Hotel Chocolat Store review | Loox

Hotel Chocolat store reviewsSee product reviews

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Jonathan S.Verified
Original order was damaged in delivery. Gift voucher was provided but subsequent order was also damaged in delivery. Chocolates are great but condition they arrive in is consistently poor.
The Classic Christmas H-Box
Purchased item
The Classic Christmas H-Box
"Provide better packaging to prevent chocolate..."
Marilyn B.Verified
The best thing I bought, a different experience, is my first time trying these chocolates and I loved them.
The Velvetiser - All-New Pewter
Purchased item
The Velvetiser - All-New Pewter
"The best thing I bought, I love it because it..."
Rebecca B.Verified
It is delivered quickly and well packaged.
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"My husband doesn’t drink coffee, only hot cho..."
Lori O.Verified
I GAVE SOME AS CHRISTMAS GIFTS. STILL WAITING TO HEAR ANY FEED BACK
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"I LOVE YOUR HOT CHOCOLATE, ITS SO CREAMY AND..."
Joyce F.Verified
Thank you !
Mocha Latte Selection Box
Purchased item
Mocha Latte Selection Box
"I was given the chocolate set from my daughte..."
Arnaldo G.Verified
No
Salted Caramel & Clementine Hot Chocolate
Purchased item
Salted Caramel & Clementine Hot Chocolate
"The mandarine note is amazing!"
Camille D.Verified
No
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"We are enjoying the Hot Chocolate. I particul..."
Amy M.Verified
Delicious high quality chocolate. Will purchase again.
A Dozen Portly Penguins
Purchased item
A Dozen Portly Penguins
"Delicious great quality chocolate. Chocolate..."
Jordan G.Verified
None of the gift messages made it on to the gifts I sent this holiday season. No option for Jewish family members. One box was stuck for 16-days and arrived very much AFTER Hanukkah (and Christmas).
Christmas Sleekster Sleeve
Purchased item
Christmas Sleekster Sleeve
"You could put the sleeve on the box!"
Terri A.Verified
Fast accurate shipping!
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"Smooth and creamy high quality chocolate. Not..."
Theodore E.Verified
Chocolates were ruined. Will never buy from you again.
The Classic Christmas H-Box
Purchased item
The Classic Christmas H-Box
"Because of the poor packaging, we were not ab..."
Richard A.Verified
I have enjoyed all the different flavors, but I still have several more to taste.
Peppermint Dark Hot Chocolate
Purchased item
Peppermint Dark Hot Chocolate
"I really enjoy this style of hot chocolate. I..."
Joanne S.Verified
Hoping for Chai and Black Forest flavors to return
Hot Chocolate Selection
Purchased item
Hot Chocolate Selection
"Love that it is the perfect temp with the Vel..."
Christina P.Verified
Love it! Wish it was less $$$
Peppermint Dark Hot Chocolate
Purchased item
Peppermint Dark Hot Chocolate
"Wonderful product, wish it was a little less..."
Amy S.Verified
Hotel Chocolat is a very good company to deal with
Milk Chocolate Advent Calendar
Purchased item
Milk Chocolate Advent Calendar
"We love Advent calendars and this is one of t..."
Patricia A.Verified
No
Velvetiser Intro Pack - All-New Pebble
Purchased item
Velvetiser Intro Pack - All-New Pebble
"Enjoy the hot chocolate"
Wanda M.Verified
Quality
The Everything Sleekster
Purchased item
The Everything Sleekster
"Your brand of cocoa beans is so smooth and de..."
Kathleen S.Verified
I bought the beginners value pack, but they forgot to send the box of chocolate samples that I thought I had chosen. Upon letting Hotel Chocolat know, via email, they got onto it pronto, and were wonderful to work with. I would highly recommend the entire process to all my friends and family.
Peppermint Dark Hot Chocolate
Purchased item
Peppermint Dark Hot Chocolate
"I love my Velvitister! I use it as a special..."
Gaby V.Verified
You’re scamming people into subscriptions
The Enchanted Chocolate Forest
Purchased item
The Enchanted Chocolate Forest
"You signed me up for a reoccurring order of t..."
Bernard H.Verified
Love it !!!
Hot Chocolate Selection
Purchased item
Hot Chocolate Selection
"Favorite Christmas present I got my wife in y..."
Jason J.Verified
mmm
The Everything Advent Calendar
Purchased item
The Everything Advent Calendar
"good chocolate"
Amie D.Verified
.
Hot Chocolate Selection
Purchased item
Hot Chocolate Selection
"."
Linda M.Verified
Looking forward to our next order of hot chocolate to try.
Velvetiser Intro Pack - All-New Chalk
Purchased item
Velvetiser Intro Pack - All-New Chalk
"Great tasting hot chocolate. Now we can have..."
Elaine Luna L.Verified
no
85% Dark Hot Chocolate
Purchased item
85% Dark Hot Chocolate
"This is the best hot chocolate!"
Dean P.Verified
A bit pricey but good
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"Good Stuff"
Lisa C.Verified
Please see previous comment.
A Dozen Portly Penguins
Purchased item
A Dozen Portly Penguins
"I am completely satisfied with the product ho..."
Lois T.Verified
10/10 would recommend.
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"Hotel chocolat chocolates are delicious every..."
Robin E.Verified
Delicious
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"Amazing chocolate experience for the whole fa..."
Peter K.Verified
Great product and service… we love our Velvetiser and the available packets really do make the perfect hot chocolate.
The Velvetiser - Classic Platinum
Purchased item
The Velvetiser - Classic Platinum
"Bought for my wife, who loooves hot chocolate..."
Clare T.Verified
Fast shipping, beautiful presentation, quality chocolates!
The Enchanted Chocolate Forest
Purchased item
The Enchanted Chocolate Forest
"I visited a Hotel Chocolat shop while I was i..."
Patricia P.Verified
Great gift
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"Great product and special treat"
Janine L.Verified
Nope
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"Delicious hot chocolate that I make when I wa..."
Eve P.Verified
Will buy more packets
Milky 50% Hot Chocolate
Purchased item
Milky 50% Hot Chocolate
"Love making my hot chocolate in the morning...."
Scott A.Verified
No
Hot Chocolate Selection
Purchased item
Hot Chocolate Selection
"like it"
Catherine W.Verified
Shipped quickly, works great, much easier than making a lot of hot chocolate.
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"Makes delicious hot chocolate really quickly...."
Paulina K.Verified
Smooth and easy process. Very positive experience.
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"Perfect sweetness level! I had troubles findi..."
Vanessa A.Verified
While I the store iqould have loved fry samples. I would have purchased more products. The associate was wonderful about making sure everything purchased was ready for packing in my suitcase.
Mocha Latte Selection Box
Purchased item
Mocha Latte Selection Box
"If you’re a hot chocolate lover who hasn’t tr..."
Lisa D.Verified
The chocolate packets are easy to take along on a trip.
Classic 70% Hot Chocolate
Purchased item
Classic 70% Hot Chocolate
"I purchased the classic dark chocolate again..."
Maria D.Verified
over all not happy
The Velvetiser - Classic Platinum
Purchased item
The Velvetiser - Classic Platinum
"I expect it to hold more milk, more volume."
Jonathan T.Verified
Quick delivery.
Velvetiser Intro Pack - All-New Pewter
Purchased item
Velvetiser Intro Pack - All-New Pewter
"Great product. A little pricey but worth it."
Hotel Chocolat store reviewsVisit store