Cloud Slides store reviewsSee product reviews

The shipping process did take longer than I thought, but all In all a good, easy experience

Good

claimed i had never ordered until I showed them the proof

Just awful policies and customer service. Will never purchase from again.

Delivered quickly nice selection got three pair all are good

East to purchase online.

We were offered a discount which we declined and have not heard back so we are not happy with our experience with Cloud Slides

Went well

Both pairs did not fit as advertised. Too Small

Difficult to return. It took me no less than 20 emails of back and forth to get my refund. Junk.

Still waiting for them to approve my return and refund.

I believe your company has either made a huge mistake or the staff is incompetent.

Easy to order online. Shipping took a long time, but it’s worth it

It was easy to shop

It took a long time for my order to arrive.

Very simple and arrived in a timely order

Crappy plastic that was cheap and definitely not worth the price. Took forever to get. Didn't realize they were coming from China. Returning would cost too much

Great

Not happy, would not order again. Company constantly emails and texts me asking for a review.

Easy

Refund refused offered discount on different style instead 😞

Arrived on time, handled with care, communication was good.

Not explained thoroughly

I had difficulty logging onto the website because it stated I was using a vpn which I was not. Then when I wanted to return them due to a poor fit, I was offered another size when this wasn’t the issue. I had to repeatedly ask for a refund to which the first two responses were to offer another pair (at a discount!). Finally, I was told I could either ship them back at my cost (which would have been pricey given that I had ordered 3 pair) or keep them and receive a 50% refund. I opted for the 50%

Easy

Easy and quick to order.

Shipping does take awhile but fine overall..

I bought these to wear in my home on my wood floors for comfort and they are not comfortable and actually rubbed a blister on my foot

Wish they came sooner

This last order was delayed because of a postal strike in Canada. Your company made no effort to redirect my order via an alternate courier. Many companies were changing delivery methods; however, your company just left customers waiting and waiting. This was very poor customer service on your part. I emailed several times regarding my order, but you chose to just leave my order stuck. I wonder what you would have done if the strike lasted for months. Poor customer service.

Love their deals but super unhappy with the sizing this time, feels like the quality went down too. My sister I had the same issue recently as well

Easy

Won’t let you do a simple return. Ended up giving the things away. HORRIBLE customer service.

Did not receive my clouds

Order came in a reasonable amount of time

Ok

Quick and easy

Very user friendly site & there was a sale too.

They won’t give you your money back

The company overcharged for shipping even though they advertised free shipping (which was taken after placing order and no way to take it off). The product was inferior to other brands crucially even though following preparation instructions they are hard underfoot and NOT like walking in ‘clouds’. They also took a long time to arrive and at the very edge of their shipping time-span. I would not recommend.