Kim V.Verified
I had some issues with a box not showing up and we tried to track it down. You sent me a replacement and I really appreciate it! Thank you
Purchased item
Chocolate Mocha Latte Hot Chocolate
"Some of the best hot chocolate!"
Hotel Chocolat store reviewsSee product reviews
Mary Rudnicki R.Verified
very responsive
Purchased item
Salted Caramel & Clementine Hot Chocolate
"..."
Mujaji L.Verified
I am enjoying this product much more than I expected đ!
Purchased item
Ginger Hot Chocolate
"This is a great flavor combination! Customer..."
Solmaz E.Verified
I like the velvetizer machine , very nice work on caramel chocolate, I wish other products had same thickness as caramel chocolate.
Purchased item
Mocha Latte Selection Box
"I like to get more thickness on my hot chocol..."
Christie R.Verified
No complaints
Purchased item
The Velvetiser - Classic Charcoal
"Pros
Easy to pour spout with no drip problem..."
Cathie S.Verified
We had a bit of a hiccup a year ago, but this last order was perfecto.
Purchased item
ALL-NEW Velvetiser Whisk Replacement
"At first, I was unsure, it seemed really nois..."
Evelyn H.Verified
Also worth it!
Purchased item
The Everything 29 Pack
"Top of my list for gifts!"
Shelley M.Verified
Easy, easy, easy
Purchased item
Patisserie Dreamer 27 Pack
"I love, love, love the Hotel Chocolat Patisse..."
Peter A.Verified
Sent me a defective product
Purchased item
Velvetiser Intro Pack - All-New Pewter
"It arrived not functional i canât get it to r..."
Sue T.Verified
Great products, great service!
Purchased item
Mint Iced Drinking Chocolate
"Itâs my second choice for iced chocolate, Man..."
Francis C.Verified
Please see previous comment about taste and texture
Purchased item
The Everything 58 Pack
"Some of the chocolates had a waxy taste and f..."
Kay H.Verified
I really like trying the different flavors the orange chocolate and the raspberry chocolate are very interesting. I like the dark chocolate I like the white chocolate. I really love the mint chocolate that is my very favorite.
Purchased item
Peppermint Dark Hot Chocolate
"I love my froth or and I really love my choco..."
Susan M.Verified
Easy to order
Purchased item
Hot Chocolate Selection
"Love the dark chocolate!"
Susan G.Verified
The tracking information was accurate and the chocolates got to me in excellent condition.
Purchased item
Serious Dark Fix 29 Pack
"Quality of chocolates is amazing. I especiall..."
Michelle G.Verified
Iâve spoken enough
Purchased item
Patisserie Dreamer 27 Pack
"Have a better third-party shipping service ha..."
Glen S.Verified
Prices way too high for most items and I am irritated about the cutting corners with the products. Hot chocolates used to be 1.23oz and now they are 1.09. Not going to continue to buy. These used to have a very rich flavor. No longer the case.
Purchased item
Hot Chocolate Selection
"My biggest issue is the reduction in portion..."
Kimberly W.Verified
Very easy!
Purchased item
The Everything Sleekster
"Soooo delicious! It was a gift for my mother..."
Nicole S.Verified
My orders always arrive quickly and customer service is always very helpful.
Purchased item
Salted Caramel Hot Chocolate
"The most amazing hot chocolate I have ever ha..."
Paul P.Verified
Super easy. Well packaged and helpful advance emails that my delicate package should not be left in the sun, etc. Thanks!
Purchased item
The Everything 58 Pack
"My wife and I bought some Hotel Chocolat truf..."
Heather W.Verified
Very nice, I like finding the sale items!
Purchased item
Salted Caramel Hot Chocolate
"My husband and son love the Salted Carmel!"
Victoria W.Verified
Received for Motherâs Day, best gift ever
Purchased item
Caramel Mocha Latte Hot Chocolate
"Love the silky quality of the Carmel mocha co..."
Sharon P.Verified
Online
Purchased item
Hot Chocolate Selection
"Enjoy the candy"
Allison O.Verified
Typical online experience. Hard to figure out how to subscribe to just 70% chocolat
Purchased item
Classic 70% Hot Chocolate
"The chocolate is delicious."
Merrilee H.Verified
Fast service and easy ordering.
Purchased item
Peppermint Dark Hot Chocolate
"Drink it every morning. My treat for the day!"
Rosanna D.Verified
I have the original Velvetiser and very happy with the machine and the selection of hot chocolate flakes. I especially like the coffee flavors, so I hope those never go away! :)
Purchased item
Hot Chocolate Selection
"I wish we could customize boxes because I don..."
Marlen B.Verified
Very good chocolate and timely delivery!
Purchased item
Caffè Mocha Latte Hot Chocolate
"Love the taste!"
Michael F.Verified
Fast shipping; packed with care.
The BESR chocolate I have ever had.
Purchased item
Serious Dark Fix Sleekster
"I first bought from Hotel Chocolat for Christ..."
Darrin Y.Verified
Everything was melted upon delivery
Purchased item
Hot Chocolate Selection
"My delivery showed completely melted upon del..."
SophiaVerified
The new machine doesnât have a line where you should put the milk so I never know if Iâm doing too much milk for two little milk. Also, the cocoa is never hot enough to drink. And the ice drinks were disgusting that came with the machine. Can I get different flavors for the two boxes that I ordered as a replacement?
Purchased item
Hazelnut Praline Hot Chocolate
"I donât like this flavor"
Jessica L.Verified
Delicious chocolate. It was somebody gift but decided to keep them become chocolate melt in the box. I couldn't give them a gift
Purchased item
The Everything Sleekster
"Delicious chocolates but some melted in the b..."
Randi D.Verified
Easy to shop, very responsive, shipped quickly and packaged to accommodate the warmer temperatures. Thank you!
Purchased item
85% Dark Hot Chocolate
"Your hot chocolates are absolutely lovely! An..."
Carol H.Verified
Easy peasy and quick ship.
Purchased item
Salted Caramel & Clementine Hot Chocolate
"Addicted! 100%
I actually just bought another..."
Heather R.Verified
shipping was delayed this time for some reason-usually very quick- and i had to wait 2 months to get vegan chocolate box availability so i ordered extra this time
Purchased item
Hot & Cold Drinking Chocolate Selection
"thought there would be more than one vegan se..."
Jeannette A.Verified
should explore more Vegan options
Purchased item
Unbelievably Vegan* Sleekster
"love it, very good quality"
Jerry G.Verified
L
Purchased item
Milky 50% Hot Chocolate
"L"
Robin T.Verified
Priscilla was invaluable.
Purchased item
Hot & Cold Drinking Chocolate Selection
"Thank you so much"
Ann B.Verified
Really benefited from the discounts and free bonus box. Thinking about our next order!
Purchased item
Pistachio Heart Selector
"Deliciousness!"
Frank C.Verified
Will be buying more!
Purchased item
Mother's Day Sleekster
"You asked for an image. The only one I could..."
Alyson B.Verified
I am disappointed with the latest version of the velvetiser but love the quality of hope chocolate and treats.
Purchased item
The Velvetiser - All-New Pewter
"The chocolate does not mix well into the milk..."
Diane C.Verified
Customer service reps are very responsive.
Purchased item
85% Dark Hot Chocolate
"I love the taste and texture of the drinking..."
Hotel Chocolat store reviewsVisit store