Taima store reviewsSee product reviews

Easy

Easy to use web site

The pan was delayed but there was very sincere followup with a discount consideration that was very thoughtful.

Not what you said it would perform

They were very helpful!

Great

Everything came as ordered and in time.

It took a while for it to come in, but the experience was not a bad experience. It just took longer than I expected.

No

Delivery took a while. Had different orders, all arrived ahead of this one, even those purchased later

N/a

Easy and convenient. No issues with shipping. Received the cutting board and frying pan as scheduled.

As previously noted, after weeks of waiting there was some problem (never fully explained) and the order was returned to China. I will not be ordering from Taima again. Some serious attention needs to be paid to the Order Fulfillment process.

Never received

Very convenient and great customer service.

Shipping took longer than expected.

Great products

Easy and product came quickly

Pan took forever to arrive.

Delivery time took about 3-4 weeks. I assume holiday shopping caused the delay. Website was user friendly.

Delivery took a long time but as it seemed to come directly from China it was understandable.

Took almost a month to receive, shipped from China

Pan was advertised although no stock was available and consequently missed Xmas as a present

Buying process was easy. Tracking, once underway, was easy to follow and accurate. Delivered in a timely fashion.

The website was easy to order from.

I was surprised it’s been shipped from China not Japan

No issues other than quality of my cutting board.

No problems, item took longer to receive than expected and was surprised it was shipped from China

5 stars. Need even a bigger cutting board

Reached out to get more information but haven’t received any response.

I recently had a fantastic shopping experience with Taima, and I couldn't be happier! From the moment I browsed their website, I was impressed by the user-friendly interface and the wide variety of products available. What stood out the most was their exceptional customer service. The team was incredibly friendly and responsive, answering all my questions promptly and guiding me through the purchasing process with ease. It made me feel valued as a customer Additionally, the delivery was impressively fast, especially coming all the way from China! I received my order in no time, which was a pleasant surprise. The items arrived well-packaged and in perfect condition Overall, shopping with Taima was a delightful experience. With their friendly customer service and speedy delivery, I will definitely be returning for future purchases! Highly recommend!

Very delinquent when I received the product.

Previously sent. Promised delivery and did not come through

Nothing to share it was good

It’s easy to use and clean.thank you

Everything went great with shopping, however, there are far too many follow-up/spam emails. I have now started deleting them without reading due to the number.

TOOK LONGER TO RECIEVE THAN THOUGHT IT WOULD, BUT THIS WAS DURING THE HOLIDAY SEASON AND EVERYTHING WAS RUNNING LATE.

Easy and transparent pricing

As previously stated I didn't receive my over $250 US shipment and I have reached out to you and you suggested I check with my local post office. I'm surprised you would send me an email asking me to rate my experience with your company. I will be reaching out to my credit card company and hopefully, they can be of assistance with this matter.

The shipping took a very long time, but it was the holiday season. I had no issues with placing my order and no need for customer service. All the information needed was included with my cutting board.