June F.Verified
Shopping and delivery is as advertised.
Purchased item
Classic Cold Drinking Chocolate
"The chocolate is high quality and easy to pre..."
Hotel Chocolat store reviewsSee product reviews
Cherer R.Verified
Love it
Purchased item
Everything Mini
"It was a free gift with the Advent Calebdar"
Colleen L.Verified
Chocolate came and was not damaged at all. Very well packaged.
Purchased item
Everything Mini
"I loved the mini chocolate it’s really nice c..."
Marilyn W.Verified
Again, it was not receiving the discount that would have helped me purchase the device you use to make it.
Purchased item
Classic 70% Hot Chocolate
"Both chocolates are quite good and I will cer..."
Kate T.Verified
Everything went smoothly and the frother is fabulous! Would’ve been nice to have had the discount before spending $200 for my first purchase tho.
Purchased item
Everything Mini
"Your Min chocolates are lacking flavor and wa..."
Jill L.Verified
Great
Purchased item
Everything Mini
"Absolutely love the hot chocolate. I have a c..."
Tonya B.Verified
Great company, amazing products and prompt delivery.
Purchased item
Peppermint Dark Hot Chocolate
"I love this product. Such a wonderful indulge..."
Steve C.Verified
First order never shipped.
Purchased item
Exuberantly Fruity Sleekster
"Great chocolates"
Simon W.Verified
The first time I purchased from the company I bought my velvetiser I spent and extra $10 on 2-3 shipping and that was on a Monday night I didn’t get my package until next Tuesday so I was a little upset but since then using standard shipping everything has come on time and in great condition
Purchased item
Coconut-White Hot Chocolate
"Delicious and very coconutty but the caramel..."
Darlene W.Verified
Customer service helped me with an issue (my fault, not theirs) in a very timely and kind manner. Great products, easy shopping experience and wonderful customer service.
Purchased item
Peppermint Dark Hot Chocolate
"Delicious!"
Paola C.Verified
Seamless shopping experience and items were received promptly. Great taste and quality.
Purchased item
Halloween Nice Slice
"Great quality chocolate and amazing design. I..."
Becky H.Verified
Easy to shop, easy to find what I needed; my only confusion was that I got an order confirmation text rather than an email, and that was odd to me. But then once I got my shipping email, I knew we were still on track. Quick shipping too, as always!
Purchased item
Black Forest Gateau Hot Chocolate
"I wasn't sure how this flavor would turn out,..."
Kathleen P.Verified
Always great service and products!
Purchased item
Everything Mini
"Delicious!"
Charles P.Verified
Great
Purchased item
Peppermint Dark Hot Chocolate
"Great flavor"
Diane H.Verified
Fantastic
Purchased item
Salted Caramel & Clementine Hot Chocolate
"Best hot chocolate I have ever had"
Lani W.Verified
Easy to order, good communication, quick shipping, consistently excellent quality.
Purchased item
Chilli Hot Chocolate
"We have re-ordered this many times!"
Pam M.Verified
Very wonderful flavors. Easy to use. I bit pricey but that's ok
Purchased item
Everything Mini
"It is delicious but a bit pricey."
Gabriel N.Verified
Delivered quickly and they always get the order right.
Purchased item
All-New Velvetiser - Pewter
"Great hot chocolate maker. Love doing the co..."
Kathleen B.Verified
Fast shipping and my chocolates arrived in perfect condition, even in sunny, hot Florida!
Purchased item
Everything Mini
"Yes, a bit pricy, but I will pay that price..."
Lesa G.Verified
.
Purchased item
Everything Mini
"The chocolate is a bit pricey when you are us..."
Yaroslav S.Verified
Awesome great customer service great experience
Purchased item
Black Forest Gateau Hot Chocolate
"Great taste easy to use wife loves it!!"
Brandy I.Verified
Received it quickly
Purchased item
All-New Velvetiser - Pebble
"Really loving my set up. I’m glad I broke dow..."
Diana W.Verified
I wasn't please with the quality of coco for the price, love the machine
Purchased item
Grim Treater - Fusion
"I wasn't pleased with the taste"
Kristen D.Verified
Great quality product and arrives well packaged
Purchased item
Mince Pie Hot Chocolate
"I really like this flavor. It's perfect for c..."
Anabelle A.Verified
One package not sealed
Purchased item
Salted Caramel Hot Chocolate
"Unfortunately one of the packages was not sea..."
Chris R.Verified
Easy to order
Purchased item
All-New Velvetiser - Pewter
"Like the way it cools too
Would like to see y..."
Rasa T.Verified
Thank you for what you do for us. It's amazing.
Purchased item
Pumpkin Spice Hot Chocolate
"Very tasty"
Caridad R.Verified
Excellent
Purchased item
Coconut-White Hot Chocolate
"this is delicious the cocunut flavor is amazi..."
Frances B.Verified
Easy-to-use
Purchased item
Everything Mini
"Not very good, the flavor was chemical tastin..."
Susan B.Verified
Fast delivery
Purchased item
Salted Caramel & Clementine Hot Chocolate
"Expensive but delicious"
Joniza C.Verified
Easy
Purchased item
Copper Velvetiser
"Love it!"
Jane L.Verified
Easy
Purchased item
Chilli Hot Chocolate
"Delicious!!"
Michelle J.Verified
No problems
Purchased item
The Everything Sleekster
"I love your chocolates!! I want to purchase p..."
Robert K.Verified
The subscription should allow you to pick and choose flavors easily (even from among the specials) when selecting boxes to ship
Purchased item
Matcha Hot Chocolate
"Flavor pallet didn’t wow me"
Dana C.Verified
So happy they had a version for the US.
Purchased item
All-New Velvetiser - Pebble
"I found their store in Windsor, UK and had my..."
Jan F.Verified
Excellent
Purchased item
Classic 70% Hot Chocolate
"Love it…Worth every penny!"
Vala H.Verified
I got the chocolates very fast and in good condition.
Purchased item
Milk to Caramel Sleekster
"We love the Chocolate! High quality and taste..."
Catherine M.Verified
This is really a must have for everyone who loves chocolate. It is my treat every night before bed. So creamy and delicious. Best hot chocolate ever!
Purchased item
Milky 50% Hot Chocolate
"I love this hot chocolate so much!! Worth eve..."
Chelsea A.Verified
Very limited selection. Poor functioning website.
Purchased item
Everything Mini
"Hotel chocolate used to be special. It was th..."
Kim L.Verified
Shipping via USPS slow
Purchased item
All-New Velvetiser - Pewter
"I love it! Much better than previous model."
Hotel Chocolat store reviewsVisit store