Gail E.Verified
Look fine just too small
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"They are too small. Even though that's the si..."
Ortho Balance store reviewsSee product reviews
Jim V.Verified
Follow your return policy and stop using AI text.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Shoes are small for size. I have been trying..."
Tamara S.Verified
Hopefully I can receive an apology and make sure my return price is correct.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"What a horrible return process. I had to spe..."
Vikki C.Verified
The return policy is basically non-existent. It costs nearly $20 for return shipping, plus restocking fees. In addition, they must be unworn. I don't know how you're supposed to judge a shoe if you can't wear it.
Purchased item
Ortho Balance Polar - Healthy & non-slip Winter barefoot shoes (Unisex)
"They are nothing more than glorified slippers..."
Robert M.Verified
Awesome
Purchased item
Extra Priority when packing & 100% insurance
"They were too small. I am a 43 and got a. 42"
Pete Z.Verified
Will never purchase anything in the future
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Give refunds when shoe does not fit. Sizing i..."
Joanne W.Verified
If you’re referring to website,shipping and customer service they were all great 😁
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I can’t fully evaluate them yet. I am gradual..."
Jerry L.Verified
Very disappointed
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Shoes made me walk funny and made knees hurt...."
Rafael S.Verified
Not really satisfied
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I ordered a size 9 and I got size 8 probably..."
Joann F.Verified
Got them on time.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Not sure. They hurt my toe and my whole foot..."
Alice H.Verified
I erroneously ordered the wrong size. It was difficult to find out how to return them. I had to pay for shipping, plus an expensive "restocking fee," and the company refused to admit they had been received by the warehouse for days and days after I phoned the warehouse and spoke to a worker who confirmed the shoes had been received. It was weeks and weeks before I got a replacement pair. Finding phone numbers for the company and the warehouse was quite difficult. I regret this purchase.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The shoes are miserably stiff and inflexible...."
Linda L.Verified
Never received
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Never received"
Dustin B.Verified
I want a pair of shoes that fits for the original price.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The shoes were to small, they are smaller tha..."
Terry S.Verified
Yes, it was a mistake when I bought these!
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"You could make them more comfortable. It's a..."
Walter S.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Great shoes."
Charles A.Verified
Won’t be disappointed
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Most comfortable shoe ever"
Ernest E.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The material of the shoe is a little stiff. I..."
Mary M.Verified
Nope
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"These shoes have no arch support and the toes..."
J Gregory W.Verified
Nope. Ordering was easy, and delivery was good.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I like the stability, but the length crowds m..."
James B.Verified
Seemed to take a while to get my order
Purchased item
Extra Priority when packing & 100% insurance
"I went by the size chart and I wear a 11.5 -..."
Kelly G.Verified
WIsh I could get my money back.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"They seem really cheap and definitely hurt my..."
Peter P.Verified
False advertisement
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I ordered the balance shoes for people with n..."
Teri H.Verified
Nice color of shoe.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"It took 1 month to get the shoes. 30 days is..."
Annette B.Verified
To long to receive my shoes from Pennsylvania. It took 3 weeks.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I love the new shoes! The wide toe box is act..."
Hutch S.Verified
WRONG SIZE!
I DEMAND A REFUND!
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"SENT the wrong size! TOO SMALL!
How do I ret..."
Ann M.Verified
I was only disappointed with your exchange policy.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I love the larger toe box."
Martha A.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I find them just a little snug. I ordered siz..."
Enid R.Verified
I did not receive any response to return the two (2) pair of sneakers.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I bought two (2) pairs of sneakers and they d..."
Gale H.Verified
Never received package. No updated information
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Have not received them yet! Very dissatisfied..."
Deborah M.Verified
Send me a refund or my shoes.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I never got my shoes."
Linda H.Verified
Staff friendly and do everything for the customers
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I have not tried to walk or hike in the ones..."
Michael V.Verified
Shipping took forever.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I ordered US 11-11.5 the shoes sent were Euro..."
Phyllis H.Verified
I have been requesting refund information for the last couple of weeks and no one has responded
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I need to send these back for a full refund...."
Glen W.Verified
Took too long to get here.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Run way small and not much arch support.
Wo..."
Kay A.Verified
My experience with your customer service has been... terrible. First, I got an email saying my shoes were shipped on December 15. Then, when I hadn't received them by December 26, I tried to call the customer services lines in both the US and Canada; nobody answered and there was no option to leave a voicemail message. So I sent an inquiry by email. Today, I sent a second inquiry by email. And now you're asking me how I liked the shoes--which I did not receive and have no idea if/when I will.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"You could send me my shoes, first of all.
I..."
Betsie J.Verified
These shoes do not support the whole foot, only the heel. There’s barely a layer between my ball and toes and the ground.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"These shoes only raise my heel, putting my we..."
Claudia C.Verified
You don't honor your guarantee
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Honor your guarantee would have been nice a
W..."
Michelle C.Verified
Scam there is no 30 day money back guarantee
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Zero arch support at all huge gap under arch,..."
Katrina C.Verified
took forever to arrive and too expensive for the quality.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"horrible. no support whatsoever. these shoes..."
Ctm M.Verified
Not much interaction, other than checking it I liked my order.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Thank you for reaching out for my opinion.
H..."
Ortho Balance store reviewsVisit store