The Birth Pillow — Personalized 1:1 baby keepsake Store review | Loox

The Birth Pillow — Personalized 1:1 baby keepsake store reviewsSee product reviews

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Steven P.
Terrible. Was told I would have before Mother’s Day (ordering 3 weeks before that day) I am yet to receive it, but shows “delivered” 8 weeks after ordering it. Zero response from company and the pillow was showing from random places. Do not buy from this company
Birth Pillow Watercolor One
Purchased item
Birth Pillow Watercolor One
"Was told it would have been here before Mothe..."
Tammy R.
Weight and length were perfect.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"Mother's day gift. My daughter loves it."
Arunee M.
The pillow is amazing. The fabric is soft. The weight is accurate! Recommended!
Photo Check
Purchased item
Photo Check
"We love the pillow. It took a little more tha..."
Kristen C.
Terrible customer service and quality
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"Worst gift I’ve purchased to try and give to..."
Michael M.
As stated before. I never received the product.
Gift Bag
Purchased item
Gift Bag
"The product never arrived. I contacted custom..."
Cole J.
Still have not received product
Birth Pillow Line One
Purchased item
Birth Pillow Line One
"I ordered the birth pillow on 4/17 and it sti..."
Brittny H.
I never received my pillow after paying.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"I never received a pillow. This company needs..."
Joyce T.
It was super easy to customize and order, and the pillow arrived quickly and in great shape.
Birth Pillow Scribble One
Purchased item
Birth Pillow Scribble One
"The pillow is super adorable. I love it! I'm..."
Steven R.
Shipping was relatively quick for coming from overseas to the US.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"This was a Mother's day gift for my wife on h..."
Amanda C.
Easy to choose design and fill out information. I accidentally selected PM on time and the services team quickly resolved since I was able to reach out right after I placed my order when I saw the confirmation email come through and I noticed my mistake. Loved my experience all around!
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"This is my second my birth pillow and I love..."
Erin T.
Super easy to navigate the website, loved looking at all the choices for pillows
Birth Pillow Watercolor One
Purchased item
Birth Pillow Watercolor One
"I love my pillow! It reminds me of how tiny m..."
Jessica D.
I did not receive my order and the customer service team did not fulfil their promises
Birth Pillow Watercolor Three
Purchased item
Birth Pillow Watercolor Three
"I have not received my order"
Donna M.
Easy & Fast
Birth Blanket
Purchased item
Birth Blanket
"It was a gift and they loved it!"
Michelle R.
It was easy and checkout was secure.
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"It is so precious and I will love and cherish..."
Kristyn T Y.
The experience was terrible. I paid extra for a photo check which the design did not contact me personally but rather when I reached out with a question someone else said they'd send it to them. Then I found out they couldn't make changes I asked them to hold my pillow I was going to edit the picture they waited a couple of days then made it without even contacting me. I just had major surgery, they should have waited as I requested. Instead I'm stuck with a pillow I'm unhappy with
Photo Check
Purchased item
Photo Check
"The experience was terrible. I paid extra for..."
Morgan W.
Was a great experience overall!
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"Great quality! Have one for both of my babies..."
Heather J.
Easy ordering and photo upload
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"Perfect in every way."
Jacob G.
Terrible customer service and I still haven’t receive my pillow after ordering it over two months ago
Birth Pillow Line Two
Purchased item
Birth Pillow Line Two
"I ordered this pillow over two months ago and..."
Elwyn H.
Took forever to receive, and communication was poor.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"Not remotely close to actual size inputted. P..."
Lauren R.
Very easy to order, no complaints.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"The birth pillow is such a wonderful idea tha..."
Petra T.
Everything fine
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"Lovely keepsake but would love if the pillowc..."
Evelyn B.
Fast delivery and good quality
Birth Pillow Line One
Purchased item
Birth Pillow Line One
"This piece is of exceptional quality and make..."
Bianca C.
Never Got It
Gift Bag
Purchased item
Gift Bag
"Never Got It"
Jamie T.
Easy to shop
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"I like it. I just wish it was more actual siz..."
Lindsey D.
Customer service was great!
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"Love our birth pillow! Each month, we take a..."
Lindsey M.
Customer service has been unhelpful in getting a replacement that weighs the correct amount
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"The pillow I ordered was supposed to weigh 4..."
Zachary G.
Paid for faster shipping was late paid for 1:1 weight weight is wrong. The correct weight is printed on pillow but is 2 pounds heavy
Birth Pillow Classy Two
Purchased item
Birth Pillow Classy Two
"Wrong weight reached to customer service afte..."
Tasia L.
Easy checkout
Birth Pillow Line One
Purchased item
Birth Pillow Line One
"Absolutely in love, soft to the touch and i c..."
Blake B.
Bigger than 1:1
Photo Check
Purchased item
Photo Check
"Pic was cut off at the head"
William A.
Very easy
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"My daughter was happy to receive this gift."
Darla E.
Garbage. Do not waste your time or money on this chincy trash.
Birth Pillow Keychain
Purchased item
Birth Pillow Keychain
"Whole experience was awful. Product looks ext..."
Marsha B.
I like the pillow and bought it as a present to my cousin for their new baby girl. They are happy and grateful
Gift Bag
Purchased item
Gift Bag
"My cousin love the detail"
Jeremy R.
It took a while to finally ship then took what felt like forever to get to us. It was floating around in China for probably 2 weeks before it finally got to the states.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"We ordered one 3 years ago for our son so we..."
Tina L.
Took way to long to ship. Promised 2 weeks. Took more than 4 weeks and arrived to late for our special occasion. No one information and no explanation or excuses.
Birth Pillow Watercolor One
Purchased item
Birth Pillow Watercolor One
"Fluffy and nice touch but very expensive."
Raymond E.
Great
Photo Review
Purchased item
Photo Review
"My mom loved her pillow of her 1st grandson"
Chaliece G.
It took much longer to get than we were originally told.
Birth Pillow Line Three
Purchased item
Birth Pillow Line Three
"I love our birth pillow, but I’m pretty sure..."
Ramon V.
Terrible
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"Your communication is terrible as well as you..."
Emily A.
I wish it didn’t take so long with so few updates about the order every time (6 orders under my belt now) but it’s a good product so it’s worth it.
Photo Birth Pillow
Purchased item
Photo Birth Pillow
"These were my 5th and 6th birth pillows that..."
Jacob E.
My experience with this company was awful. I never received my order and it was “attempted” to be delivered by a delivery company I have never heard of but no delivery was ever attempted. When I told the company this, I got the runaround and sent the link for tracking my package but never a straight answer as to why my package wasn’t being delivered. Additionally, I requested a refund for my order due to never receiving my package and never received an answer from this company. Please beware when ordering from here, there’s no solid customer service and no offer of true resolution on their end. I had to dispute the charge with bank in order to finally get my refund and I firmly believe I would’ve never received a refund if I didn’t dispute the charge. Truly disappointing.
Birth Pillow Classy One
Purchased item
Birth Pillow Classy One
"My experience with this company was awful. I..."
Marinda V.
Easy to use website for ordering, no issues. See previous comment for more
Birth Blanket
Purchased item
Birth Blanket
"I was under the impression that the baby imag..."
The Birth Pillow — Personalized 1:1 baby keepsake store reviewsVisit store