Hello,
I hope this message finds you well.
I am writing to follow up on my recent purchase of the lenovo X13 laptop from your website, which I ordered based on the recommendation of Mr. Arshad. He had assured me that student benefits would be provided with the purchase, and I also submitted my student ID card as required.
I received the laptop on the 4th of July. However, upon opening the package, I found that only the laptop and charger were included. The following promised items were missing