Daryl M.
Not recieved item, no communication fraudulent behavior.
Shitter the shit!
Purchased item
BMW E87 Automatic Boot Struts
"Ordered over 9 weeks ago, still not got them..."
Emerald Struts store reviewsSee product reviews
Ste M.
Looked for updates & ignored , delivery’s took almost six months
Purchased item
BMW F20/F21 Automatic Boot Struts
"These were ordered almost 6 months ago"
Kelly M.
Communication
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"Good communication, great people to buy from,..."
Owen S.
Awful shipping took over a month
Purchased item
Ford Fiesta MK8 & 8.5 Automatic Boot Struts
"Awful shipping time took over a month"
Marc R.
Never received the product after 6 months. No response to emails
Purchased item
BMW F20/F21 Automatic Boot Struts
"Never received the product after 6 months. Do..."
Wim B.
I didnt get any parts
No communication
No refund
Purchased item
VW Scirocco MK3 Automatic Boot Struts
"I did not recive any parts and communication..."
Michael D.
Did not receive item
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"Did not receive item"
Caio M.
I understand exceptional circumstances have affected the company but that does not excuse the fact orders are still able to be placed with no realistic way of having them shipped in a timely manner, disable the ability to place orders until production is back on track.
Purchased item
BMW F22/87 BMW Automatic Boot Struts
"Its not arrived"
Sandro V.
I haven't received
Purchased item
BMW F40 Automatic Boot Struts
"I haven't received the package"
Josh C.
the order didn’t get sent, it’s been 3 weeks since i placed an order and nothing ever got sent and arrived
Purchased item
BMW F20/F21 Automatic Boot Struts
"it didn’t even arrive, no order got sent"
Tommaso M.
Haven’t received my order since I placed it on January 1st.
Contacted the team but they never replied to me. That’s not a great customer service
Purchased item
BMW F20/F21 Automatic Boot Struts
"I placed my order on January 1st and I still..."
Roy F.
These took 5 months to arrive
Purchased item
BMW F20/F21 Automatic Boot Struts
"These struts would not allow the tailgate to..."
Daniel N.
Absolutely shocking service. Had to request a charge back as you don't puck up emails or respond to them. Your little whatsapp chat bot is closed to useless and completely pointless as far as I can see too.
VERY disappointed and have talked 3 others out of buying from you now too
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Pick up your emails and respond to them!!!"
Richard S.
Excellent product with quick delivery.
Purchased item
Ford Fiesta MK7 - Number Plate Lights
"Two minutes to swap over with the OEM lights...."
Fabio D.
Bevete receive the order after 3 months
Purchased item
BMW F40 Automatic Boot Struts
"I didnt receive the order after 3 months"
Bob L.
I’ve ordered the struts for my sons fiesta, a month ago and nothing received, I’ve applied for a refund but not received either…
Purchased item
Ford Fiesta MK8 & 8.5 Automatic Boot Struts
"I have not received the item, I have requeste..."
Samuel G.
Really good products however waited since 23rd April
Purchased item
Strut Tailgate Clamp Tool
"Thank you"
Jay W.
Still awaiting order from nearly a Month ago with no contact from the team
Purchased item
BMW E87 Automatic Boot Struts
"I am still awaiting my order from nearly a mo..."
Jack S.
Item not received
Purchased item
Ford Focus MK4 & 4.5 Automatic Boot Struts
"You still haven’t sent it yet I’m not happy"
Abby T.
Really bad!!
Purchased item
BMW F40 Automatic Boot Struts
"You could start by sending me my item. I stil..."
Charis K.
Great
Purchased item
BMW F20/F21 Automatic Boot Struts
"Slightly longer delivery than expected, but n..."
Chris M.
Very slow still not arrived
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Still haven’t arrived !!"
William M.
Full didn’t arrive after waiting 3 months for it
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"Ordered with the reinforced brackets only for..."
Paul P.
You take peoples money and don't respond to them and don't deliver them the items they paid for
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"Never received the item and I emailed you loa..."
Janine D.
Keine Lieferung
Purchased item
BMW F20/F21 Automatic Boot Struts
"Bislang wurde nichts geliefert und das 4 Woch..."
Srikanth K.
Waste of time
Purchased item
BMW F20/F21 Automatic Boot Struts
"I didn’t receive my order yet. Its been more..."
James M.
Awful, don’t bother wasting your time ordering from them
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Terrible company, would never order from them..."
Jack S.
No items sent
Purchased item
V Bar Front Grille Trims
"Do not order I read the feedback and took a c..."
Russell T.
Very poor, no communication with customer on order updates, purchase never arrived.
Purchased item
BMW Hub Cap Badge Covers
"Ordered with 48hour delivery, after a week st..."
Andrew G.
Utterly disappointed
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"It would help if you delivered the product th..."
Scott R.
No item was sent, no information or reply back
Purchased item
Coloured springs (pair)
"Stop scamming people. And actually send out t..."
Luke V.
I feel that i was scammed!! Nothing has arrived, tried every method to contact them and was left without an answer or feedback
Purchased item
BMW 1 Series F20 / F21 - LED Sequential Side Repeater Unit
"Item has not arrived, i tried to contact emer..."
Daren P.
As already mentioned you not one of the worst but the worst company I have ever purchased from.
Thank heavens for PayPal.
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"You did not dispatch them. You did not respon..."
Darren W.
Been waiting for 3 weeks and you don't respond to emails. Just steeling my money.
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"Hard to review something you haven't sent eve..."
Niklas M.
Maybe invest more in customer support than feedback
Purchased item
Coloured springs (pair)
"Well for starters I bought the product late F..."
Gary F.
They don't deliver but still stealing people's money
Purchased item
BMW F20/F21 Automatic Boot Struts
"SCAM SCAM SCAM haven't received anything from..."
Daniel J.
Shocking. Disgraceful. Rather my money back at this point. Ordered 25th February still haven’t received the struts.
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Hasn’t even arrived yet. Ordered on 25th Febr..."
Daniel R.
Unresponsive to whatsapp, email and chat messages, and items did not arrive after 3 weeks, despite paying for 48hr delivery!
Purchased item
BMW Hub Cap Badge Covers
"I ordered these over 3 weeks ago, nothing has..."
Nqoh M.
I think emerald struts are scammers . You pay for your order and they never deliver your order 👎
Purchased item
Coloured springs (pair)
"Never received the order till today!!! I thin..."
Ričardas Š.
Hello, I haven't received my order
Purchased item
Skoda Fabia MK2 Automatic Boot Struts
"Hello, I haven't received my order."
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