Egg
"This was a gift for my son. It was very well..."
Aly H.Verified
Super easy. I'm always bummed when things are out of stock
Purchased item
Vanilla-White Hot Chocolate
"the Vanilla White chocolate is my second favo..."
Pauline C.Verified
The company is very caring. I do hope it stays that way.
I didnt get my 10% discount as promised for my first order, hopefully I will be able to recover that in the next order.
Purchased item
Serious Dark Fix Extra-Thick Easter Egg
"It is so wonderful to delve into a THICK DARK..."
Rurik N.Verified
Despite some shipping problems that have happened over the course of using your products, you provide really great chocolates and you've turned my hot chocolate enjoyment into something of a ritual.
Purchased item
Hot & Cold Drinking Chocolate Selection
"This might just be because it's a personal pr..."
Christopher S.Verified
I absolutely love 70% drinking chocolate…it’s my favorite nighttime beverage.
Purchased item
The Easter Sleekster
"Tasty treats each and every one…we were like..."
Michael A.Verified
Amazing chocolate !!! Very easy to order online
Purchased item
With Love H-Box
"We love the chocolate!!! Thank u !!!"
Jennifer E.Verified
Easy website to navigate and the descriptions make choosing very easy.
Purchased item
Milk to Caramel Extra-Thick Easter Egg
"It arrived late due to accidentally being shi..."
Emily S.Verified
Great company!
Purchased item
Unbelievably Vegan Extra-Thick Easter Egg
"Thank you for the lovely vegan option!!"
John L.Verified
Delivery was good. But I tried to exchange something and that didn’t work.
Purchased item
The Easter Sleekster
"Costly but you get what you pay for!
We loved..."
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