Tim W.Verified
Easy order
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Wide toe box is great"
Ortho Balance store reviewsSee product reviews
Peter D.Verified
Widetoe box are good enough…
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The insoles are somewhat thick and not soft e..."
J K.Verified
They were too small.
I don't want to purchase more shoes at this point unless you are going to refund my original purchase money. Then I would consider purchasing one pair at a discounted price.
Your sizing chart was wrong. The shoes fit small.
I am not going to spend more money unless it is shipping costs to return both pairs of shoes.
JC KIRK
Purchased item
Extra Priority when packing & 100% insurance
"Your customer service won't send me a refund..."
Nina Y.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Felt comfortable"
Ian D.Verified
Nothing further
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Not true to size, tight fit no wiggle room. M..."
Julie W.Verified
N/A
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I was pleasingly surprised that they fit comf..."
Glen H.Verified
Terrible
Purchased item
Extra Priority when packing & 100% insurance
"The order arrived damaged and the shoes did n..."
Victoria V.Verified
The shoe is terrible and did not provide any support
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The shoes are too stiff and rigid, they did n..."
Vickie M.Verified
No
Purchased item
Extra Priority when packing & 100% insurance
"I like the shoes. They are comfortable. Alot..."
Kathleen C.Verified
The company made it almost impossible to return shoes for a credit... they keep ignoring my request, offering more and more discounts. I wanted my full refund, and had to write to them SEVERAL TIMES to finally get them to proceed. Would NOT recommend purchasing from this company.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"the shoes were too wide, it was awkward walki..."
Freida E.Verified
Never got the shoes or insoles and was told you all would not cancel my order because it wasn't delivered yet. I ordered on 12/16/2025, and they still haven't arrived.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"You know good and well that my order never ar..."
Jeannie P.Verified
Love them
Purchased item
Extra Priority when packing & 100% insurance
"Love them"
Deb B.Verified
The company is in China, my first order was wrong (too small). I was offered a 50% discount if I tried another size because it would be too costly to ship the shoes back. I feel this was a big rip off. I feel cheated and will never work with this company again.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes + Free gifts
"Super disappointed in the size, my first orde..."
Roderick P.Verified
The shipping and trafficking fees made it not worth returning them. Might as well through the money out the window.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Sizing doesn't match the size chart given. Ha..."
Joan G.Verified
Just refund my money
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The right shoe has a big ridge by the toes an..."
April L.Verified
Would buy. Size 11 if they came in extra wide
Purchased item
Extra Priority when packing & 100% insurance
"Shoe fit was tight. Size was a bit small. Sho..."
Rod H.Verified
Nope
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Shoes look to be low quality. Shoe size is to..."
Brent S.Verified
sizing seems off but second time was better
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"produc is ok ..had return initially..just sta..."
Wayne M.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Smaller then stated to narrow, poor quality...."
Danna C.Verified
Cute shoes, happy to find purple. Sad they don't work for me.
Purchased item
Extra Priority when packing & 100% insurance
"Shipping was fine. Not fast but fine. I'm not..."
Jodi M.Verified
Hard to get help returning them
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The shoe might work for some but in no way wa..."
Linda Y.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Wide enough for my feet. Comfortable"
B R.Verified
No.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Size too small. This was the 2nd time orderin..."
Debra G.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I had to return my shoes for wrong size. Your..."
N.Verified
No
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Shoes are very uncomfortable. That's fine, b..."
Rick B.Verified
Like to have a size exchange please on the shoes.
The insoles I would simply like a refund.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Need a bigger size. Used sizing chart and the..."
Matt K.Verified
Overpriced shoes, they don't fit and you want to make it a hassle to get a refund. The quality is what you would expect from cheap Chinese stuff. And that is what they are. You guys are scammers and I got scammed.
Purchased item
Orthopedic Insoles - Pain relieving and shock absorbing
"They don't fit the shoes, they are narrow at..."
Charles L.Verified
The shoe is too short in length and unwearable.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Your mens size 14 is not true it is a very ti..."
Rhonda B.Verified
V
Purchased item
Orthopedic Insoles - Pain relieving and shock absorbing
"Sizes run very small"
Kathy B.Verified
Why is it so hard for me to get my money returned to me? I do not want a coupon for 20% off. I don’t even want $15 off. I want my money. Returned to my card and a QR code sent to me and I will return these shoes ASAP.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I ordered pink shoes and got blue ones. I ord..."
Jr C.Verified
Thanks
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Not comfortable at all they look good but tha..."
Kenneth O.Verified
I want a full refund
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"They are way too small !!!! I ordered size 13..."
Gregory R.Verified
for ever to get them
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"hurt my feet"
Debbie H.Verified
I would like to be reimbursed!
Purchased item
Orthopedic Insoles - Pain relieving and shock absorbing
"They are too small and the upper part of the..."
Charlene G.Verified
Nothing to add
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"So far I have bought 3 pair of the same shoes..."
Nanette S.Verified
no one has returned my emails
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"shoes arrived a size 7 but 37 not 38. Have t..."
Gordon T.Verified
Response from customer service was slow. and delivery was super late.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"Delivery was late. Product was not what I exp..."
Jenny W.Verified
I never got a tracking number and because I bought these from an ad on Facebook I spent a good two weeks feeling like I had probably been scammed out of a chunk of cash but then they did finally show up and I don't know why I didn't receive the tracking number or maybe it was that I received it but couldn't get any information with it. I don't remember this was over a month ago
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I really like them, but they do make my right..."
Ginger B.Verified
Unsuccessful return/exchange.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"I returned size 38 because my toes actually t..."
Leona K.Verified
Please respond to my email. I need an exchange. The shoes are too small.
Purchased item
Ortho Balance - Orthopedic Pain-Relieving Walking shoes
"The shoes are too small. I sent an email to c..."
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